SugarCRM empowers your marketing, sales and services teams through prospect management, building relationships, and giving customers what they need. SugarCRM makes CRM simple. As the world’s fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 850,000 end users in 80 countries.
Over 7,000 customers have chosen SugarCRM’s On-Site and cloud computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.
SugarCRM empowers organizations to gain and retain customers by providing greater visibility into the sales pipeline, more effective marketing, and improved customer satisfaction. Sugar reduces expenses and boosts revenue because it’s easy to use, customizable to meet your unique business needs, and leverages your existing technology investments. As a web application delivered in the cloud, Sugar is accessible from any browser, smart phone, or tablet. SugarCRM tracks users information in a single, organized system and provides a 360-degree view of the customer through sales, marketing, and customer support features. Sugar is CRM made simple because it is flexible, intuitive, and open.
SugarCRM understands that affordability is as important as the product and therefore offers four different subscriptions to meet the needs of small and medium-sized companies, large enterprises, and government organizations: Sugar Professional, Sugar Corporate, Sugar Enterprise, and Sugar Ultimate. Each subscription offers unparalleled support and feature functionality. SugarCRM is an open web-based application; it can integrate with any existing business applications and can be deployed anywhere-on-site or on a variety of cloud platforms.
The core features provided by SugarCRM include:
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