A service management software from OSAS.
Whether your business specializes in electrical, mechanical, hydraulic or other fluid or electro-mechanical repair, Traverse Global Service offers a scalable ERP solution that leverages the rich information and processes of the service repair industry. Built from the ground up on leading Microsoft technologies -.NET and SQL Server, Traverse Global Service represents a new approach to business software that:
The top features of Traverse Global Service include:
Service Repair capabilities help you identify operational bottlenecks and monitor employee efficiency and work performance. Save valuable time by implementing dynamic scheduling and planning boards while also eliminating dual-data entry.
The software’s mobile technology allows you to efficiently collect job information from the shop floor in real-time including receiving information, quality assurance and inspection results, digital pictures, spec sheets, job status updates and notes, time allocations, inventory transactions, and employee performance.
Mobile capabilities allow you to: quickly receive jobs, consume materials, track locations and job status, enter time and document inspection results. The dynamic solution streamlines workflows, enhances performance, and supports a paperless shop floor.
Eliminate the guesswork in manual spreadsheets and whiteboards. Traverse Global Service’s Dynamic Scheduling application organizes your daily work schedule, technician availability, and conflicting priorities - providing transparency and increasing customer satisfaction.
Acting as a control center, Planning Boards provide advanced dashboards that allow you to centralize your daily, monthly and yearly objectives so you can focus on your business, not your software.
The fully integrated ERP solution and centralized database provides Job Portal functionality that offers your customers the tools to access information anytime, anywhere, from any mobile or PC device.
Traverse Global Service’s Inspection Queue System allows you to configure any number of queues to manage jobs tasks to be performed by your technicians. As work is carried out, mobile devices provide the ability to document inspections throughout the repair process, ensuring that all are completed and documented in their respective order.
Moving from ACS to Traverse proved to be one of the best business decisions we could have made. While challenging, the implementation team at OSAS was there every step of the way, and our business has become much more streamlined because of it. The software actually paid for itself inside of the first year. I would highly recommend this to anyone serious about growing their Service Repair business.