Traverse Global Service

1 Review 5/5

A service management software from OSAS.

About Traverse Global Service

Whether your business specializes in electrical, mechanical, hydraulic or other fluid or electro-mechanical repair, Traverse Global Service offers a scalable ERP solution that leverages the rich information and processes of the service repair industry. Built from the ground up on leading Microsoft technologies -.NET and SQL Server, Traverse Global Service represents a new approach to business software that:

  • Offers the most comprehensive set of industry-specific functionality
  • Easily adapts to your changing business needs without altering the base code, allowing seamless incorporation of future updates
  • Streamlines workflow to accomplish more with existing resources
  • Integrates your critical business functions to provide accurate visibility of sales, shop floor, and inventory across your business
  • Empowers users by placing them in control of their daily activities
  • Helps you interpret complex information for data-driven decision making
  • Provides flexible and intuitive reporting and analytics to gain insight and capitalize on new opportunities

Traverse Global Service Features

The top features of Traverse Global Service include:

Service Repair

Service Repair capabilities help you identify operational bottlenecks and monitor employee efficiency and work performance. Save valuable time by implementing dynamic scheduling and planning boards while also eliminating dual-data entry.

The software’s mobile technology allows you to efficiently collect job information from the shop floor in real-time including receiving information, quality assurance and inspection results, digital pictures, spec sheets, job status updates and notes, time allocations, inventory transactions, and employee performance.

Mobile capabilities allow you to: quickly receive jobs, consume materials, track locations and job status, enter time and document inspection results. The dynamic solution streamlines workflows, enhances performance, and supports a paperless shop floor.

Dynamic Scheduling

Eliminate the guesswork in manual spreadsheets and whiteboards. Traverse Global Service’s Dynamic Scheduling application organizes your daily work schedule, technician availability, and conflicting priorities - providing transparency and increasing customer satisfaction.

Planning Boards

Acting as a control center, Planning Boards provide advanced dashboards that allow you to centralize your daily, monthly and yearly objectives so you can focus on your business, not your software.

Job Portal Application

The fully integrated ERP solution and centralized database provides Job Portal functionality that offers your customers the tools to access information anytime, anywhere, from any mobile or PC device.

Inspection Queue System

Traverse Global Service’s Inspection Queue System allows you to configure any number of queues to manage jobs tasks to be performed by your technicians. As work is carried out, mobile devices provide the ability to document inspections throughout the repair process, ensuring that all are completed and documented in their respective order.

Product Overview

Other Software by Open Systems, Inc.

User Reviews of Traverse Global Service

Submitted on September 4th, 2020 by Doug Moore from Kentucky Services

Moving from ACS to Traverse proved to be one of the best business decisions we could have made. While challenging, the implementation team at OSAS was there every step of the way, and our business has become much more streamlined because of it. The software actually paid for itself inside of the first year. I would highly recommend this to anyone serious about growing their Service Repair business.