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Fieldskill

A field service management application from Eontek
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Fieldskill is a feature-rich application which provides a strong basis and tools for your field service business. From managing your team’s schedule to sending invoices to your clients, FieldSkill will keep your business running smoothly. It transforms complex and ever growing piles of data and paper into a simple, easy-to-understand information so you have the knowledge and confidence to make the right decision. Everything you need from a field service software.

The application focuses mainly on effective management, organization of workflow, scheduling, monitoring, tracking, dispatching, reporting, interaction and collaboration between field service staff and customers. It brings full control over the processes, enables you to reduce costs and make work easier and more comprehensible.

Clients Management

FieldSkill is a platform for daily collaboration between you, your field staff and your clients. It acts as a simplified CRM with detailed information about your clients, their properties and assets you manage, job history and all future tasks. It provides a detailed insight into the frequency of jobs, a drill-down of costs of your work, the frequency and outcome of requests.

Whether you’re in the office or field, you will always have the overview of your clients’:

  • requests
  • properties
  • assets
  • previous & future jobs
  • scheduled tasks
  • costs
  • paid & outstanding invoices

Job Management

Successful scheduling and prioritizing helps kickstart your business with a client. To respond to your client’s request quickly - jump to your beautifully designed calendar, check availability of your staff, assign & dispatch the right people to cover specific services. Do all this in 5 secs without leaving the app!

  • schedule jobs
  • recurring jobs
  • dispatch workers
  • create job tasks
  • assign vendors and partners
  • track analytics
  • generate invoice based on finished Jobs

Work Order Management

Your staff fills in the details about clients, their assets, services provided, time spent on a job, all expenses and inventory items used. This gives you a much clearer picture of your processes and leaves enough space for improvements and savings. In the end, you can easily generate invoices based on work records.

In this module you can:

  • track work, time & costs
  • track materials and spare parts used
  • track your staff’s engagement

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