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Guest Tracker

A multi-module management system designed by TCS Hotel Software.
Questions about Guest Tracker? Call (800) 827-1151 and talk to a software expert now.

Guest Tracker Property Management Software - Hotel Management Software & Reservation Systems with integration to most popular accounting systems. Guest Tracker was developed for unique and diverse Hotels & Resorts. TCS Software accommodates:

  • Hotel / Motel Franchises
  • Property Management Software Companies
  • B&B’s / Luxury Inns
  • Condominiums / Rental properties
  • Resorts / Clubs
  • Government / State Parks
  • Multi-Property Resorts

Our Software Add-On enhancements and Interfaces complete our fully integrated software products.

Direct Bill/City Ledger

Features Include:

  • Auto-post Invoice - check-out: Auto create City Ledger Invoice during checkout
  • Ledger adjustments, voids: Invoice adjustments and Void payments transactions
  • Ledger partial payments: Partial payments transactions allow flexibility
  • Direct bill aging reports: Open Invoice Aging reports helps control overdue accounts
  • Company statements: Print month end company statements with detail transactions Manual Invoices, payments module Enter manual invoices for startups and misc. invoices
  • Full Integration with GL: AR invoice and payment entries all select G/L codes for postings

Group Features

Features Include:

  • Group rooms: Reserve multiple rooms by Guest or Group
  • Chart groups: Color coordinate groups by group leaders and members of groups
  • Confirmation letters: Group confirmation letters with detailed room reservation information
  • Group Block: Reserve large block of rooms by room types
  • Group billing: Setup group reservations with master billing or individual receipts
  • Group Check-ins: Check-in groups together, with guest list and auto room assignments
  • Group Check-outs: Group billings or guest billing options at time of check out

Guest Folios

Features Include:

  • Balance Due reports: Balance due upon check-ins and check-outs
  • Folio billing / receipts: Folio management by Guest or units
  • Folio summary / details: Folio reports in detail or account summary
  • Open guest ledger: Open ledgers inquiry by Guest or units
  • Open guest ledger reports: Folio reports by In-house Guests
  • Group / Individual folios: Manage group folio charges and payments
  • Folio insertions / adjustments Manual folio management adjustments at check-out

History

Features Include:

  • History reports by Market Code
  • History reports by Guest Type
  • Mailing labels
  • History Filtered by date / type
  • Guest History by Room / Rate
  • Invoice Detail bill re-creation
  • Guest Ledger History
  • Audit History of all transactions
  • Message history by Guest
  • Room History graphs by Room
  • Occupied History Statistics
  • Average Rate History

Night Audit/Reporting

Features Include:

  • Auto night audit procedures
  • Management reports
  • Transaction audit details
  • Complete user/shift audits
  • In-House occupancy report
  • Unlimited G/L codes and sub-groups
  • Deposits Due aging report
  • Travel agent commissions
  • Revenue forecasts
  • Room status updates
  • Out of service rooms
  • Housekeeping maintenance

Reservations

Features Include:

  • 1-Step Reservation screen: Full functional reservation entry screen allows 1-step reservations
  • Unlimited room types/rates: Setup unlimited room types, with multiple rate levels and packages
  • Groups / Packages: Detailed group reservations with master billing and direct bill accounting
  • E-mail confirmations: E-mail confirmation letters through your local internet e-mail account
  • Waiting Lists: Save overbooked reservations on a waiting list for future availability
  • Master folios / Direct Bill: Master folios billing / and or Direct bill City Ledger accounts setup
  • Room Shuffle features: Shuffle reservations through the room/tape chart to optimize property
  • Advanced Deposits postings: Track multiple advanced deposits postings prior to check-in.
  • Arrival / Departures in Detail Summary or Detailed reporting on all Guests arrivals and departures
  • Extended stay capabilities: Extended stay, monthly postings, receipts w/ balance forward balances
  • Tax exempt options: Reservations with tax-exempt section button

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