Easy Storage Solutions Software

4 Reviews 4/5

A cloud-based property management software designed for self-storage companies.

Product Overview

Easy Storage Solutions is a cloud-based property management software designed for self-storage companies. It includes a website for online payments and bookings and automatic data backup. The platform also has the ability to send payment reminders, calculate late fees, generate invoices, and manage collections. It integrates with Google Maps, automates recurring payments, and manages customer rentals and information.

Pros

  • Direct support from Easy Storage Solutions staff
  • Can manage website, pricing, billing, and storage layout independently
  • Efficient for tracking customer accounts and recording payments

Cons

  • Occasional server error issues
  • Limited integration with accounting tools like QuickBooks
  • Support limited to weekdays and specific hours

Target Market

Small to medium-sized self-storage facilities looking for an integrated platform for booking, payment, and customer relationship management.

About Easy Storage Solutions Software

Easy Storage Solutions software is an online management platform tailored for self-storage businesses. It offers a comprehensive website that enables credit card transactions, online payments, and reservations. This platform can send reminders for payments through emails or texts, assess late fees, create invoices, and oversee collections, among other essential tasks for self-storage operations.

The software boasts reliable data backup performed on secure servers. It simplifies the customer turnover process with an intuitive move-in and move-out wizard. Users can generate various reports, handle online rental agreements, store customer contact details, and integrate the system with Google Maps.

Recurring payments are automated, ensuring consistent tracking of payments for the storage company. Users can upload site facility maps to the system, and it supports online reservations through the website. Customers of the storage facilities have the convenience of making payments, checking their accounts, or booking additional units anytime, enhancing the overall user experience for both the business and its clients.

Auto Pay

The Easy Storage Software is adaptable to various merchant accounts, enabling transactions via multiple devices like smartphones, iPads, and laptops. It allows online payments through its website and can set up automatic monthly payments for tenants.

Easy Data Migration

An import feature in the software facilitates easy transfer of tenant information using a CSV file, streamlining the initial data entry. The software permits exporting of numerous reports into Excel or PDF formats.

Gate Integration

This feature links the software to automated gates at storage facilities, updating information like access restrictions and gate codes. It is compatible with multiple gate systems including PTI, Digigate, Doorking, Winsen, and Alltec.

Merchant Processing

Easy Storage Solutions partners with Rent Payment for merchant services, enabling credit/debit card and ACH transactions. This service charges a flat rate only when used, with a rate of 1.99% per transaction.

Online Payments

Tenants can access their accounts online to make payments, print invoices, or set up recurring billing. They can also print receipts and rent new units via their account.

Property Mapping

The setup process involves inputting unit sizes and statuses into the software, creating a visual grid map displaying the status of each unit.

A search feature within the software allows for quick tenant or unit number lookup, simplifying account management.

Website Included

The software includes a website that is linked to the management platform, allowing for online unit rentals and payments. Users can set up this website with their domain name, making it a direct interface with the management software.

Starting Price
$45 /month
Price Range Learn More
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Product Overview

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User Reviews of Easy Storage Solutions Software

★★★★★
★★★★★
Submitted on August 23rd, 2023 by Anonymous

The first few years were great! I referred many owners to ESS. Ever since Storable bought it, there has been a steady decline. More downtime. Less enhancements. Nearly no fixes. Don’t waste your time or money with this company. They don’t care about you or your business.

The Good…

I have been using ESS since 2016. The software and development team were good until Storable bought them out. Now I would not recommend them to my worst enemy. I am here shopping for a new software package to replace ESS.

The Bad…

They have greatly increased the monthly subscription while at the same time refusing to fix even minor issues with the software. They also forced all owners to switch to their payment processor while adding their own fees in so payment processing also went up considerably and on this functionality went down. Overall, Storable is not interested in improving ESS, just milking all of the money they can out of storage owners. Run as fast as you can from ESS. It is not worth it anymore.

★★★★★
★★★★★
Submitted on August 7th, 2020 by Gary Rockwell

I have implemented the software and use it on a daily basis. It is quick, easy and thorough. The support is immediate and always solves my issue. It is the best support I have received on any software I have ever used and that’s a big thing considering I have implemented software and hardware platforms for over forty years. For someone who is not software proficient this system is intuitive and easy to operate. I Highly recommend it!

The Good…

support and ease of use

The Bad…

It would be nice if the user had a few more database editing tools

★★★★★
★★★★★
Submitted on October 17th, 2011 by Anonymous

Reliable. Quickly accessible from anywhere. Makes things quick and easy. You can bring up your accounts on an ipad and handle move-ins from any device! This will simplify your self storage business!

★★★★★
★★★★★
Submitted on October 4th, 2011 by Mike Dodd

Way satisfied and impressed! Excellent customer service! From DOS to managing my office from a smart phone anywhere! Whole Mini Storage Management System costs less than what I was paying for just postage before!