A cannabis POS and retail software system designed by Cova Software to meet industry complaince.
Product Overview
Cova is a cannabis retail software designed to provide dispensaries and retailers with needed compliance. The solution provides point of sale (POS), inventory tracking, touchscreen menus, and digital signage.
Cova markets itself as a reliable dispensary POS option meant to improve the customer and business purchase process, give a modern vibe, and target the right audience.
Pros
- Has multiple pricing plans to fit growing businesses
- Works offline
- Dashboard and reporting tools show real-time data
Cons
- Higher prices in Canada
- Limited third-party integrations
Target Market
Cannabis dispensaries, small boutiques and larger, multi-location enterprises seeking a POS with industry-required compliance.About Cova
Video Overview
Primary Features
- Quality customer experience: Queue customers to let them sign in and wait for the next sales staff employee to assist them
- Full cannabis retail compliance: Cova POS provides an age verification scanner to prevent underage sales, purchase limits alerting to alert your staff if limits have been exceeded, and hours of operation compliance so you are ensuring sales only occur during authorized hours. Cova also integrates with state traceability systems.
- Detailed reports: Cova provides a mobile dashboard to let you review profitability on the road. It also provides key business metrics and gives suggestions on how to boost your bottom line.
- Scalability: Cova’s dispensary POS system can manage multiple store locations, help transfer inventory between stores or monitor other store’s sales and stock information. The solution also offers an open API so new applications can be used alongside the solution.
- Reliable support: Cova has a support team made up of two decades of retail experience. They also have servers and cloud-based services such as Microsoft Azure to ensure data is scalable and secure.
- Customer enhancement capabilities: Maintain accurate customer records, locate (and reward) repeat shoppers, provide automated discounting, and deploy targeted marketing
- Mobile access: Use the dispensary POS features on the road, provide e-receipts, and more.
- Integrations: Cova dispensary POS integrates with a variety of tablets, barcode scanners, cash drawers, label printers, receipt printers, and scales to help provide the most seamless retail experience for your business.
Product Overview
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User Reviews of Cova
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Support team are arrogant and that’s not prepare compliance report of retailer
At first cova was supportive to the retailer but due to unsupportive support team, they have gone to good and then worse.
There CEO is ot so supportive even there operation manager instead of taking care and listening to the client, they rather they have there ways.
Cova wasn’t just selling a product. They genuinely wanted to help retailers who wanted to get into the business, to share best practices and everything that should be considered to be successful.
Cova’s dashboard and reporting allows us to easily look at how much we’re selling, average transaction cost, and how much one budtender is selling versus another. We can see it in real-time. By 5:00pm we pretty much know what sales are going to be for the day.
Not that I can think of
Cova has been working with our company to launch our first Retail Cannabis Store in Innisfail, Alberta. They have gone above and beyond and they are an amazing group of people to work with and to learn from. If you require a Point of Sale provider for your business, I highly recommend checking out COVA Software.
Easy to use POS software and very responsive support. They were a great help in getting us set up on our dispensary’s opening day.
I used Cova for my Retail Cannabis store and am very happy with the product and service. Having a background in inventory control i was looking for a system that allows me the the freedom to personalize my options and reports while being thorough in the tracking and reporting sections. Any issues i have had are supported or handled immediately and effortlessly .
Awesome, awesome software! We use it at our store and it makes life so easy for the staff and customers as it is a breeze to use. If we do have any issues, the help desk is always there to provide quick, accurate and timely help. Highly recommend it.
Easy to use. Complaince. Great support team.
They are always there when you need help. The product is well designed.
They haven’t integrated with my website yet so I have to manually update the info on my website.
Ok where does one start… The tablet to check patients in hardly works which causes lines and impatience. There reporting is awful and the system is NOT user friendly. Do not get excited during the demo and there customer service is non existent.
Nothing !!!
Everything
Cova was instrumental in helping us modernize the cannabis retail shopping experience at Eco Cannabis. By employing software features like quick check-in, queueing, and digital technology offerings, we have created a store flow that is unique to the industry, allowing our customers to experience cannabis in a new way and on their terms.
When we began our search for a cannabis retail software company, we evaluated more than 15 vendors! Our must-have list included: stability, security, and usability. Cova offered all three and more. It was a no brainer to partner with them.
Launching Cova Software is smooth and effortless! We are not on our third location and the implementation team has been phenomenal during the onboarding process, making it pleasant and straightforward.
Cova makes it easy for our retail staff to monitor purchase limits and equivalences with each transaction. They do all the hard work for us!
The customer service at Cova is far superior to our previous POS provider. The response time makes a difference.
Helpful, nice, courteous, kind and understanding. Those are the words I use to describe Cova and their support team. It’s what sets them apart from the rest.
Partnering with Cova is one of the best business decisions we’ve made! Their dispensary software is fast and reliable. We love Cova!
Cova is far superior to any POS system I’ve used. The fact that it tracks our compliance for us is crucial to our business.
Cova met our provincial requirements and they were easy to work with.
