A marijuana POS system designed by Indica Online.

About IndicaOnline

IndicaOnline is a marijuana POS system for dispensaries and delivery services. The solution helps cannabis dispensaries stay compliant and help them in their day to day operations managing cannabis sales for both recreational or medicinal purposes.

IndicaOnline can integrate in with Potify, Weedmaps, and Metrc to help customers schedule pick ups and deliveries, be listed in online dispensary directories, and automatically transfer compliance reporting.

Video Overview

Primary Features

  • Inventory: Track multiple locations, vendors, and consignments
  • Patients: Manage customer profiles, track patient purchase history, and offer loyalty programs
  • Management: Perform admin work remotely, get access to statistics and your reporting, and assign staff roles and permissions
  • POS: Easy to use workflow, all-in-one register, and real-time updates for the online store. Manage patients, inventory, and staff all from the easy to use interface.


  • Automated State Reporting
  • Purchase Limit Alerts
  • Sales Reconciliations
  • Patient Verification
  • Age Validation
  • Cannabis Tax Tiers

Additional Features

  • Secure Cloud
  • Physician Verification
  • Age Verification
  • Marketing Integrations
  • Patient Database Import
  • Customer Insights - Data Aggregation
  • Free Online Store
  • Staff Time Clock
  • Offline Sales Mode
  • Fully Automated Metrc Reports
  • Automated Data Entry
  • Purchase Limit Notifications
  • SMS and Email Campaigns
  • Smart Order Pricing
  • HIPAA Compliant
  • Emergency Exit Button
  • Weedmaps Menu Integration
  • Customer Blacklist
  • Mobile Delivery App
  • Dispatcher Mode
  • Smart Order Assignment

Target Market

  • Medical marijuana dispensaries
  • Cannabis retailers
  • Marijuana delivery services.


  • Basic version starts at $299/month
  • Elite version starts at $499/month
  • Free trial available

Product Overview

Related Products

  • Flowhub
    A cannabis POS software system designed by Flowhub.
  • Cova
    A cannabis retail software system designed by Cova Software.
  • Green Bits
    A cannabis retail POS software designed to be compliant.
  • C-Trax Serv
    A back office management software for hemp businesses.

User Reviews of IndicaOnline

Submitted on December 14th, 2022 by John

It’s been great. It’s very easy and quick to train new employees. Their support team is also very nice. They are always available and getting things done for you

The Good…

We use IndicaOnline for delivery. It’s the best platform I’ve ever used so far. Their tracking and routing are amazing. My inventory is always on point and deliveries are on time

The Bad…

None so far

Submitted on February 8th, 2021 by Anonymous

Overall, it does what it supposed to, I guess. It will do some things great (back end inventory adjustments, customer messaging). It does a handful of things in a mediocre fashion (POS checkout, barcode scanning is a %30 success on any given day, even RFID inventory scans can be great when they work). It has a TON of other issues: Inventory amounts change overnight. Lately it’s been doubling (Yes, DOUBLING!) expected inventory values, making end of day inventory rectify a #$%&ing nightmare. Are employees or patients experiencing sticky fingers syndrome? According to the POS, yes, that’s exactly what things look like!! Even with zero manual inventory adjustments, though, the inventory balance will be spot on the next day.

The Good…

It’s fairly intuitive and easy to train new folks on

The Bad…

Incomplete features. Example: An RFID tracking system that only works from a tablet (sometimes) and only works from the back end (sometimes). Labeling options, warnings messages on labels took weeks into months to get resolved. The RFID scn works (kind of) well. If it doesn’t pick up a tag, a manual count ensures there is no product loss. However, there is no way to account for a manual count in the Audit. The audit only allows you to adjust expected inventory numbers. If I have 10 of “X”, and only 8 scan with the RFID, the system flags a discrepancy of 2. I’m actually physically COUNTING 10, but in order to complete the audit, I have to “adjust” the 10 expected down to 8…even though in reality I have 10. It’s a PITA. And of course, there is no recourse for proof of this audit. No reports to run. No paper product to print out…just trust the system.

Submitted on May 1st, 2020 by Anonymous

It gets the basics done but like another user said, there are a lot of holes in the system. It should be fine for single store operators who can understand the pitfalls and use work arounds, but I would not recommend this solution for any MSOs

The Good…

I like the UI more than any other system. Customizable colours and a fairly easy to learn system. Setup for delivery and pickup which is great

The Bad…

There is a bug where budtenders can manually bypass the ‘walk-in checkout’ feature, which means budtenders can check people out who don’t have a patient profile…

Permissions (similar to the bug above) are not the best. You can’t setup a system where the manager/staff member who receives an inventory order can receive/input the order without knowing/inputting the cost of the product… So you either need a separate reporting system or these staff will know the cost of the product.

Apple TV and $100 / month for casting to a digital menu is a silly hardware limitation and way too high a price.

Limits on Staff and numbers of registers are very low.

Mandatory patient inputs for a lot of fields that you simply can’t turn off…

Submitted on January 8th, 2020 by Anonymous

POS has simplified the delivery process and operations. The sales processing has become easier with a bar code scanner. There are much more functionalities available in the software that makes the operation easy.

The Good…

Easy to operate and works efficiently.

The Bad…

Nothing like that, everything is OK

Submitted on August 19th, 2019 by Nataly K.

They have best delivery pos in the industry. We operate multiple delivery locations and are able to track each drivers location and inventory. Also we connected our online store which brought more sales and unloaded our dispatchers.

The Good…

Are a able to see our drivers location in real time. They have start order assignment which is similar to on fleet. Their system accounts for traffic and organize orders in the way that we can deliver the most orders in the shortest period of time.

The Bad…

I wish we can use their POS on Android tablets.

Submitted on August 15th, 2019 by Jeff B

They have much more needed functionality than other POS systems that we’ve used. Also their support is much better than Biotrack. You can always call them and get an answer to the question. The hardware is nice. No need for cables or network or other things that make showroom less pretty.

The Good…

They have offline mode. Once, our internet went down, and we were still able to process all our sales like nothing happened.

The Bad…

No complains so far.

Submitted on July 27th, 2019 by Anonymous

Cannabis retail POS with terrible tech support and a host of features that dont work and will not be fixed

The Good…


The Bad…

Stay Away!! They will display features during demo that don’t actually work. There tech support team will answer the phone but cant offer any help. Even if you create a ticket so they can take a few days to work on it they do not ever fix it or call back. They are so understaffed that they can not maintain their integration with woocomerce and dropped all support

Features that don’t work:

  • Customer SMS inside the POS
  • Smart Assignment
  • You are not able to have your own website and they force you to use potify which has no SEO and also lists your competitors.
Submitted on July 27th, 2019 by Shawn Bean

Cannabis delivery POS with terrible tech support and no integration with your online store. If you want to be listed on their version of weedmaps then its fine but if you want to use your own website stay away.

The Good…


The Bad…

There tech support can not fix problems. They do not integrate with my website. They Advertise features that do not actually work

Submitted on May 23rd, 2018 by Anonymous

Processing sales has been simplified with a built-in barcode scanner. It lets us ring in products instantly and add discounts and loyalty points with one click. The POS allows for multiple forms of payment too such as credit cards. It lets us print the necessary receipts.

Our staff was able to learn the software very quickly (within 2 weeks). The demo and training took less than an hour, and they have an available live chat support.

It fits with our aesthetic and is very sleek and modern. I like that the POS is built in to the hardware, so we don’t have to worry about managing that if something goes wrong.