Dynamics NAV

Dynamics NAV is an ERP product developed by Microsoft for small and mid-market companies. The solution offers product functionality covering financial management, supply chain management, manufacturing, project management, and service management.

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Dynamics NAV is the most popular solution among the line of Microsoft Dynamics ERP products and has a global install base over 100,000. The product's strong multi-language and multi-currency capabilities make it a frequent choice for companies conducting business in multiple countries.

Both on-premises and cloud deployment options are available for Microsoft Dynamics NAV. The product offers multiple client-side software options including Windows OS, browser-based, and mobile support. Additionally, base program functionality can be extended via custom solution configuration and an extensive network of certified add-on products.

Video Overview

Quick Facts Q&A

Q. What functionality does Dynamics NAV include?

Dynamics NAV is an ERP program that provides financial management, supply chain, project management, service, and CRM capabilities.

For a more detailed view of solution support for typical ERP capabilities, check out the Dynamics NAV functionality checklist.

Q. How much does NAV cost?

Dynamics NAV is targeted toward the small to mid-market segment and has costs typical of ERP solutions designed for this market.

The cost of Dynamics NAV can vary significantly and depends on which functionality is licensed, user counts, hosting requirements, active discounts & promotions, implementation requirements, and support needs.

67.6% of software buyers who consider Dynamics NAV will have an estimated targeted 3 year spending range in the tens of thousands of dollars (USD). More.

Q. What are the licensing options for Dynamics NAV?

The primary two licensing options are via Microsoft's Perpetual Licensing (for purchased, on-premises or 3rd party hosted deployments) or via Subscription Licensing (for SaaS, hosted deployments).

Dynamics NAV can be purchased for variable user counts. Additionally, customers wishing to expand on the functionality provided in the Dynamics NAV Starter Pack have the option to purchase the Extended Pack. More.

Q. What industries is Dynamics NAV appropriate for?

Dynamics NAV provides functional support for companies in a wide variety of industries.

The most common industry classification for users of Dynamics NAV include: Manufacturing (20.3%), Distribution (16.2%), and Professional Services (15.7%). More.

Q. What size companies use Dynamics NAV?

Dynamics NAV is designed for small and mid-market companies.

Q. Is Dynamics NAV the same thing as Navision? What about Dynamics 365 Business Edition?

Navision was the original name of the product now known as Dynamics NAV. Microsoft no longer uses the brand name "Navision" in its official marketing material for the solution.

Dynamics 365 Business Edition is powered in large part by Dynamics NAV technology, but is a separate product that has requires independent licensing.

Q. How does Dynamics NAV differ from other Dynamics products?

Microsoft offers five separate ERP products in their Dynamics line: Dynamics GP, Dynamics NAV, Dynamics SL, Dynamics 365 Enterprise Edition, and Dynamics 365 Business Edition.

Dynamics NAV is oriented toward mid-market businesses. Its multi-language and multi-currency capabilities make it a popular choice for companies conducting international business.

Dynamics GP targets mid-market and small businesses. While the product can scale to support larger organizations, it is a frequent choice for growing companies looking to replace an entry-level accounting solution with broader departmental functionality and more advanced features.

Dynamics SL offers extensive project accounting and project management capabilities, making it a strong choice for many professional services and construction/contracting companies.

Dynamics 365 Enterprise Edition is a highly customizable, Tier 1 ERP solution designed specifically for enterprise level companies. It includes all functionality formerly available from Microsoft under the Dynamics AX product brand.

Dynamics 365 Business Edition is a cloud-based management software platform designed for companies between 10-250 employees.

Q. Is Dynamics NAV available "on the cloud"?

Dynamics NAV is available as a cloud-based option, hosted on the Microsoft Azure hosting platform. Remote users can access full Dynamics NAV functionality via Terminal Services, or via An HTML5 web client.

Q. What operating systems can the Dynamics NAV client software run on?

Dynamics NAV is designed to run on Windows based client operating systems. However, the web client can be used by users on any device type (regardless of OS) so long as a supported browser and Internet connection is available.

Q. Can you run Dynamics NAV on a Mac workstation?

Dynamics NAV does not run as a Mac native client application. However, Mac workstations set up for Terminal Services or Windows virtualization can run Dynamics NAV. Additionally, Mac users also have the option to use the browser-based web client for Dynamics NAV.

Q. What kind of tech support is available for Dynamics NAV?

Microsoft offers direct tech support for their products in multiple service level offerings. Additionally, an extensive network of authorized Dynamics NAV providers is available to provide in-depth implementation and solution consulting support. More.

Q. Can Dynamics NAV be customized?

Dynamics NAV offers a variety of default user configuration options throughout the full range of its functional capabilities.

Users seeking to further customize the product can purchase the Application Builder and Solution Developer (both available a la carte).

Additionally, a wide variety of authorized solution providers are available to provide solution customization services.

Q. What additional 3rd party software is available to extend Dynamics NAV functionality?

There is an active community of Independent Software Vendors (ISVs) developing 3rd party applications to augment Dynamics NAV. An extensive table identifying popular add-on applications for Microsoft Dynamics NAV is available below.

Functionality

Dynamics NAV is an ERP program that provides financial management, supply chain, project management, service, and CRM capabilities.

The following checklist provides an overview of Dynamics NAV support for common functionality typically sought in ERP solutions.

Functionality	Support	Note
Accounts Payable	Yes	Payment prioritization; invoice & PO association; aging reports by due, posting, or document date
Accounts Receivable	Yes	With or without sale order invoicing; penalty/discount management; batch payment reminders
Equipment Management	Partial	Basic asset management included; full 3rd party CMMS options available
Bank Reconciliation	Yes	Bank statement import; automated stement to account ledger entry matching; guided reconciliation
Benefits Management	No	Microsoft certified 3rd party add-on software available
Bill of Materials	Yes	Assembly & production BOMs; material quantity comparison; BOM item exhance support
Billing	Yes	Electronic invoicing; installment billing; job suggested billing; credit card processing
Budgeting	Yes	Budget from historical GL entries; budget export/import; multi-period variance reporting
Business Intelligence	Yes	Budgeting; account schedule KPIs; dimensional data analysis; Excel export/import; analysis templates; XBRL support
Cash Flow Management	Yes	Automatic payment reconciliation; bank fund withdrawal/deposit; bank transfers
Commissions Management	Partial	Basic commissions management provided; 3rd party add-ons available for advanced commissions management
Credit Card Processing	Yes	Enrollment with Payment Services for Microsoft Dynamics ERP required
Customer Relationship Management	Partial	Service management included; additional CRM available via Microsoft Dynamics 365 offerings
eCommerce	No	Microsoft certified 3rd party add-on software available
EDI	No	Microsoft certified 3rd party add-on software available
Employee Records	Yes	Employee contract management; employee history tracking; absence regiestering
Estimating	Yes	Estimated usage and costs; estimated invoicing contracts; job usage and estimate comparison
Field Service Management	Yes	Schedule service calls; track repair parts & supplies; assign personnel based on skill & availability
Fixed Asset Tracking	Yes	Asset class, department, & location tracking; asset insurance tracking; multiple valuation schedules
Fund Accounting	No	Microsoft certified 3rd party add-on software available
Fundraising Management	No	Microsoft certified 3rd party add-on software available
General Ledger	Yes	Reverse journal postings; multiple-currency; XML file export; reconciliation; intercompany transfers
Human Resources	Partial	Employee records; absence management; payroll, benefits management, hiring available in 3rd party add-ons
Inventory Control	Yes	Physical or cycle counting; lot numbers; serial numbers; multiple costing methods
Job Costing	Yes	Cost definition and allocation management; job cost adjustment accounts
Manufacturing Execution System	Yes	Production order management; capacity management; material issuing; resource scheduling
Material Requirements Planning	Yes	Demand prediction and production forecasts; regenerative planning; PO & production action message control
Payroll	No	Microsoft certified 3rd party add-on software available
Point of Sale	No	Microsoft certified 3rd party add-on software available
Bank Reconciliation	Yes	Microsoft certified 3rd party add-on software available
Project Management	Yes	Resource & capacity management; time tracking; task/step definition
Purchasing	Yes	Blanket purchase orders; receiving & cross-docking; purchase codes; supplier management
Quotes	Yes	Sales quotes; sales quote to sales order conversion
Recruitment and Talent Management	No	Microsoft certified 3rd party add-on software available
Sales Forecasting	Yes	Location, customer, & project sales forecasts
Sales Order Management	Yes	Quote to sales order conversion; partial shipments; batch posting
Time Tracking	Yes	Job & order time assignment; time sheet approvals management
Warehouse Management (Advanced)	Yes	Warehouse set-up; workflow definition; pick & put-away management
Work Order Management	Yes	Contract integration; service quote to order conversion; service order resource allocation

Industries

Dynamics NAV is a popular ERP option across a variety of company industry types. The following chart details the proportion of Dynamics NAV reviews within individual industry classifications.

Pricing

The pricing for Dynamics NAV can be highly variable depending on the needs of the individual company licensing the software. Pricing factors include the extent of the licensed functionality, user count, hosting needs, and implementation and on-going support requirements.

The following chart displays a breakdown of estimated maximum spending ranges reported by software buyers who recently reviewed Dynamics NAV as a purchase option.

Licensing

Dynamics NAV can be purchased and licensed through a network of authorized solution providers.

There are two licensing model options available for Dynamics NAV: Perpetual and Subscription.

Perpetual Licensing

Under the Perpetual License model, the software is owned rather than leased. Perpetual License buyers can deploy the software on-premises or choose to host the software with a 3rd party hosting services provider and access it remotely.

The base Perpetual Licensing option allows three users to access the software at the same time. Microsoft refers to these user licenses as "full concurrent client access licenses" or "full concurrent CALs." It's important to note that the three licenses provided with the base Perpetual Licensing option are "concurrent" user licenses. What this means is that a business running Dynamics NAV under this licensing arrangement can set up more user accounts than three, but only three users will be allowed to access the software at the same time. Additional "CALs" can be purchased to remove the limitation of three concurrent users.

There are two difference access levels available for licenses, which offer varying levels of user privilege. "Full" user licenses offer unrestricted access to the software. "Limited" user license provide full "read" privileges, but limit "write" access to "self-serve" employee specific information. "Self-serve" users have access only to personalized data. Administrators of the software can additionally choose to limit functionality for any user type.

Perpetual Licensing is available for both the Dynamics NAV Starter Pack and the Dynamics NAV Extended Pack.

Subscription Licensing

Under the Subscription License the software is leased rather than owned. Subscription Licensing entails a cloud-based deployment, where a Microsoft-certified partner hosts the software on their server and provides access via remote access software. The Subscription License is a monthly license.

Microsoft refers to the licenses under the Subscription Licensing option as "Subscriber Access Licenses" or "SALs." A "Standard User" SAL provides full system access. "Limited User" SALs have decreased system access, primarily providing "read" access to the software. User licenses are purchased on an individual basis. Microsoft provides one additional Full SAL free of cost for a 3rd party accountant/bookkeeper and one for the Microsoft-certified partner hosting the software.

Subscription licensing is available for both the Dynamics NAV Starter Pack and Extended Pack.

Dynamics NAV Support

Microsoft directly offers three support plans: the Enhancement Plan, the Advantage Plan, and the Advantage Plus Plan.

Each Microsoft support plan provides access to product release, service pack, and tax and regulatory updates. Additionally, supported customers can access unlimited online training from predeveloped resources and access to CustomerSource which is a collection of "relevant documentation, videos, solutions to known issues, and links to related resources."

The Advantage Plan offers an additional level of support beyond the Enhancement Plan, which is the most basic of the support options. The Advantage Plan includes six annual electronic or telephone support incidents.

Customers seeking unlimited unlimited electronic or telephone support can upgrade to the Advantage Plus Plan.

Dynamics NAV is also supported by a network of "value-added resellers" (VARs). VARs offer in-depth support services including consulting, implementation support, and product optimization services.

Customizations and Add-Ons

Dynamics NAV supports a high degree of customization through configuration and personalization options, which do not require programming changes. "Personalization" refers to changes which can be enacted directly by end-users. Configuration refers to changes which can be implemented by system administrators and business managers.

Companies requiring a higher degree of customization can extend the functionality of Dynamics NAV through programming customization and integration with 3rd party add-on products.

Customers seeking the ability to deeply customize the software can gain additional customization capabilities by licensing the "Application Builder" and "Solution Developer" components>

The following is a list of some of the most popular 3rd party add-on products designed to augment the functionality of Dynamics NAV.

Product	Developer	Functionality
Absolute Value - Demand Planning and Replenishment	Absolute Value	Supply chain management
Advanced Job Management for Microsoft Dynamics NAV	To-Increase	Manufacturing management
Anytime Collect	e2b teknologies	Accounts receivable
AvaTax	Avalara	Sales Tax Management
bcEDI	Beck Consulting	EDI
bcFood	Beck Consulting	Food manufacturing management
bcPacknShip	Beck Consulting	Shipping management
ClickBase	ClickBase Corporation	Business intelligence
EQM Rental Solution	Armada Dynamics	Rental management
EQM Rental Solution	Armada Dynamics	Rental management
Full Circle Budget	Full Circle Budget	Budgeting
HighJump TrueCommerce EDI Solutions	HighJump Software	EDI
Job Manager	Cost Control Software	Job cost
Journyx Timesheet	Journyx	Time tracking
k-eCommerce for Microsoft Dynamics	k-eCommerce	eCommerce
KwikTag Document Management	ImageTag	Document management
Manufacturing Integration	To-Increase	Production management
Manufacturing Plus for Microsoft Dynamics NAV	Cost Control Software	Manufacturing management
NC Cube	NAVAX	Business intelligence
Quality Management for Dynamics NAV	To-Increase	Quality management
RenovoFYI	Renovo Corporation	Business intelligence
Resource Management	To-Increase	Scheduling
Sana Commerce for Microsoft Dynamics	Sana Commerce	eCommerce
Serenic HCM	Serenic	Human resources
Serenic Navigator	Serenic	Non-profit management
Sparkrock Manage	Sparkrock	Non-profit, HR, payroll, employee scheduling
Service Integration	To-Increase	Service management
Targit Business Intelligence	Targit	Business intelligence
TRIMIT Fashion	TRIMIT	Business management/eCommerce
TRIMIT Furniture	TRIMIT	Business management/eCommerce
Vantage Point Supply Chain EDI	Data Masons	EDI
Vivid Reports FLEX	Vivid Reports	Business intelligence
Zap Business Intelligence for Microsoft Dynamics NAV	ZAP	Business intelligence

Platforms

One of the strengths of the Dynamics NAV product is its support of a variety of user platforms. Dynamics NAV supports the following clients:

• Windows
• Web (browser-based)
• IOS (iPhone, iPad)
• Android
• Windows Mobile

Windows Client Compatibilities

• Windows 10 Pro, Enterprise, or Education (32-bit and 64-bit editions).
• Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions).
• Windows 8 Professional or Enterprise (32-bit and 64-bit editions).
• Windows 7 Service Pack 1 Professional, Ultimate, or Enterprise (32-bit and 64-bit editions).

Web Client

• Microsoft Edge.
• Internet Explorer 10 or Internet Explorer 11.
• Google Chrome 44.0 for Windows.
• Mozilla Firefox 40.0 for Windows.
• Safari 8.4 on iOS (iPad).
• Safari 8.0.8 on OSX.

Universal App (Mobile)

• Windows 10 Home, Pro, Enterprise, or Education (32-bit and 64-bit editions).
• Windows 8.1 with Internet Explorer 11 (build 11.0.9600.17239) (32-bit and 64-bit versions including RT) and Windows Phone 8.1.
• Android 4.4.3.
• iOS 8.4.

Windows Server

• Windows 10 Pro, Enterprise, or Education (64-bit edition).
• Windows 8.1 Professional or Enterprise (64-bit edition).
• Windows 8 Professional or Enterprise (64-bit edition).
• Windows 7 Service Pack 1 Professional, Ultimate, or Enterprise (64-bit edition).
• Windows Server 2012 R2 Standard or Essentials (64-bit edition).
• Windows Server 2012 Standard or Essentials (64-bit edition).

Web Server

• Windows 10 Pro, Enterprise, or Education (64-bit edition).
• Windows 8.1 Professional or Enterprise (64-bit edition).
• Windows 8 Professional or Enterprise (64-bit edition).
• Windows 7 Service Pack 1 Professional, Ultimate, or Enterprise (64-bit edition).
• Windows Server 2012 R2 Standard or Essentials (64-bit edition).
• Windows Server 2012 Standard or Essentials (64-bit edition).

Dynamics NAV History

Dynamics NAV began as a multi-user client/server account application called Navision. Navision was originally produced by the Danish software developer PC&C A/S, which was founded in 1987.

In 2002, Microsoft purchased Navision. The product was renamed Microsoft Dynamics NAV in 2005. The current version of Dynamics NAV is Dynamics NAV 2017.

Modules

Analytics and Reporting

Microsoft Dynamics NAV helps you gain business insight, make faster smarter decisions, and equip your employees to contribute to your growth. Modules include:

Business Analytics Advanced - Advanced windows viewer enables easy analysis and includes a report writer, a web interface, and the possibility of simple data mining.

Business Analytics Base Functionality - Analyze data from different application areas within Microsoft Dynamics NAV. View data measures of your choice across dimensional models. This granule includes a set of forms for configuration of dimensions and measures. A configuration engine configures Data Transformation Services (DTS) packages for data transfer and configures schema for datamart tables and OLAP cubes. You can view and analyze data with Excel by connecting Excel to the OLAP cubes. The Microsoft FRx and Forecaster components are available to Canada and United States customer locations with Canada and United States licenses.

Bill of Materials

Create bills of materials (BOMs). Break down finished goods into BOMs, which describe constructions, packaging details, and other products always sold together. Set up BOMs in the item table with a BOM description specifying items, resources, quantities, and so on.

You can batch jobs for calculating the direct unit cost of the BOM. This granule also supports the building of kits, individual items that are grouped or packaged together to create a special, single item. BOMs for kits can be defined and assigned to items. Kits can be built and disassembled using the BOM Journal.

Capacity Requirements Planning

• Shop calendar and work shifts
• Routings
• Parallel scheduling
• "Send ahead" functionality for Just-in-Time (JIT) production
• Routing link codes for automatic flushing per operational steps on the routing
• Scrap and stop codes can be defined to reduce data entry
• Automatic flushing of the work or machine center provides automatic recording of expected output
• Subcontracting by work center or operation

Cash Management

Bank Account Management Manage an unlimited number of bank accounts in both local and foreign currencies.

Bank Reconciliation Reconcile your bank accounts in Microsoft Dynamics NAV with your statements. Apply amounts from your bank account ledger to the reconciliation form and keep track of all bank statements.

Check Writing Generate printed checks with unique number series for each bank account. You can also void or reprint an already printed check, and specify on the journal line whether you want this payment to be made with a computer or a manual check.

Customer Relationship Management

Microsoft Dynamics NAV gives you the power to improve your customer relationship success to increase your productivity, make well-informed decisions; and sharpen your competitive edge. Modules include:

Campaign Management - Organize campaigns based on segments of your contacts that you define. Define segments based on specific criteria, such as sales, contact profiles, and interactions, and reuse existing segments or segmentation criteria. Use the Merge feature in Word (or send other file formats) to communicate with the contacts in your segment. To send a document to people of different nationalities in their nativelanguage, use Campaign Management with Interaction/Document Management.

Contact Classification - Sort your contacts into categories, and automatically classify your customers based on criteria you specify. For example, you can see the program group contacts in terms of revenue. Use this information to target contacts for your campaigns. Divide your customers into ABC segments and even use this granule for rating (assign the weights of two questions to identify the value of a third question).

Contact Management - Maintain an overview of your contacts, and personalize your approach to them. Record your contact information for all business relationships. This granule is tightly integrated with the Sales and Receivables application area. You can also:

"Specify the individual people related to each contact. " Get an automatic alert if you enter contact information that already exists with the duplicate check function. " Get a precise view of prospects and customers by categorizing your contacts based on profiling questions. " Issue quotes to prospects or create sales documents for specific contacts if you have Sales Order Management.

Content Search - Search for all information related to a specific contact--for example, an opportunity, an address, or comments about this contact. Find information even when you don't know the correct spelling of a contact's name.

Interaction/Document Management - Record all the interactions that you have with your contacts--for example, telephone calls, meetings, or letters. Attach documents to interactions (Word, Excel, or .txt files). You can also automatically record other interactions--for example, all Microsoft Dynamics NAV documents that you send to your contacts, like sales orders or quotes, can be logged and retrieved at a later time. By using TAPI (Telephony Application Programming Interface) compliant telecom devices, you can call a contact by clicking a button on the electronic contact card.

Mail Logging for Microsoft Exchange Server - Log all email correspondence. Log inbound and outbound email sent through Microsoft Dynamics NAV or Microsoft Outlook^®, and set up the program to log automatically or manually in Microsoft Dynamics NAV. The solution is server-based and requires Microsoft Exchange Server (version 5.5, SP 4 or later) in order for you to keep email messages in their natural environment to ease administration.

Opportunity Management - Keep track of sales opportunities. Section your sales processes into different stages, and use this information to get an overview of and manage your sales opportunities.

Task Management - Organize the tasks related to your sales and marketing activities. Create to-do lists for yourself and assign tasks to other users or teams of users. Automatically create recurring to-do items and activities consisting of several to-do items.

Fixed Assets

Basic Fixed Assets - Keep track of fixed assets such as buildings, machinery, and equipment. You can also post various fixed-asset transactions: acquisitions, depreciation, write-downs, appreciation, and disposal. For each fixed asset, you set up depreciation books in which the methods and other conditions used for calculating depreciation are defined. You can set up an unlimited number of depreciation books to satisfy legal requirements, and for tax and internal accounting purposes. This granule is well suited for international companies that need to use many depreciation methods.

Fixed Asset Allocations - Allocate different percentages of fixed asset transactions, such as acquisition cost and depreciation, to different departments or projects by using allocation keys. Useful for when several departments share a fixed asset.

Reclassification - Reclassify a fixed asset or part of a fixed asset--for example, from one department to another. You can split one fixed asset into several fixed assets, or combine several fixed assets into one fixed asset. When you need to dispose of one part of a fixed asset, you can split it into two assets and then dispose of the appropriate one.

General Ledger

Centralize your company's accounting information, posting specifications, and other core data efficiently. Work efficiently in a multiple-user environment, explore the most up-to-date financial data, and work according to your needs--for example, by choosing whether an amount is shown per day, week, month, quarter, year, or accounting period.

Financial Management

Discover opportunities and motivate employees to do more and to learn more. You can access the financial information you need to spot trends and gain insight into your business activities. You can capitalize on your knowledge of how your business works by discovering opportunities, which otherwise might have been difficult to spot.

Intercompany Postings

Create all the necessary documents (including sales and purchase documents and general ledger entries) for the entire workflow of intercompany transactions between any two companies within a group controlled by the same legal entity.

Human Resource Management

Efficiently manage your company's human resources. Group and track relevant employee information and organize employee data according to different types of information, such as experience, skills, education, training, and union membership. Store personal information, track job openings in your organization, and extract a list of candidates for these positions. Keep track of benefits and company items such as keys, credit cards, computers, and cars. Easily record all types of absences in units of measure that you define, and attach alternative addresses and relatives' names to employees

Inventory

Analysis Reports Provide company decision-makers, especially those with overall responsibility for sales, purchases, and product portfolio management, with an efficient and flexible way to get meaningful information out of the system to inform day-to-day decisions. Built on item entries, this granule provides a customizable, analytic view that enables people to add and combine analysis objects--customers, items, and vendors--according to their needs. You can:

• Present figures in both amounts and quantities and compare by periods as well as against budget. When the figures are put in a formula, they can become an indicator of the company's performance.
• Drill down to locate the cause of problems.
• View sales dynamics; analyze inventory turnover; evaluate customers' buying behavior; spot trends; reconsider product offerings, prices, and vendors; and make informed business decisions.

Alternative Vendors Manage purchase of the same items from several different vendors. Create alternative vendors and price information for inventory items. Useful for when a company has several possible vendors for the same items.

Basic Inventory Keep track of items and prices. Set up each item and post item transactions in journals. This granule includes the Microsoft Dynamics NAV item tables, item entries, and item journals. Integrated with General Ledger and with the posting processes in Sales and Receivables and Purchase and Payables, this granule is required for the configuration of all other Inventory granules.

Bill of Materials Create bills of materials (BOMs). Break down finished goods into BOMs, which describe constructions, packaging details, and other products always sold together. Set up BOMs in the item table with a BOM description specifying items, resources, quantities, and so on. You can batch jobs for calculating the direct unit cost of the BOM. This granule also supports the building of kits, individual items that are grouped or packaged together to create a special, single item. BOMs for kits can be defined and assigned to items. Kits can be built and disassembled using the BOM Journal.

Bin Organize your warehouse by assigning items to bins, the smallest unit in the warehouse logical structure. Bin assignment is done as the item journals or directly on the document lines (does not apply to order lines).

Cycle Counting Manage cycle counting, a basic method of verifying inventory record data used to maintain and increase inventory accuracy. Set up cycle counting on the item or SKU level.

Item Budgets Make sales and purchase budgets on the customer, vendor, and item levels, and in both amounts and quantities. Prepare and record a sales budget that can serve as input to decision-makers in other operational areas, such as purchasing and logistics. Decision-makers gain information about future expected demand they can use for business discussions with the customers. After budgets are made, track the actual sales performance by means of calculating the variance. The ability to move budgeted figures between the system and Excel provides additional flexibility to the budgeting process.

Item Cross References Quickly and precisely identify the items a customer is ordering on the basis of item numbers other than your own. Cross-reference information from customers, vendors, and manufacturers, as well as generic numbers, universal product codes (UPCs), and European article numbers (EANs) that can be stored and easily accessed.

Kitting In addition to the kitting features included in the Bills of Materials granule, kits can be added to sales orders, managed using item tracking, reserved, and created using instant production. Orders, pick tickets, packing slips, and invoices can display kit details. Additional reporting is also provided for kit margins and availability calculations.

Standard Cost Worksheet Efficiently review and update standard costs with this worksheet. The standard cost worksheet provides a company's controllers with a reliable and efficient way to maintain accurate and up-to-date inventory costs. Work with standard cost updates the same way you work with an Excel spreadsheet but within the framework of Microsoft Dynamics NAV. Because it provides an overview of the current standard costs, the worksheet is a convenient place to prepare for a cost update without the changes having an immediate effect in the system. Using the worksheet, you can:

• Carry out cost updates for both the purchased components and capacity by using different sorting criteria in several worksheets simultaneously, and then later consolidate them into one.
• Get information that can help you identify and avoid potential errors by simulating the cost of the manufactured item due to changes in components and/or capacity use cost and then viewing the effect.
• Help ensure that you execute the changes at a given date and that any revaluation resulting from cost changes is dealt with in the system.

Manufacturing

Basic Manufacturing:

Production of Bill of Materials Create bills of materials and calculate standard cost. Required for configuration of all other Manufacturing granules.

Production Orders Create and manage production orders, and post consumption and output to the production orders. After you have created a production order, you can calculate net requirements based on that production order. Production Orders includes a manual supply planning tool as an alternative to automatic planning. The Order Planning window provides the visibility and tools you need to manually plan for demand from sales lines and then to create different types of supply orders directly.

Agile Manufacturing

Agile manufacturing functionality is only available with the Advanced Management edition.

Agile Manufacturing This granule enables you to run Agile Manufacturing, Supply Planning, and Capacity Planning granules.

Version Management Create and manage different versions of the manufacturing bill of materials and routings. You must purchase the Basic Capacity Planning granule before you can set up multiple versions of routings.

Supply Planning

Basic Supply Planning Plan material requirements based on demand with support for master production scheduling and materials requirements planning. Includes:

• Automatic production orders and purchase orders.
• Action messages for fast and easy balancing of supply and demand.
• Support for bucketless and bucketed material requirements planning.
• Setup for items with their own reordering policy, including registration of whether they are manufactured by or purchased from a third party.

Capacity Planning

Basic Capacity Planning Add capacities (work centers) to the manufacturing process. Set up routings and use these routings on production orders and in material requirements planning. View loads and the task list for the capacities.

Finite Loading (only available with Advanced Management edition) - Manage finite loading of capacity-constraint resources. Make more reliable plans by taking capacity constraints into account so that no more work is assigned to a work center than the capacities can be expected to execute during a given time period. Used with the Order Promising granule, Finite Loading also enables the system to calculate capable-to-promise (CTP).

Machine Centers (only available with Advanced Management edition) - Add machine centers as capacities to the manufacturing process.

Production Schedule View production orders and capacity loading in an integrated, graphical Gantt chart. Reschedule operations by dragging and dropping in a graphical interface to update the related production order data. This granule does not provide new scheduling functionality. Instead, it enables you to use a graphical interface for tasks otherwise done in tabular form in routings, task lists, load windows, and so on. By consolidating existing data and functions for capacity planning and scheduling in one graphical interface, this granule provides an improved overview and simplifies use for different user roles. This granule is targeted at smaller manufacturing companies, so it does not support the more advanced capacity planning features such as Finite Loading, and it is best suited for a limited amount of concurrent production orders.

Multiple Currency

Manage multiple currencies throughout the system, including payables and receivables, general ledger reports, resource and inventory items, and bank accounts (when integrated with the Cash Management granules). With Multiple Currencies, you can:

• Enter exchange rates and convert currency in full compliance with euro legislation (including "triangulation") in the European Monetary Union (EMU) countries. Triangulation is the required method of currency conversion during the transitional period of the euro.
• Perform currency conversion according to exchange rates that are stored and maintained in the exchange rate table.
• Set up a currency in the exchange rate table and specify the format so that amounts will always be shown in the correct format onall forms and reports throughout the system.
• Enter exchange rates for a date or for a period in the exchange rate table.
• Calculate the exchange rate associated with the date on the transaction for each conversion of a currency amount to a local amount.
• Save historical exchange rates in the exchange rate table to keep track of fluctuations over a period of time.
• Transact business in any number of currencies for any customer and vendor. For example, companies can issue an invoice in one currency and accept payment for that invoice in a different currency.
• Manage currency conversion dynamically and help ensure efficient processing of exchange rate updates.
• Store details of transactions involving receivables and payables in local and foreign currencies so that aging and reports for receivables and payables can be printed in local or foreign currency.
• Use the Exchange Rate Adjustment option to adjust receivables and payables and post unrealized gains/losses to the general ledger.

At payment, gains/losses are realized, and corresponding postings are made in the general ledger. If you use an additional reporting currency in the general ledger, the Exchange Rate Adjustment option also adjusts the general ledger according to your setup for each general ledger account.

Payables

Purchase Invoicing

Post and print vendor invoices and purchase credit memos with Purchase Invoicing, which is fully integrated with General Ledger and Inventory.

Standard Purchases - Set up standard purchase document lines for a vendor, including quantities, to minimize the data entry required for those vendors with whom you make standard repetitive purchases, orders, invoices, and more. These standard lines can be automatically inserted into a new order or invoice and then edited as needed.

Purchase Invoice Discounts

You can set up any number of invoice discount terms, for which you define a certain minimum amount, discount percentage and/or a service charge depending on the size of the invoice. You can do this in both local currency and in foreign currencies. The discount is calculated on the individual purchase document lines and becomes part of the net sum of the invoice.

Payables Management

• Place specific invoices on hold to stop payment until the purchase invoice is approved. Alternatively, block specific transactions for a vendor if there is an ongoing dispute with that vendor.
• Prioritize vendors so that you can define which vendors should be paid in which order.
• Automatic suggestion of vendor payments based on due dates, vendor priority and discount availability.

Project Management

Microsoft Dynamics NAV helps you profitably manage resources, budgets and jobs or projects. Modules include:

Jobs

Keep track of usage on jobs and data for invoicing the customer. Manage both fixed-price jobs and time-and-materials jobs.

You can also:

• Create a plan for a job with multiple tasks and task groupings. Each task can have a budget and can be done for whatever period of time you need.
• Copy a budget from one job to another and set up a job-specific price list for charging of items, resources, and general ledger account expenses to the job's customer.
• View suggested Work in Progress and ecognition postings for a job.
• Plan and invoice the job in a currency other than the local currency using Jobs together with Multiple Currencies.
• Assign a specific job to a specific customer and invoice the job completely or partially using Jobs together with Sales Invoicing.

Basic Resources

Keep track of resources and prices. Register and sell resources, combine related resources into one resource group, or track individual resources. Divide resources into labor and equipment and allocate resources to a specific job in a time schedule.

Capacity Management Plan capacity and sales, and manage usage statistics and profitability of resources. Create your plan in a calendar system with the level of detail and for the period of time that you need. Also monitor resource usage and get a complete overview of your capacity for each resource with information about availability and planned costs on orders and quotes.

Multiple Costs Manage alternative costs for resources and resource groups. The costs can be fixed or based on an additional percentage or an additional fixed charge. Define as many work types as you need.

Purchase Order Management

Purchase Invoicing

Set up, post, and print purchase invoices and purchase credit memos. This granule is integrated with General Ledger and Inventory.

Purchase Invoice Discounts

Calculate invoice discounts automatically. The discount can differ from vendor to vendor with different minimum amounts (also in different currencies) and different rates, depending on the size of the invoice. The discount is calculated on the individual item lines and becomes part of the net sum of the invoice.

Purchase Line Discounting

Work with vendor-specific purchase discounts (the percentage that the vendor will give as a discount). With a line discount, you negotiate the percentage discount that the vendor will give.

Purchase Line Pricing

Work with purchase prices that are vendor-specific (the prices negotiated with the vendor). With a purchase price, you negotiate the actual prices with the vendor.

Purchase Order Management

Manage purchase quotes, blanket orders, and purchase order processes. Creating a purchase order differs from creating a purchase invoice directly. The quantity available is adjusted as soon as an amount is entered on a purchase order line, but it is not affected by a purchase invoice until the invoice is posted. Use this granule to:

• Manage partial receipts.
• Receive and invoice separately and create prepayment invoices for the purchase order.
• Use quotes and blanket orders in the purchase phase. (Quotes and blanket orders do not affect inventory figures.)

Purchase Order Return Management

Create a purchase return order in order to compensate your own company for wrong or damaged items. Items can then be picked from the purchase return order. You can set up partial return shipments or combine return shipments in one credit memo and link purchase return orders with replacement purchase orders.

Requisition Management

Automate the requisition process. Generate suggested purchases based on a variety of data, such as minimum and maximum quantities and reorder quantities.

Receivables

Sales Invoicing

Sales Invoicing is fully integrated with General Ledger and Inventory, so you can post and print customer invoices and sales credit memos.

• Receive notices informing you if a customer has exceeded their credit limit, is blocked from further transactions due to a dispute, or has an overdue balance.
• Standard Sales - Set up standard sales document lines for a customer, including quantities, to minimize the data entry required for those customers with standard repetitive sales, orders, invoices, and more. These standard lines can be automatically inserted into a new order or invoice and then edited as needed.

Sales Invoice Information Pane

• Instant access to and a good overview of the customer's sales history, available credit and shipping and contacts information.
• Information about item availability, substitutes, prices and discounts are contained in a single view, which makes it easy to provide quick answers to customer questions.
• Invoice entry is expedited through, for example, a "copy to document" function that is available directly from the sales history window.

Sales Invoice Discounts

You can set up any number of invoice discount terms, for which you define a certain minimum amount, discount percentage and/or a service charge depending on the size of the invoice. You can do this in both local currency and in foreign currencies. The discount is calculated on the individual sales document lines and becomes part of the net sum of the invoice.

Receivables Management

Send statements or reminders to customers with overdue balances. You can specify a range of criteria, for example, when to send reminders to customers, how many reminders should be sent and whether they should vary in character, interest and additional fee amounts, and which currency should be used. Reminders can be created manually or by the program.

Define an unlimited number of finance charge terms, for example, interest rates, grace periods, minimum amounts, currency and so on. Finance charge memos can be created manually or by the program.

Sales Order

Order Promising

Calculate availability and delivery dates. Find out if it is possible to deliver on a particular date, or calculate a possible delivery date based on lead time or production time if you have no inventory available.

Sales Invoicing

Set up, post, and print customer invoices and sales credit memos. This granule is fully integrated with General Ledger and Inventory.

Sales Invoice Discounts

Calculate invoice discounts automatically. Set up any number of invoice discount terms, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on the individual item lines and becomes part of the net sum of theinvoice. Calculations can be done in both local and foreign currencies.

Sales Line Discounting

Work with customer discounts that are either customer-specific or customer-group-specific so you can share a discount among several customers. Negotiate the discount percentage for each customer or customer discount group.

Sales Line Pricing

Work with sales prices that are either customer-specific or customer-group-specific so that you can share a price among several customers. Negotiate the actual prices with the customer or customer price group.

Campaign Pricing

Work with sales prices and sales line discounts connected with specific campaigns. After you have activated the prices/discounts, any customer or contact related to a company currently in a segment associated with a given campaign can access the price/discount associated with that campaign. Prices are valid for the life of the campaign or until you decide to deactivate them. When you create a sales document or service order, the campaign price/discount is included among the pricing reductions available when Microsoft Dynamics NAV chooses the price to retrieve on the line.

Sales Order Management

Manage sales quotes, blanket sales orders, and sales order processes. Setting up an invoice directly differs from setting up a sales order in which the quantity available is adjusted as soon as an amount is entered on a sales order line. Quantity available is not affected by an invoice until the invoice is posted. Use the Sales Order Management granule to:

• Manage partial shipments.
• Ship and invoice separately.
• Create prepayment invoices for the sales order.
• Use quotes and blanket orders in the sales phase. (Quotes and blanket orders do not affect inventory figures.)

Sales Return Order Management

This granule enables you to create a sales return order, so you can compensate a customer for wrong or damaged items. Items can be received against the sales return order. Create a partial return receipt or combine return receipts on one credit memo. Link sales return orders with replacement sales orders.

Shipping Agents

Set up multiple shipping agents (for example, UPS, DHL, external carriers, or your own carrier) and relate their services (express, overnight, standard) with shipping time. Use this granule with sales orders and transfer orders.

Service Management

The following functionality is only available in the Advanced Management edition:

BRL Service Management This provides all the Microsoft Dynamics NAV Service Management granules in one package at a very attractive price for easy configuration with new Business Ready Licensing packages only. It includes Service Order Management, Service Price Management, Service Item Management, Service Contract Management, and Planning and Dispatching.

Planning and Dispatching Assign personnel to work orders. Log details such as work order handling and work order status. For dispatching, manage service personnel and field technician information and filter according to availability, skills, and stock items. Gain an overview of service task prioritization, service loads, and task escalations.

Service Contract Management Set up an agreement with the customer concerning the service level to be delivered. With this granule, you can:

• Maintain information on contract history, contract renewal, and contract templates.
• Manage warranty details on service items and spare parts.
• Record details on service levels, response times, and discount levels, as well as on the service history of each contract, including used service items and parts and labor hours.
• Measure contract profitability.
• Generate contract quotes. It is recommended that you also use the Service Order Management and Service Item Management granules.

Service Item Management Record and keep track of all your service items, including contract information, component management, and BOM reference and warranty information. Use the Trendscape Analysis feature to view key performance indicators on the service item in a given time frame.

Service Order Management Register your after-sales issues including service requests, services due, service orders, and repair requests. Service requests can be initiated by the customer or created automatically according to the terms in your service agreement. Data can be entered in the service orders by a call center employee or by your repair shop. You can also use this granule to register impromptu or one-off service orders. Register and manage equipment loaned to customers. Get a complete history of your service orders and service order quotes through the Service Order Log.

Service Price Management Set up, maintain, and monitor your service prices. Set up price groups based on different criteria--such as the service item (or several item groups), the service task involved, or the type of fault--for a limited period of time, or for a specific customer or currency. Define price calculation structures that include all parameters involved in providing service--for example, the parts used, the different work types, and the service charges. The system automatically assigns the correct price structure to the service orders that match the service price group criteria. You can also assign fixed prices, minimum prices, or maximum prices to service price groups and view statistics about the profitability of each service price group.

Supply Chain Management

Alternate Ship-Tos Set up ship-to addresses for a specific customer when the customer has multiple invoicing and ship-to addresses.

Basic Receivables Set up and maintain the customer table. Post sales transactions in journals and manage receivables; register customers and manage receivables using general journals. Together with Multiple Currencies, this granule can post sales transactions and manage receivables in multiple currencies for each customer. Basic Receivables is integrated with Basic General Ledger and Inventory and is required for the configuration of all other Sales and Receivables granules. Sales Invoicing is also frequently used with this granule. Always use this granule when your solution requires a customer table.

Calendars Set up calendars with working and non-working days. Assign a base calendar to customers, vendors, locations, companies, shipping agent services, and the service management setup--and make changes to each as necessary. Calendar entries will be used in date calculations on sales orders, purchase orders, transfer orders, production orders, service orders, and requisition and planning worksheets.

Campaign Pricing Work with sales prices and sales line discounts connected with specific campaigns. After you have activated the prices/discounts, any customer or contact related to a company currently in a segment associated with a given campaign can access the price/discount associated with that campaign. Prices are valid for the life of the campaign or until you decide to deactivate them. When you create a sales document or service order, the campaign price/discount is included among the pricing reductions available when Microsoft Dynamics NAV chooses the price to retrieve on the line.

Order Promising Calculate availability and delivery dates. Find out if it is possible to deliver on a particular date, or calculate a possible delivery date based on lead time or production time if you have no inventory available.

Sales Invoicing Set up, post, and print customer invoices and sales credit memos. This granule is fully integrated with General Ledger and Inventory.

Sales Invoice Discounts Calculate invoice discounts automatically. Set up any number of invoice discount terms, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on the individual item lines and becomes part of the net sum of the invoice. Calculations can be done in both local and foreign currencies.

Sales Order Management Manage sales quotes, blanket sales orders, and sales order processes. Setting up an invoice directly differs from setting up a sales order in which the quantity available is adjusted as soon as an amount is entered on a sales order line. Quantity available is not affected by an invoice until the invoice is posted. Use the Sales Order Management granule to:

• Manage partial shipments.
• Ship and invoice separately.
• Create prepayment invoices for the sales order.
• Use quotes and blanket orders in the sales phase. (Quotes and blanket orders do not affect inventory figures.)

Supply Planning

Basic Supply Planning

• Order promising provided for both available-to-promise (ATP) and capable-to-promise (CTP)
• Multilocation planning facilitates efficient information and material flow through the supply chain
• Intelligent MRP scheduling (incl. regenerative, net change, and action message planning)
• Interactive action messaging--for the immediate balancing of supply and demand
• Simultaneous planning of materials, capacities, and costs
• Item availability windows allow planners to instantly view the results of MRP
• Multiple worksheets for reviewing various production options
• Make or buy decisions implemented on the fly
• Variants in planning

Demand Forecasting

• Forecast and Master Production Schedule (MPS)

Warehouse Management

This application is only available with the Advanced Management edition and includes:

Automated Data Capture System Capture data automatically. Keep data accurate, even in a hectic environment. Uses Application Server and supports some of the workflows in Warehouse Management Systems that enables warehouse automation.

Bin Setup Easily set up and maintain your bins by defining both the layout of your warehouse and dimensions of your racks, columns, and shelves; set up and maintain your planning parameters by defining the limitations and characteristics of each bin.

Internal Picks and Put-aways Create pick and put-away orders for internal purposes, without using a source document (such as a purchase order or a sales order). For example, pick items for testing or put away production output.

Warehouse Management Systems Manage items on a bin level. Receive and put away items in a bin; pick items from a bin according to a put-away template; and pick items based on the zone and bin ranking. Move items between bins using a report for optimizing the space usage and the picking process or move items manually. Warehouse instruction documents are created for the pick and put-away process, which can be carried out for sales, purchase, transfers, returns, and production orders. Service Orders is not included. To effectively use this granule, it is recommended that you also purchase the Put Away, Warehouse Receipt, Pick, and Warehouse Shipment granules.