Frequently Asked Questions

Is your service really free?

Yes. It is absolutely free. Software providers pay us an annual membership to be affiliated with our website, so you don’t have to pay anything.

What do you mean when you say my matches are customized?

Since you tell us exactly what you want, software sellers look at your specific needs and tell us if they have a solution for you. Your matches don’t come from a list or from any other generic form of sorting. When you receive a match from us, it is because that provider has indicated they can meet your needs and they were ranked amongst the top options.

How do I know I won’t be overwhelmed with options?

The number of matched options is up to you. Since the options are pre-qualified for you, it’s usually only necessary to work with a few matched sellers. You can also specify the times for contact and the sales approach (demo, visit, phone call, etc.) that work best for you.

Is there any commitment?

None at all. Sometimes the result of a search will be that you find out what you are currently using right now may be the best option. If that happens, just let us know. We’ll alert the matched providers on your behalf. In fact, it can be nice to only make one call instead of several.

Do you have something for my price range?

Yes. Whether your company is large or small there are options in your price range. You tell us what you’d like to spend and we make matches based on that information. If you don’t know, we can help analyze your requirements and tell you what is a typical spending range.

When is the best time to start my search?

Whether you are just starting or only looking for another option or two, you can utilize the service. Of course, the earlier you are in the process, the more time you are able to save in immediately finding good options.

How do I know the providers you match up are any good?

Unlike many services, we consider more than just functional requirements in making your custom matches. You’ll actually let us know what you expect in terms of the software sellers’ support services, proximity, and pricing. Additionally, other previous buyers have let us know what they thought of individual sellers. Only the best options are matched with you.

Can I search for a client of mine?

Absolutely. You can search on behalf of a client and there’s no need to worry about confidentiality issues. It’s up to you whether you’d like to name your client or leave them anonymous.

Do I have to submit the search form?

Not if you don’t want to. If you’d like, feel free to give us a call directly at (800) 827-1151 and skip right to the needs analysis interview.

I don’t want anyone to call me. Can you still search for me?

Sure. It’s your search and we’re here to help you. But, the best way to find the right matches as quick as possible is having a short conversation with us. The brief needs analysis interview usually saves hours of time by nailing down your requirements. By sharing your needs fully up front, you’ll be sure to hear from providers offering the right functionality and you won’t have to repeat information.