A point-of-sale software designed for hardware and building supply retailers. Key features include advanced inventory control, customer relationship management, and more.
ECI RockSolid MAX is a cloud-based software tailored for home and building supply retailers. The cloud-based nature ensures lower initial costs, minimal hardware requirements, and automatic backups.
The platform links all transactions within its system, enabling staff to electronically access documents. This feature streamlines the response to customer inquiries and enhances staff productivity. The system also allows for the direct emailing of invoices and statements to customers, which can lead to time savings, reduced operational costs, and improved cash flow.
Efficient inventory management is a key aspect of the software, facilitated by its smooth integration with vendors. This integration simplifies the handling of special orders and optimizes purchasing processes, leading to increased efficiency and potential volume discounts. Additionally, RockSolid MAX offers a range of predefined reports and analytical dashboards.
This software is particularly beneficial for stores and centers in these categories due to its industry-specific features and experienced leadership team. Its focus on mobility and cloud-based benefits also ensures improved data protection and reduces the need for extensive IT resources.
We reviewed a handful of programs for our retail lumber store. We ended up demoing the ECI RockSolid MAX program and really liked it. Their program was very easy to use and simple to understand. It fit our business operations well and the team really liked the interface and how streamlined it was.
Easy to use
Very simple interface
With all the extra time RockSolid MAX has given us and the information it’s generating on what’s happening in the store, the program is basically paying for itself.
As a long-time Do it Best store, we wanted software that had a proven track record of working smoothly with them. RockSolid MAX certainly met that requirement and we were also impressed with all the capabilities and efficiencies it had to offer.
They presented it very fluently and there was no hesitation when it came to answering our questions. They also knew the hardware business and they knew Do it Best and all that was really important to us.
If we didn’t have RockSolid MAX, we’d still be spending a huge amount of time sorting through paperwork instead of using that time to work on refreshing the store.
With RockSolid MAX, there were no upfront software costs and we were able to sign up with a pay-as-you-go rental type arrangement.
We looked at EPICOR and Paladin and both of them would have required a $10,000—$11,000 upfront investment just for the software license alone. With RockSolid MAX, there were no upfront software costs and we were able to sign up with a pay-as-you-go rental type arrangement. From a pure dollars-and-cents point of view, switching to RockSolid MAX was not a hard decision!
I knew from the day we started looking for software that we wanted a cloud-based system. I really liked the idea that they would be taking care of our data and we would not have to manage a server and deal with software updates and daily back-ups.
With RockSolid, I was paying less for the hardware and software I needed to run two stores than I had been paying for one store with Activant.
For hardware, lumber and building materials retailers like us, particularly with multiple locations, I would very highly recommend RockSolid MAX.
Moving to a cloud-based system had a lot of appeal. I’m the IT guy and I’ve got a lot better and more productive ways to spend my time.
With the way our two stores work together, a cloud-based system like RockSolid MAX is a huge asset for us. Now, I can be in Loa and talking to a customer in Escalante and take care of whatever they need quickly and easily. Whereas before, I would have to write down the details of our conversation and then call Escalante to have them handle it. And it’s just as easy for anyone on our team in Escalante to query our inventory in Loa and see what we have. RockSolid MAX really does an awesome job of managing multiple locations!