RockSolid MAX
4 Reviews 5/5 ★ ★ ★ ★ ★An affordable and easy-to-use point-of-sale software designed for building supply retailers of all sizes, such as farm and feed, lawn and garden, and small hardware stores. Key features include advanced inventory control, built-in document management, customer relationship management, and more.
Product Overview
RockSolid MAX is the POS software designed for and by building supply retailers. Key features include EDI integrations with key buying groups, loyalty programs, automated ordering, and cloud access. The platform delivers automated purchasing options and efficient customer checkout processes. Additionally, RockSolid MAX provides business insights through permission-based reports and dashboards.Pros
- Industry-specific POS software made for LBM business needs.
- Features mobile connectivity and special-order handling.
- Offers barcode support
- Multi-store functionality
- Accounts Receivable capabilities
Cons
- No on-premise deployment
- Upgrade needed for Accounts Payable
- Upgrade needed for Delivery & Dispatch
Target Market
Small to medium-sized LBM retail operations, especially for independent hardware stores, patio/hearth, paint/wallpaper, and farm/feed dealers.RockSolid MAX is a cloud-based software that ensures lower initial costs, minimal hardware requirements, and automatic backups.
The platform links all transactions within its system, enabling staff to access documents electronically. This feature streamlines the response to customer inquiries and enhances staff productivity. The software also allows for directly emailing invoices and statements to customers, leading to time savings, reduced operational costs, and improved cash flow.
Efficient inventory management is a crucial aspect of the software, facilitated by its smooth integration with vendors. This integration simplifies handling special orders and optimizes purchasing processes, increasing efficiency and potential volume discounts. Additionally, RockSolid MAX offers a range of predefined reports and analytical dashboards.
RockSolid MAX Key Features
- Cost-effective solutions for independent LBM suppliers.
- Comprehensive management of point of sale, inventory, purchasing, receiving, and reporting.
- Remote accessibility for offsite business management.
- Simplified employee onboarding due to its intuitive interface.
- Electronic linking of all transactions for quick document access, improving staff productivity.
- Direct email functionality for invoices and statements to enhance efficiency and cash flow.
- Streamlined vendor integration for efficient inventory management and special order processing.
- Consolidated purchasing to optimize efficiency and secure volume discounts.
- An array of predefined reports and analytical dashboards for informed operational decisions.
Target Market
RockSolid MAX primarily serves:
- Small home centers.
- Farm and Feed stores.
- Lawn and Garden centers.
- Paint and wallpaper stores.
- Hardware stores.
Its focus on mobility and cloud-based benefits also ensures improved data protection and reduces the need for extensive IT resources.
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User Reviews of RockSolid MAX
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We reviewed a handful of programs for our retail lumber store. We ended up demoing the ECI RockSolid MAX program and really liked it. Their program was very easy to use and simple to understand. It fit our business operations well and the team really liked the interface and how streamlined it was.
Easy to use
Very simple interface
None
With all the extra time RockSolid MAX has given us and the information it’s generating on what’s happening in the store, the program is basically paying for itself.
As a long-time Do it Best store, we wanted software that had a proven track record of working smoothly with them. RockSolid MAX certainly met that requirement and we were also impressed with all the capabilities and efficiencies it had to offer.
They presented it very fluently and there was no hesitation when it came to answering our questions. They also knew the hardware business and they knew Do it Best and all that was really important to us.
If we didn’t have RockSolid MAX, we’d still be spending a huge amount of time sorting through paperwork instead of using that time to work on refreshing the store.
With RockSolid MAX, there were no upfront software costs and we were able to sign up with a pay-as-you-go rental type arrangement.
We looked at EPICOR and Paladin and both of them would have required a $10,000—$11,000 upfront investment just for the software license alone. With RockSolid MAX, there were no upfront software costs and we were able to sign up with a pay-as-you-go rental type arrangement. From a pure dollars-and-cents point of view, switching to RockSolid MAX was not a hard decision!
I knew from the day we started looking for software that we wanted a cloud-based system. I really liked the idea that they would be taking care of our data and we would not have to manage a server and deal with software updates and daily back-ups.
With RockSolid, I was paying less for the hardware and software I needed to run two stores than I had been paying for one store with Activant.
For hardware, lumber and building materials retailers like us, particularly with multiple locations, I would very highly recommend RockSolid MAX.
Moving to a cloud-based system had a lot of appeal. I’m the IT guy and I’ve got a lot better and more productive ways to spend my time.
With the way our two stores work together, a cloud-based system like RockSolid MAX is a huge asset for us. Now, I can be in Loa and talking to a customer in Escalante and take care of whatever they need quickly and easily. Whereas before, I would have to write down the details of our conversation and then call Escalante to have them handle it. And it’s just as easy for anyone on our team in Escalante to query our inventory in Loa and see what we have. RockSolid MAX really does an awesome job of managing multiple locations!
