A multi-module management system designed by LOC Software.
Store Management Suite (SMS) is a client-based retail solution that provides a seamless, integrated software suite that manages point of sale, back office, corporate office, warehouse and all aspects within the retail enterprise. This suite contains many modules that are typically outsourced by other providers, including: bank integration, customer loyalty, labor management, mobile POS, pay-at-the-pump and digital signage.
SMS Back Office is the heart of the system. In fact, LOC Software started as a back office system some 25 years ago. From those early roots, SMS Back Office evolved into the most complete, and most versatile, management tool dedicated to retail operations. Single and multi-store users benefit from the toolset that offers total control over the store or enterprise.
Tailored into one seamless interface, SMS Back Office satisfies all a merchant’s operational needs. From powerful merchandising and inventory control, integrated purchasing and receiving, to business analytics and reporting, SMS Back Office makes profitable retailing possible.
Defined commonly as an allegiance, loyalty means so much more to modern merchants. SMS Loyalty provides more than a common rewards system, it provides the engine to drive profitable growth.
Understanding trends and behaviors is easy with a full featured customer demographics tool. Manage customers with multiple risk and shopper levels, price by tiers, and offer transaction based promotions. Promotions can be based off virtually any field tracked by the system, including total or cumulative sales, item or department or sub-department sales, points or shopper level.
SMS Point of Sale provides the security demanded by the industry, and the flexibility required by its merchants. Certified with both PCI and VISA security standards, SMS POS ensures compliance and provides peace of mind. Combined with a fully customizable touch-based interface, the system easily integrates into existing store processes and procedures.
Security and usability are just the surface. SMS POS provides superior data handling by design. The foundation is rooted in solid, proven industry standards. As a client to Microsoft SQL, SMS provides undeniable reliability, a robust feature set, and speed. POS lanes are capable of operating even when the network or server is down, providing worry-free transactions processing.
Modern retail systems are expected to do much more than their predecessors. Protecting cash is just part of the equation. SMS Security tools not only lock down cash and data, but also maximize a store’s physical security system.
Access to any part of SMS is limited based on customizable security levels. Access to any system function is similarly limited. Proper access can be controlled by login, access codes, or fingerprint recognition. SMS Security also logs every instance and function completed within the system via a searchable electronic journal.
SMS Security offers direct interfaces to DVR security systems too. Now merchants can combine video with an overlay of transactional data. Videos are cataloged and can be recalled directly from the electronic journal.
While it has some useful tools it cannot even do something as simple as average freight into the cost of items being received. It is highly user unfriendly and will fight you at every step of the way.
There are many ways to sort and present information on the back end and it does keep good records.
Its search parser leaves a LOT to be desired, it has a terrible PO/Receving/Delivery management suite, it is ugly, obtuse, and has poor documentation.