A cloud-based ERP and CRM software developed for the jewelry industry.

Product Overview

Gem Logic is a cloud-based ERP and CRM solution specifically developed for the jewelry industry, offering features like inventory management, sales, repairs, and customer relationship management.

It caters to a range of businesses from small independent jewelers to larger jewelry chains and producers. Key functionalities include tracking inventory and repair orders, integrating with eCommerce platforms like WooCommerce and Shopify, and providing real-time data for efficient business operations.


  • Comprehensive CRM and inventory management
  • Multi-language support
  • Lifetime updates


  • 3 users minimum

Target Market

Small jewelers, large chains, creators, goldsmiths, jewelry workshops, and gem traders needing inventory management and client engagement tools.

About Gem Logic Software

Gem Logic is a cloud-based ERP and CRM platform specifically designed for the jewelry industry. The software suits various users, from small independent jewelers to large jewelry chains and manufacturers.

Gem Logic Key Features

Gem Logic aims to simplify processes such as:

  • Inventory management
  • Sales tracking
  • Repairs
  • Certification management
  • Invoicing
  • Customer relationship management
  • Integration with e-commerce platforms like WooCommerce and Shopify
  • Access to real-time data for more efficient business management

Gem Logic Hardware Integration

Gem Logic works with various devices to improve functionality and user experience. Recommended devices for optimal software performance include:

  • Handheld barcode scanners with Bluetooth
  • Product tag printers
  • Standard A4 document printers, ideally with WiFi
  • Label printers for sales and repair labels
  • iPads or tablets, which are useful for client interactions, with the suggestion to use external keyboards for increased efficiency
  • Support is available for configuring compatible hardware with the Gem Logic system.

Gem Logic Target Market

Gem Logic serves a diverse clientele within the jewelry sector, including:

  • Boutique jewelry stores looking for streamlined solutions
  • Large jewelry chains in need of scalable management tools for extensive operations
  • Jewelry creators and goldsmiths seeking assistance in order and crafting process management
  • Workshops focused on organizing operations and customer engagement
Starting Price
$87 /store/month
Price Range Learn More
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Pricing Details
Includes 3 users; additional users for $29/month

Product Overview

  • Developer Gem Logic
  • Client OS
  • Deployment Cloud Hosted

User Reviews of Gem Logic Software

Submitted on January 24th, 2024 by Bijouterie Polomé

I’ve been using Gem Logic for over two years now for my chain of jewelry stores, and honestly, it’s been a game-changer. What really impresses me is how the software keeps getting better with each update. They’re not just minor tweaks; every update brings something new and useful, especially for stock management. With multiple stores, keeping track of inventory can be a headache, but Gem Logic has made it so much easier and more efficient. Another big plus is their customer support. They’re always quick to respond and super helpful, which is a lifesaver in this business. Overall, I’m really happy with Gem Logic. It’s user-friendly, keeps improving, and the support team is fantastic.

Submitted on January 24th, 2024 by Lore Meynaerts

Gem Logic is a CRM software system specialized for jewelers. I can’t express enough how fantastic the system is for us. It has truly transformed our business operations. With its user-friendly interface and extensive functionalities, it has become the backbone of our activities.

The ability to effortlessly manage customer data, track transactions and track inventory has greatly improved our efficiency. The system provides in-depth insight into customer preferences and purchase history, allowing us to deliver a personalized service that our customers value.

In addition, the CRM software has helped us communicate more effectively, both internally and with our customers. The support is exceptional, allowing us to quickly integrate and utilize the system to its full potential.

In short, our CRM jewellery operating system has streamlined our workflow, taken our customer service to the next level. An indispensable tool for every jeweler who strives for success and growth.

Submitted on January 24th, 2024 by Maxime Vander Avort

While we were doing well before implementing Gem Logic software, we knew that the limitations of our old processes would eventually catch up to us. Gem Logic is all about taking the next step and improving upon what we’ve built. It’s a tool for unlocking new opportunities and expanding our horizons."