A point-of-sale system designed for small to medium sized retail businesses which includes CRM and inventory management.
The General Store is a point of sale software which has been providing retailers worldwide with the management tools they need to succeed since 1983. It is designed primarily for small and medium-sized retail businesses. As a retail management solution, The General Store features inventory management, employee management, customer management, and more.
Pricing is as low as $49 per month or users can buy the software outright for a one-time fee. The software is versatile and can be used by a range of retail businesses including stationary and gift stores, general merchandise, and music stores.
|Price for 1 User
|Price for 5 Users
We are still rolling out the system, addding the journal and check writing after the first of the year, but so far the system is amazing. I love that it is an all-in-one platform and is extremeley user-friendly. Overall it was an easy system to set-up; we had a few hiccups but was able to work through them with little issue.
Iv used them for some years now and every time i run into a isuue when Windows updates or my cridit cards wont go through. The tech suport staff always charges you 600$ per year to help fix a problem with there own product. The tech staff logs into my computer with logmein and and takes maybe 2 mins to fix the problem and it cost me 600$. I dont recomend. POS is not bad but the compnay is discusting.
they charge me for support
I have been using general store for the past 4years I’ve been very disappointed in the Tec support I have been receiving lately , right now the pos system has not been working properly and when you get a different Tec person they start changing the system and now I can’t even get the register up in the morning. Also when you call the Tec people they act like your stupid for not knowning how to fix it . Isn’t that what I pay 700.00 a year for? If I don’t get this straightened out I’m going back to quick books
I’m not pleased right know
On a daily basis, the software does what we need it to do. It runs on a 3rd-party database (Pervasive - not developed or managed by this brand), so maintaining product involves two vendors. The GUI is 1990s in appearance, but adequate for someone who grew up on Windows XP.
It usually does what we need it to do. The problems come with this company when you need help.
The company behind it is terrible. Bad, bad, bad attitude. I have implemented many brands of POS software, and have implemented software installations and upgrades besides retail, for years. This company is unusual for their consistently bad customer service.
The software is ancient. Great for reports but ancient otherwise. Their technical support is AWFUL! They treat their paying customers like crap, when you already stressed because obviously something isn’t working correctly. The reason we call IT Support is for assistance, not to be told “we can’t help you” “We don’t do that”. I literally got into a screaming match with Joe or Wade or one of the disgruntled techs and thought that reminding him that he was there to assist me would snap him out of his terrible attitude. Nevertheless, they are the worst and need to get out of customer service field
Creates good reports
It’s old, glitchy and the worst is their customer service
As a new start up retailer, with several thousand sku’s to deal with, I had no idea how much help I would require getting my network, and multiple points of sale, set up and running. The General Store’s delivery scores a 10, on a 10 scale!