Harrington Quality Management System (HQMS)

3 Reviews 4.5/5

A cloud-based quality management system from Harrington Group International, LLC, designed for enterprise process improvement.

Product Overview

Harrington Quality Management Software (HQMS) is the flagship world-class software of Harrington Group International. The quality management system provides tools for process improvement, compliance and online quality management. It includes modules for document control, audits, corrective action, calibration, training, and risk management.

HQMS’s customization capabilities are significant, allowing businesses to tailor it to their unique requirements. It addresses the needs of manufacturing, aerospace, medical device, pharmaceutical, healthcare, government and other service industries. EQMS was designed to manage five key drivers of shareholder value: customers, employees, supply chain, products, and services. It is an “all-in-one” solution.


  • Supports custom configuration by user
  • Customizable user profiles
  • Has module integration for extra functionality


  • Price details not provided by the developer
  • High additional storage costs
  • Slow ISO standards updates

Target Market

Businesses in industries like manufacturing, healthcare, and aerospace that require comprehensive and integrated quality management solutions.

About HQMS

Video Overview


HQMS offers many useful features, such as:

  • Reassign Records
  • Audit Trails or History
  • Multi-browser
  • Secure Login
  • System Wide Search
  • Executive Dashboard
  • Personalized Welcome Screen
  • Search and Alerts Bar
  • Application Home Pages
  • Electronic Signatures
  • Sorting and filtering
  • User Groups
  • Access Control
  • External Entry
  • External Review

Primary Applications

  • Audit Management: Audit Management enables users to streamline your entire audit cycle from creation to closure.
  • Training Management: This provides a centralized system to plan and track all training-related activities.
  • Opportunities for Improvement: OFI offers a systematic set of steps to analyze any opportunities for improving operations.
  • Root Cause Analysis: Assist users in their efforts to successfully get to the heart of an issue and resolve it through the Root Cause Analysis.
  • Non Conformance: Through the Material Non-Conformance (MNC) application, users can document non-conformances with physical items and the disposition of each item.
  • Preventive Action: Build the foundation for each team’s issue prevention and management needs.
  • Document Control: Create, manage, and share all types of documents throughout the entire organization.
  • Equipment Calibration: Use this module to track and schedule calibrations, organizations can plan and prevent downtime and avoid complications.
  • Project Management: This application allows users to set up employee access to a project record, request management review of this record, view or generate another type of record.
  • Risk Management: Help document, analyze and track mitigation of risks in your organization, such as manufacturing non-conformances customer.

Associated Applications

  • CRM
  • CAPA
  • Asset Management
  • Contact Management
  • Supplier Management
  • Task Management
  • Parts Management
  • Executive Summary Dashboard

Industries Served

  • Manufacturing
  • Aerospace
  • Medical Device
  • Pharmaceutical
  • Healthcare
  • Government
  • Other service industries

Product Overview

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User Reviews of HQMS

Submitted on October 13th, 2016 by Anonymous

The HQMS system is a well integrated QMS system. It is easy to use and, since all of the required modules are integrated, works seamlessly to meet the QMS requirements.

Pros: All of the input screens are of the same form and easy to use.

Cons: They are slow in updating to new requirements especially between the different ISO standards. AS9100, TS16949, ISO 13485, etc.

Submitted on September 1st, 2015 by Anonymous

Pros: Excellent customer service, outstanding power of the tool and customization options fit any company.

Cons: It is a little cumbersome to get used to how it all works but once over the learning curve, the tool works smoothly and consistently module to module.

I have used this product at two different employers. One was a custom version and the other was the commercial version. Both versions worked outstandingly well. Any questions we had were quickly and completely addressed. The tool is very powerful and can meet all QMS needs and makes compliance and auditing a breeze, because it is all in the tool. The company cares about its clients and will follow through with check ups to make sure they are meeting the needs of their customers. Great tool, great functionality, great customer service.

Submitted on January 3rd, 2013 by Anonymous

I would recommend this software to any company needing a great QMS Web Based Solution

Pros: HQMS does what we expected and more

Cons: We are always looking for more functionality and are able to customize as required