Wrike Review: Pros, Cons, Features
We found Wrike a suitable project management software because of its customizable dashboards and fields, numerous integrations, search functionality, time-tracking features, and its forever-free plan for individuals and small teams. The platform features pre-defined and custom workflows, which make it easy for users to personalize and organize their tasks, fields, and projects. Wrike also has a strong search functionality that users with multiple projects can utilize to quickly find a specific task within the platform. The software offers a 14-day free trial and plans for small teams to large enterprises.
However, Wrike may not be a good fit for start-ups or companies with limited budgets as their pricing is slightly expensive. Although there is a free plan, it is limited to only 200 active tasks at once, and it doesn’t offer shareable request forms for teams or multiple views.
- Integrates with 400+ apps, including Miro, Jotform, Teams, Google Drive, and SAML
- Offers a free option to individuals and small teams
- Provides various dashboard views like Gantt charts, Kanban boards, and calendars
- Advanced features mainly in the Enterprise plan
- Can be expensive in comparison to other project management tools like Trello and Monday.com
- Offers so many tools that it can appear a bit chaotic
- Developer Wrike
- Client OS Web
- Deployment Cloud Hosted
What Is Wrike?
This project management software helps teams plan, manage, and track their projects from start to finish. Additional functionalities include over 400 integrations, multiple view types, including Gantt charts and Kanban boards, and timelines and time-tracking tools.
| Pros | Cons |
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Our Ratings
| Usability - 8 | Since Wrike has four main building blocks (i.e. spaces, folders, projects, and tasks), the software can be a bit overwhelming to navigate for new users; dashboard allows users to create new projects, view timelines and priorities, set due dates, and customize their fields; seamless drag-and-drop functionality on cards and tables for easy task updating; allows multiple users to be assigned to one task; offers pre-built widgets to organize workspaces better; mobile app allows offline access for users on-the-go. |
| Support - 7 | Does not provide a customer support number; can only contact support through an email form; offers training videos, an online help center with community posts and interactive videos; users can enroll in e-learning training. |
| Scalability - 10 | Allows for easy upgrades from plan to plan; provides over 400 integrations with various apps, such as Google Drive, Miro, Jotform, and Slack; allows mobile access on iOS and Android. |
| Security - 7 | Two-factor authentication and admin features only available for Enterprise and Pinnacle status users; website is encrypted and meets information privacy standards; users can export data in common formats like Excel, CSV, and PDF. |
| Value - 8.5 | Offers a free 14-day trial and a free version for individuals and small teams; Team plan starts at $9.80 user/month; prices increase with the number of users per team; less expensive than competitors like Asana, but slightly more expensive than Monday.com and Trello. |
| Performance - 9 | Responds quickly to functions like adding new dashboards and widgets; takes a few seconds to add files and photos to a task board. |
| Key Features - 9 | Integrates with over 400 apps, including Microsoft, Adobe, Slack, and Salesforce; provides multiple views such as Kanban boards, Gantt charts, table, and calendar views; built-in widget library allows users to customize their dashboards; visual interface features timelines, task dependencies, due dates, descriptions, file sharing, and subtasks; reports and individual tasks can be exported into a PDF format; includes time-tracking features; can create an email notification schedule to ensure users don’t miss a task or update. |
Who Is Wrike For?
Wrike is a good project management platform for companies of all sizes; however, it’s most popular amongst medium-sized businesses with 50-1,000 employees. This project management tool is popular for teams, companies, and enterprises looking to streamline their workflows and enhance team collaboration. The top industries that use Wrike include IT and services, marketing and advertising, and computer software companies. It also appeals to financial services, higher education, healthcare, non-profit, and retail industries.
How to Set Up Your Workspace in Wrike
Before you begin adding projects and tasks in Wrike, you first need to create a workspace, which is a pretty quick and easy process:
- Spaces can be set up by Team, Client, or Region. To create a space, click the green (+) icon at the top of the workspace and select ‘space.’
- Give your space a name, and then add your team members by typing in their email addresses.
- Click the ‘create’ to make your new workspace.
Users who are sent the invite will receive a notification to be added to the workspace. Workspaces are customizable; users can choose how they want to view their workspace, and what tools they want to include.
How to Create a New Project in Wrike
Once you log into your account and are on the main screen with your inbox showcasing new notifications, you’ll want to create a new project.
- To create a project, go to the left panel next to your inbox notifications and click ‘create a project or folder’.
- Once you click, you can name your project, choose your default view, and add start and finish dates, and who you’d like to share the project with.
- Click ‘create’. Then, you’ll be able to see your project and can add custom fields such as progress, files, and time spent.
What Features Are Missing?
- Dedicated communication features: Although Wrike allows commenting on projects, it lacks communication tools such as video conferencing, screen sharing, and chat features, which remote teams may need for effective communication.
- Note-taking tools: Team members who want to jot down a note as they move between tasks quickly will need to integrate with third-party software like Microsoft OneNote or Evernote. Wrike does not currently have built-in note-taking capabilities, so users have to write their thoughts manually, or integrate with another software.
Wrike Pricing Plans
A forever-free plan is available for individuals and start-up companies offering general project and task management. For most companies, pricing starts at around $9.80 user/month, with the most popular choice at $24.80 user/month.
Wrike operates on a monthly subscription model, where the fee is based on the number of users. Teams can utilize Wrike’s 14-day free trial to find the right plan for them before committing to a subscription.
| Plan | Pricing | Features |
| Free | $0 | Free Plan Features include:
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| Team | $9.80 user/month, 2-25 users | Includes all Free Plan features, plus:
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| Business | $24.80 user/month, 5-200 users | Includes all Team Plan features, plus:
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| Enterprise | 5 to unlimited users, contact Wrike for details | Includes all Business Plan features, plus:
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| Pinnacle | 5 to unlimited users, contact Wrike for details | Includes all Enterprise Plan features, plus:
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Who uses Wrike?
Wrike appeals to various industries, such as software development, marketing, IT, non-profit, retail, and higher education. The online tool is popular for medium-sized organizations with a total revenue of less than $50 million, but it is also suitable for small companies and large enterprises.
Is Wrike free?
Yes, Wrike offers a free plan for individuals and start-up teams though its features are limited compared to those of paid plans. This free option provides basic task management and collaboration features for users with minimal project management needs.
Is Wrike similar to Asana?
Both Wrike and Asana are online tools for project management; however, each has specific use cases geared toward a certain audience. Wrike is best suited for medium and large businesses that require advanced reporting, industry-specific integrations, and extensive customization. Whereas, Asana is better suited for smaller in-office, hybrid, and remote teams that are managing multiple complex projects with various subtasks.
Alternatives
Summary
After testing the system, we recommend Wrike as an organized and effective project management solution for small to large organizations, but specifically geared toward mid-sized companies. The platform allows users to keep numerous tasks and projects organized into different folders and dashboards, making it easy for them to navigate and track the progress of a project. It also offers advanced reporting and time-tracking features which can be vital for accurate planning and monitoring progress. Although there is a learning curve when starting out, users can utilize tutorials and discussions available to navigate the software better.
In our assessment, we believe Wrike is a suitable fit for mid-sized companies looking for a way to organize their numerous projects and teams in one platform. Its pre-built project and dashboard templates, various integrations, and a built-in widget library make it an asset for streamlining workflows.
User Reviews of Wrike
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With everything contained in Wrike, we were able to leverage Wrike’s functionality to increase the quality of our assets across the board, make sure they were consistent, and also see where we were being efficient.
Wrike takes things to another level. Keeping track of every detail and every task to ensure all elements are in place on launch day was a challenge; Wrike enables us to do it more accurately, thereby decreasing our costs.
With Wrike, I am able to track and monitor all of my projects in one place. If asked about one of my projects, I can instantly go into Wrike and give them an update within 30 seconds.
Before Wrike, everyone was in their own world and weren’t communicating. With Wrike, we have bene able to increase consistency and efficiency across the board. Wrike really helps teams focus on higher-priority tasks and communicate with relevant team members. Our team is now more self-sufficient in finding project information on their own, saving tons of time.
