A free commercial, residential, and student housing rental property management software with no setup fees or contracts.

Product Overview

Innago is a free property and tenant management software for small to mid-sized landlords. The entire rental process is managed in one single place. It offers features such as online rent collection, tenant screening, digital lease signing, and maintenance request management. From screening tenants, to signing leases, to collecting rent, Innago makes managing tenants and rentals incredibly easy.

While Innago is free for landlords, there are some charges for tenants using the software. Tenant screening like criminal, credit, and eviction history can cost between $30 and $35. There are also charges for online rental payments, though landlords can incur the fees for ACH payments if they choose.

Pros

  • Free for landlords
  • Easy to access tenant contact information through the app
  • Sends automatic rent reminders to tenants

Cons

  • Charges for tenants (online payments, credit checks, etc)
  • New features may cause temporary bugs

Target Market

Landlords and property managers seeking a free property management solution with customizable lease terms and efficient online rent collection. The smallest landlords who use Innago have just a single unit while the largest landlords have over 700.

About Innago

Video Overview

Primary Features

  • Custom applications
  • Tenant screening services
  • Online lease signing and document storage
  • Online (and offline) rental collection
  • Maintenance ticketing and management
  • Tenant communication

Pricing

Access to software and all features is entirely free. Landlords pay when their tenant pays online (by eCheck or Credit Card). Fees include:

  • Tenant screening, such as criminal, credit, and eviction history ($30-$35)
  • ACH payments ($2)
  • Credit or debit card payments (2.99%)
Starting Price
Free
Price Range Learn More
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Product Overview

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User Reviews of Innago

★★★★★
★★★★★
Submitted on June 18th, 2024 by Jakob Ekum

It’s been positive and provides all my needs as a small landlord.

The Good…

I like the ability to collect rent, create and sign leases online, and get maintenance requests.

The Bad…

I wish I could send out addendums with the lease

★★★★★
★★★★★
Submitted on June 18th, 2024 by Victoria Kaiser

A great platform to communicate with my tenants, receive payments, and remind me of lease renewals.

The Good…

I needed a program that would help me organize communication between myself and tenants. This program exceeded my expectations. I was able to set up my homes, set up my lease with digital signatures, receive ACH payments, and communicate effectively with my tenants. Plus, INNAGO is FREE!

The Bad…

I wasn’t able to add my husband as landlord to sign the lease, but I was able to print it out, have him sign it, and resend to my tenants.

★★★★★
★★★★★
Submitted on June 18th, 2024 by Anonymous

Good experience so far. Both myself and my renters can use it with little instruction.

The Good…

Comprehensive, inexpensive, nice notification features

The Bad…

Navigation needs work. Mobile app isn’t as good as the browser.

★★★★★
★★★★★
Submitted on June 18th, 2024 by Jakob Ekum

My experience has been positive.

The Good…

I like the ability to collect rent, have maintenance requests, list rentals on different sites, mobile app. It’s also easy to get up and running.

The Bad…

I wish you could send out addendums with the lease instead of after the lease is already signed. I also wish the security deposit could be sent by the incoming tenants before the landlord needs to sign.

★★★★★
★★★★★
Submitted on June 11th, 2024 by Brittany Fanning

I could not ask for more — they have provided nothing less than an excellent experience.

The Good…

Free to use and it makes me look professional. I also find their support team to be quick and efficient. I have needed to use them and their responses are incredibly personalized and helpful. I also have had no issues on the tenant side, so it seems very straightforward to them.

The Bad…

I would like them to hold security deposits. As a small-time landlord, I’m not interested in collecting a little bit of interest and would rather not see the money in my account as if I had it to spend. I suggested it to them, and maybe someday it will be implemented. Surely, they would benefit.

★★★★★
★★★★★
Submitted on June 11th, 2024 by Travis C

Superb!

The Good…

I love how integrated everything is. It’s literally one stop shop for all my needs. It’s really user-friendly and my tenants also love it as well.

The Bad…

Nothing really. I haven’t noticed anything I dislike.

★★★★★
★★★★★
Submitted on August 16th, 2023 by Tommy Parker

I enjoy using Innago. The customer support team is super helpful and always prompt in responding. I really enjoy that it makes it simple for me (someone with little technology knowledge) and the fact that it’s free to use for landlords/property owners.

The Good…

Love that it is free and does all that I need it to do.

The Bad…

No cons right now. Maybe if the app was a little better.