Restaurant management system from MarketMan
MarketMan is the leading back-of-house solution that provides restaurateurs complete control over inventory, supply management, and procurement; ultimately empowering restaurateurs to manage more, faster. MarketMan helps restaurants keep costs under control and manage inventory efficiently by automating back of house operations.
The cost of MarketMan starts at $149/month/location. The pricing model is a subscription billed per month depending on how many restaurant locations you have. There is a free trial available. There is no free version available.
We’ve gained control over our inventory, costs, and supplier relationships. Real-time data and a user-friendly interface make decision-making a breeze. While setup and training took effort, the mobile app and cost savings were pleasant surprises. MarketMan’s been a valuable teammate in our restaurant success story.
What I Like:
Inventory in Check: MarketMan keeps our inventory in line, helping us avoid running out of fan favorites and reducing waste.
Cost Control: It’s been a lifesaver for cost control, helping us manage expenses and improve our bottom line.
Effortless Orders: Ordering from suppliers is a breeze, and it saves us time and errors.
Vendor Relations: MarketMan helps us keep good ties with our suppliers and get better deals.
Real-time Insights: Real-time data is gold, especially in our fast-paced business.
User-Friendly: It’s user-friendly for our staff, even those not tech-savvy.
Responsive Support: MarketMan’s support has been helpful when we need it.
Mobile App: Their mobile app is handy for managing things on the move.
Cost Savings: MarketMan’s helped us save on both food waste and expenses.
Easy Setup: Setting up was smoother than expected, and we saw ROI faster.
Challenges We Faced:
Initial Setup: Setting up and data transfer needed some effort. Took a week.
Staff Training: Ensuring everyone’s comfortable with it took 2 weeks.
My client ended up going with MarketMan for their bakery. We purchased the training and did the webinars but after getting out system set up we realized we did not know how to use the system as it was set-up in a way that just does not make sense.
We have a few warehouses of ingredent and finsihed inventory and the system is tracking them like it is only at one location.
When we try to reach out to support they only answer us via email and it is hard to get any real answers. For the amount we are paying we feel unhappy which is the reason for the 2 stars.
Has a lot of promising features and reports.
Not implemented and set up correctly.
Issues with multiple warehouses for inventory tracking.
The software is very comprehensive in the support it provides the teacher/administrator. I am very comfortable with it. However, I would like to see an option to download final reports, not just to be able to email or print them, just incase i may want to save them off line. I would also like the option to be able to write comments in a log for the students to see those comments, not just for the teacher’s access only. overall, I am satisfied with the software.
I like the fact that i can press on button and email all reports to the student concerned and no one else will get it.
Sometimes it freezes, maybe after it has not been used for long periods. I would like to see a notification like ‘your session has timed out’ or something to that effect.