3C Connect Software
A field service management software for HVAC businesses, offering scheduling, dispatch, and QuickBooks integration.
Product Overview
3C Connect is a software tailored for HVAC businesses, offering features like scheduling, dispatch, inventory management, payment processing, and QuickBooks integration. It includes a mobile app for technicians, SMS reminders for customers, a service price book, reporting tools, and solutions for agreement management and sales proposals. It aims to streamline operations and boost customer satisfaction for HVAC companies.Pros
- Manages agreements, service contracts, and equipment
- Mobile app available for field workers
- Offers up to 100 fully customizable reports
- QuickBooks integration
Cons
- Small lag when loading PDF reports
- Has a little bit of a learning curve
- Plans include one user; additional users are charged a $39 fee per month
Target Market
Field service contractors in residential or commercial applications.Not Recommended For
New construction businesses and large commercial contractors.3C Connect is a field service management software designed to help contractors increase revenue and profit through slow times and down markets. It provides documentation of issues with photo uploads, automated vehicle stock replenishment, and technician performance tracking, that can help add value to customer interactions and internal management processes.
Key Features
- Scheduling and Dispatching: Manages technician schedules and dispatches them to job sites, including SMS reminders for customers.
- Automated Alerts: Sends notifications for various events, such as system errors and maintenance needs.
- Predictive Maintenance: Uses data analytics to predict when maintenance is needed, saving companies from unexpected failures.
- Reporting: Offers 100 fully customizable reports to get insights and make data-driven decisions.
- Inventory Replenishment: Streamline the inventory management process with an automated parts replenishment.
- QuickBooks Integration: Connects with QuickBooks to cover companies’ accounting needs.
- Geofencing: Sets virtual boundaries to monitor technician locations and optimize routing.
Pricing
The software offers three plans that can be billed monthly or annually. Companies who choose to be billed yearly can save up to 15% on the system.
Each plan includes 1 user. Additional users per month cost $39. Additional add-ons, such as texting, marketing, and recurring memberships, are also available for an additional price.
- The Starter Plan: Costs $299/month, billed annually. It is ideal for small teams looking to move from manual to digital business management.
- The Professional Plan: Costs $399/month, billed annually. It best suits companies looking to scale their business and increase productivity.
- The Enterprise Plan: Costs $599/month, billed annually. This plan is ideal for large enterprise companies who are looking to increase the value of their business.
Product Overview
Developer Overview
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