Computer-Rx
7 Reviews 1.5/5 ★ ★ ★ ★ ★A pharmacy management software with a POS system, medication therapy management, and prescription processing. Formerly WinRx.
Product Overview
ComputerRx (formerly WinRx) is a pharmacy management software designed to support the complete needs of independent pharmacies. It offers an intuitive workflow and a simplified design, catering to high-volume pharmacies. Key features include fast prescription processing, customizable workflows, and integrated clinical services. The software also provides reporting tools and a seamless point-of-sale system, making it easier for pharmacies to manage their business effectively and grow.Pros
- Fast prescription processing
- Efficient high-volume handling
- PCI Compliant P2PE for secure payment processing
Cons
- Limited customization options
- Users report inconsistent customer support
Target Market
Independent pharmacies seeking comprehensive management solutions to improve efficiency and patient outcomes. It’s ideal for those who handle high prescription volumes and are looking to integrate clinical services seamlessly into their workflow.Not Recommended For
Small pharmacies with limited transaction volumes or those who prefer a system with minimal complexity and a low learning curve.Computer-Rx speeds up prescription processing through its Xpress Fill feature. This functionality can also handle claim adjudication and label printing. Users can configure workflows to speed up prescription processing overall. The platform includes functionalities like inventory management and integrated accounts receivable to manage financial transactions more efficiently.
Additionally, Computer-Rx has a built-in point-of-sale system. This makes it easy to scan IDs and capture digital signatures. This is a PCI-compliant validated P2PE system for more secure payment processing.
Features
- Workflow management
- Adherence monitoring
- Medication therapy management
- Enhanced medication services
- Inventory management
- Inventory tracking
- Ordering
- Receiving
- Reporting
- Claim reconciliation
User Reviews of Computer-Rx
Write a Review
Constant restarts and issues from the beginning
It has been nothing but a disaster. Constant restarts and issues from the beginning. Do not waste your money or time.
Pros
nothing
Cons
everything
- Diversified Telecommunication Services
- 1-10 employees
- Annual revenue $1M-$10M
Computer-Rx Review
Can’t get anyone to answer the phone. They say use online help, but address comes back invalid
Pros
easy to use when works
Cons
service is terrible, not the original computer rx since they were bought out. Awful
- Personal Products
- 1-10 employees
- Annual revenue $0-$1M
6 months is not a long time, it is just a quarter
Declined DOWNHILL
Pros
Used to be one of the best / easy interface and easy to use
Cons
1- Horrible customer service - if your pharmacy is down you better shut down for the day than wait for them and expect to do that on weekly basis (if not daily!)
2- Their management do not even acknowledge there is a problem ever. I spoke with the COO of the company
- Health Care Providers & Services
- 11-50 employees
- Annual revenue $1M-$10M
Computer-Rx Review
Glitches galore and customer support is non-existent
Pros
zero to mention here
Cons
glitches, lack of customer support, they are going to get a pharmacy in deep trouble one day
Worst customer service ever
Worst customer service ever. Take hours before answering the phone and their techs support know very little to nothing. Always have to call back to fix the problem. Take days before call back.
Pros
Nothing. Norhing
Cons
Customers services
Can't get a live human on the phone for days
Can’t get a live human on the phone for days. Ticketing system is broken. These are not the droids you are looking for. Went downhill a few months ago and no idea why. Must have been bought or sold to new owners milking their license renewals. I’d seek alternatives. I will be happy to come back and update this review if their support improves. But it is really bad.
Pros
When it works its fantastic!
Cons
Their support is the worst I have experienced in a very long time.
Working with Computer-Rx has changed the way we do business
Working with Computer-Rx has changed the way we do business by just in our daily aspect of working with workflow. We didn’t do workflow before. Now we have staff that comes in and they know where to go. We might rotate them, but they’re still in workflow. They’re still going to do something organized instead of running around and being in each other’s way.
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