Cova Dispensary POS
17 Reviews 4.5/5 ★ ★ ★ ★ ★A dispensary point-of-sale system used primarily for cannabis, CBD, and hemp products.
Product Overview
Cova is a cannabis dispensary POS software designed to provide dispensaries and retailers with needed compliance. The solution provides point of sale (POS), inventory tracking, touchscreen menus, and digital signage.
Cova markets itself as a reliable dispensary POS option meant to improve the customer and business purchase process, give a modern vibe, and target the right audience.
Pros
- Has multiple pricing plans to fit growing businesses
- Works offline
- Dashboard and reporting tools show real-time data
Cons
- Higher prices in Canada
- Limited third-party integrations
Target Market
Cannabis dispensaries, small boutiques and larger, multi-location enterprises seeking a POS with industry-required compliance.Video Overview
Primary Features
- Quality customer experience: Queue customers to let them sign in and wait for the next sales staff employee to assist them.
- Full cannabis retail compliance: Cova POS provides an age verification scanner to prevent underage sales, purchase limits alerting staff if limits have been exceeded, and hours of operation compliance. This ensures sales only occur during authorized hours. Cova also integrates with state traceability systems.
- Detailed reports: Analyze key business metrics and view suggestions on how to boost the company’s bottom line. Dashboards are also viewable on mobile devices.
- Scalability: The system supports multiple stores, with inventory sync across all locations. It also offers an open API for integrations.
- eCommerce integration: Integrates with eCommerce platforms, marketplaces, and menus for omnichannel support.
- Customer enhancement capabilities: Maintain accurate customer records, locate (and reward) repeat shoppers, provide automated discounting, and deploy targeted marketing.
- Mobile access: Use the dispensary POS features on the road and provide e-receipts.
- Hardware integrations: It integrates with a variety of tablets, barcode scanners, cash drawers, label printers, receipt printers, and scales.
Pricing
- Boutique plan starts at $349/month with 1 POS workstation
- Powerhouse plan starts at $549/month with up to 4 POS workstations
- Enterprise plan requires a custom quote
Product Overview
Developer Overview
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User Reviews of Cova Dispensary POS
Write a Review
Support team are arrogant
Support team are arrogant and that’s not prepare compliance report of retailer
Pros
At first cova was supportive to the retailer but due to unsupportive support team, they have gone to good and then worse.
Cons
There CEO is ot so supportive even there operation manager instead of taking care and listening to the client, they rather they have there ways.
They genuinely wanted to help retailers
Cova wasn’t just selling a product. They genuinely wanted to help retailers who wanted to get into the business, to share best practices and everything that should be considered to be successful.
Pros
Cova's dashboard and reporting allows us to easily look at how much we're selling, average transaction cost, and how much one budtender is selling versus another. We can see it in real-time. By 5:00pm we pretty much know what sales are going to be for the day.
Cons
Not that I can think of
- Diversified Telecommunication Services
- 251-1K employees
- Annual revenue $50M-$100M
Cova has been working with our company to launch our first retail cannabis store
Cova has been working with our company to launch our first Retail Cannabis Store in Innisfail, Alberta. They have gone above and beyond and they are an amazing group of people to work with and to learn from. If you require a Point of Sale provider for your business, I highly recommend checking out COVA Software.
- Diversified Telecommunication Services
- 251-1K employees
- Annual revenue $50M-$100M
Cova Dispensary POS Review
Easy to use POS software and very responsive support. They were a great help in getting us set up on our dispensary’s opening day.
- Diversified Telecommunication Services
- 251-1K employees
- Annual revenue $50M-$100M
Very happy with the product and service
I used Cova for my Retail Cannabis store and am very happy with the product and service. Having a background in inventory control i was looking for a system that allows me the the freedom to personalize my options and reports while being thorough in the tracking and reporting sections. Any issues i have had are supported or handled immediately and effortlessly .
- Diversified Telecommunication Services
- 251-1K employees
- Annual revenue $50M-$100M
Awesome, awesome software! We use it at our store
Awesome, awesome software! We use it at our store and it makes life so easy for the staff and customers as it is a breeze to use. If we do have any issues, the help desk is always there to provide quick, accurate and timely help. Highly recommend it.
Cova Dispensary POS Review
Easy to use. Complaince. Great support team.
Pros
They are always there when you need help. The product is well designed.
Cons
They haven't integrated with my website yet so I have to manually update the info on my website.
The tablet to check patients in hardly works
Ok where does one start… The tablet to check patients in hardly works which causes lines and impatience. There reporting is awful and the system is NOT user friendly. Do not get excited during the demo and there customer service is non existent.
Pros
Nothing !!!
Cons
Everything
Cova was instrumental in helping us modernize
Cova was instrumental in helping us modernize the cannabis retail shopping experience at Eco Cannabis. By employing software features like quick check-in, queueing, and digital technology offerings, we have created a store flow that is unique to the industry, allowing our customers to experience cannabis in a new way and on their terms.
Cova Dispensary POS Review
When we began our search for a cannabis retail software company, we evaluated more than 15 vendors! Our must-have list included: stability, security, and usability. Cova offered all three and more. It was a no brainer to partner with them.
Cova Dispensary POS Review
Launching Cova Software is smooth and effortless! We are not on our third location and the implementation team has been phenomenal during the onboarding process, making it pleasant and straightforward.
Cova Dispensary POS Review
Cova makes it easy for our retail staff to monitor purchase limits and equivalences with each transaction. They do all the hard work for us!
Cova Dispensary POS Review
The customer service at Cova is far superior to our previous POS provider. The response time makes a difference.
Cova Dispensary POS Review
Helpful, nice, courteous, kind and understanding. Those are the words I use to describe Cova and their support team. It’s what sets them apart from the rest.
Cova Dispensary POS Review
Partnering with Cova is one of the best business decisions we’ve made! Their dispensary software is fast and reliable. We love Cova!
Cova Dispensary POS Review
Cova is far superior to any POS system I’ve used. The fact that it tracks our compliance for us is crucial to our business.
Cova Dispensary POS Review
Cova met our provincial requirements and they were easy to work with.
