Epicor BisTrack
1 Review 5/5 ★ ★ ★ ★ ★A lumber and building materials (LBM) business management software with industry-specific inventory and customer relationship management tools.
Product Overview
Epicor BisTrack is a business management solution for building centers, pro dealers and distributors of lumber, building materials, and construction suppliers. This software has many features to help LBM dealers and distributors take better advantage of their time and budget, including inventory optimization, delivery dispatch, financial management, and customer relationship management.
BisTrack software provides a web store API, responsive design, and easy credit card storage for e-commerce strategies. And the mobile applications cover transactions and capture extensive information, while the warehouse management module fits both small and large LBM businesses.
Pros
- Offers industry-specific functionality for LBM companies
- Has customizable analytics and reporting templates
- Integrates with accounting solutions
Cons
- Pricing details require consultation
- Some users have reported occassional freezes
Target Market
Businesses in the lumber and building materials industry, including hardscapes, lumberyards, pro dealers, and wholesale distributors. It is specifically designed to cater to the unique needs and operations of these industries. Great for both mid-sized to large businesses ranging from under 50 to over 500 employees.Video Overview
Features
Journal Planner
- Streamlines financial planning and management by tracking transactions and journal entries, ensuring accurate financial reporting and forecasting.
Inventory Optimization
- Offers real-time inventory tracking and an automated reordering process to reduce stockouts and overstock, and minimize carrying costs.
Delivery Dispatch
- Assists deliveries with route optimization, real-time tracking, and automated delivery scheduling.
Mobility
- Provides mobile access to core functions, allowing sales employees to manage orders, inventory, and customer interactions from anywhere.
Business Intelligence
- Offers analytics and reporting tools to help businesses make decisions. It includes customizable dashboards and reports.
Financial Management
- Includes financial management tools for accounts payable/receivable, general ledger, and cash management.
Pro Dealer Support
- Tailored features to support the needs of pro dealers, including pricing flexibility, contractor account management, and specialized sales tools.
Manufacturing
- Integrates manufacturing processes with sales and inventory, enabling better production planning, cost control, and order fulfillment.
Retail Support
- Provides tools for retail operations including point of sale (POS) integration, customer loyalty programs, and retail inventory management.
Customer Relationship Management (CRM)
- Centralizes customer data, enabling personalized service and targeted marketing campaigns, and keeps track of all customer interactions.
Warehouse Management
- Has dedicated features for automated picking, packing, and shipping capabilities. Improves efficiency in order fulfillment and reduces manual errors.
User Reviews of Epicor BisTrack
Write a Review
The efficiencies we get with it are critical to our business
When we were in need of a new computer system, we looked at several different products as well as continuing with what we had. We wanted a Microsoft centric platform, we wanted an SQL based database we wanted full access and control of the data ourselves, which we were not seeing in a lot of systems.
We do things today with BisTrack that we didn’t anticipate 10 years ago. The efficiencies we get with it are critical to our business and we feel good we have a platform that we can scale up and add on to. BisTrack has to be the best product out there because of both the architecture of the platform it’s on as well as the flexibility of the product and the flexibility of the people who support it.
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