FocalPoint Software
7 Reviews 5/5 ★ ★ ★ ★ ★An on-premise or cloud-based equipment and supply rental management software that offers inventory, mobile app, and maintenance functions.
Product Overview
FocalPoint Rental Software handles all operations for your rental store. The platform is built to grow with your business and works with all types of inventory, including equipment, heavy machinery, homeowner items, tools, construction equipment, party supplies, event rentals, and more. FocalPoint can be deployed on-site or in the cloud and offers eCommerce tools and a mobile app, along with many other features, to support both equipment rentals and sales.
FocalPoint is used by over 1,000 rental stores across the United States and Canada. The FocalPoint team is made up of rental industry veterans and they offer best-in-class customer support.
Pros
- US-based support
- Ongoing software development with security improvements
- Native Android and iOS mobile apps
Cons
- No free trial available
Target Market
Ideal for rental stores with one or more locations providing rentals for homeowner equipment, contractor equipment, tools, party supplies, and event supplies.Not Recommended For
Organizations that don’t do any rental, sales, or service repairs.Video Overview
Key Features
- Dispatch: Set up delivery vehicles, sort and assign deliveries, orders, and pickups, and print lists and reports for drivers. Integrates with Bing Maps and Garmin GPS.
- CRM: Communicate with customers and set up reminders. Send follow-ups on reservations and quotes.
- Accounting Integrations: Integrate with QuickBooks Online and Sage for accounting data sync.
- Inventory: Create purchase orders automatically when stock gets too low. Dashboards let users view rented items and real-time stock. It supports several types of inventories, including homeowner tools, heavy machinery, and construction equipment.
- Reporting: FocalPoint includes over 200 reports on key metrics like ROI, revenue, and utilization.
- Maintenance: Set up alerts for preventative maintenance to stay on schedule. The system automatically opens a work order for the scheduled maintenance inspection.
- QuickRental: A contract processing tool to make contract generation more efficient for the front counter.
- Inspections: Users can create inspection sheets that customers can fill out before and after renting equipment. The sheets feature checklists, photos, an hour meter, and general damage.
- eCommerce: Provides an online storefront that syncs with the in-store POS. Customers can browse real-time inventory, request quotes, book reservations, and make payments online. Also includes a customer portal for invoice and reservation tracking.
- Mobile App: The native iOS and Android app gives staff access to FocalPoint’s core rental operations from the field. Data syncs live with the desktop system, so availability, customer info, and order status stay current across all users.
Add-On Modules
- Automatic reminders
- eQuote
- eSignature
- Android and iOS mobile apps
Hardware Options
FocalPoint offers optional hardware to enhance rental businesses. Options include:
- Barcode scanner
- Fingerprint reader
- Receipt printer
- Cash drawer
- Work order label printer
- Driver’s license scanner
- Signature capture and chip card reader
FocalPoint Pricing
FocalPoint pricing starts at $9,500. Monthly financing options are available through the developer.
Product Overview
Developer Overview
User Reviews of FocalPoint
Write a Review
- Equipment Rental
- 1-10 employees
- Annual revenue $0-$1M
Best Support
FocalPoint is a great program that helps us manage every part of our business, including the front counter, service department, parts, merchandise sales, purchase orders, and much more. One of the best things about FocalPoint is the support team. They are great at helping me with questions on the system and sharing their knowledge of the rental business.
Easy to Learn
I love FocalPoint! It’s so easy to use, and it does everything! When we train new employees, it’s easy to learn and they pick it up fast. I’ve used it at two different companies, and I can’t say enough good things about it. I won’t use anything else.”
- Equipment Rental
Easy to use
FocalPoint is great! It’s so easy to use and handles all my rental, service, and sales needs. The team at FocalPoint have been very helpful with anything I need.
- Heavy Equipment Rental
- 1-10 employees
Best Decision
I’ve been so pleased with it. Choosing FocalPoint was the best decision I could’ve made!
- Equipment Rental and Sales
- 1-10 employees
Excellent Support
We love the software, and we love the support we get.
- Heavy Equipment Rental and Service
- 11-50 employees
- Annual revenue $1M-$10M
Great for Multiple Locations
We’ve got several locations and FocalPoint does such a good job helping us manage everything. I can easily transfer equipment between stores; it does a great job of tracking my inventory. It’s easy for my team to use and they like all the features. It has everything we need.
- Equipment Rental
Fast Software and Great Support
I really like using FocalPoint because it’s fast. I can get my customers taken care of quickly which makes them happy. It’s easy to put together a new contract, and returns are simple. I’ve never really had any problems, but I can always call and talk to someone when I need help.
