LOC Store Management Suite

1 Review 1/5

A retail management system designed to enhance retail operations, including point of sale, warehousing, and corporate and back-office functions.

Product Overview

Store Management Suite is a retail management system designed to streamline point-of-sale, warehouse, corporate, and back-office operations. It delivers over 40 modules with features like bank integration, labor management, mobile POS, and more. LOC SMS handles advanced reporting, inventory control, and promotional and loyalty program capabilities. The system also supports selling items using UPC, vendor, or alternative codes.

Pros

  • Over 40 dedicated modules
  • Strong customer loyalty capabilities
  • Advanced reporting and analytics

Cons

  • Steep learning curve
  • Complex setup process
  • High cost for small businesses

Target Market

Independent supermarkets, grocers, and retailers, ranging from single stores to multi-store chain environments.

Store Management Suite (SMS) is a client-based retail software solution that integrates various aspects of retail management. This suite encompasses essential modules that are typically outsourced by other providers, including bank integration, customer loyalty, labor management, mobile point of sale (POS), pay-at-the-pump, and digital signage.

Key Features

  • Security: Adheres to PCI and VISA security standards, with customizable security levels and options for login, access codes, or fingerprint recognition.
  • Merchandising and Inventory Control: Provides tools for inventory management, purchasing, receiving, and cost of goods management.
  • Advanced Loyalty Programs: Offers tools to manage customer demographics, tiered pricing, and transaction-based promotions.
  • Mobile POS and Inventory Management: Supports mobile devices for inventory management, price changes, and queue busting.
  • Consumer Apps: Includes phone apps to facilitate customer interactions and loyalty programs.
  • Physical and Data Security: Features tools for monitoring transactions live or recorded, integrating with DVR systems for enhanced surveillance.
  • Modular Design: Offers over 40 modules, allowing retailers to choose the necessary features to support their business operations.

Product Overview

Developer Overview

  • Name LOC Software
  • Year Founded 1987
  • Headquarters Laval ,Quebec ,Canada
  • Type Private
  • Est. Size 50-200 employees
  • Est. Revenue $1M-$10M

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User Reviews of Store Management Suite (SMS)

Anonymous
Overall
★★★★★
★★★★★

It is ugly, obtuse, and has poor documentation

June 14th, 2022 • Roles: Purchaser & End User

While it has some useful tools it cannot even do something as simple as average freight into the cost of items being received. It is highly user unfriendly and will fight you at every step of the way.

Pros

There are many ways to sort and present information on the back end and it does keep good records.

Cons

Its search parser leaves a LOT to be desired, it has a terrible PO/Receving/Delivery management suite, it is ugly, obtuse, and has poor documentation.