A retail management and POS software designed to streamline retail operations.
NCR CounterPoint is a retail management system designed to seamlessly integrate business operations and customer interactions. Its mobile POS system enhances customer shopping experiences by allowing businesses to process transactions and check inventory on the go.
The software includes an email marketing platform, inventory management, and integrated order management for handling sales, returns, orders, and layaways.
##Integrations
The system works great as a point of sale. It manages our heavy counter transactions very well and the work flow from the counter to the warehouse is efficent. But when trying to utilize it as a full ERP, we have found it falls short across several areas. The purchasing and accounting modules are not intuitive. We have had to develop many work arounds to pull any type of reporting. I would recommend the system for a business with an accounting software already in place.
Does not interface with Quickbooks as advertised
Nothing
No Educated Support
For power-users and med-large businesses
- Completely customizable functionality and UI - API to develop integrations - Flexible payment options - Huge bank of features and tools - POS Highway offers amazing support, unlike any POS company I've worked with before - Own the software for life, not paying for life
- You need good trainers or you're screwed - You need good setup and onboarding team - Price is higher initially, but justified by ROI of having the system in place - Some functions can be tedious
We’ve had a 10 year old version of Counterpoint which leaves us to perform a lot of manual workaround. The updated version is nice but not worth upgrading to because of its complexity. It has too many features and options that make it less user friendly. It would require a lot of training to learn the program.