A cloud-based POS system native to iOS for restaurants and specialty retail brands with back-office and flexible ordering capabilities.

Product Overview

Revel Systems offers a wide range of POS features, including real-time inventory tracking, comprehensive sales reports, customer relationship management, and employee management tools. Other features include an offline mode and multi-location management. It integrates with third-party solutions, such as with QuickBooks, and provides various payment options and loyalty programs.

Revel Systems is a native iOS product that operates on the iPad for mobility. It is deployed cloud-based.

Pros

  • Hybrid architecture with local network reliability and cloud-based features
  • Strong built-in CRM tools
  • Intuitive employee scheduling system

Cons

  • Exact pricing details not provided by the developer
  • Steep learning curve for new users

Target Market

Mid-sized to larger businesses, especially in the restaurant and retail sectors, that have a slightly larger budget.

Ordering Solutions

Online Ordering

  • Customer convenience
  • Reduced wait times
  • Customizable pickup time
  • Mobile ordering

Delivery

  • Dispatch app
  • Driver assignment
  • Reporting
  • Driver’s app for accepting deliveries

Drive Thru

  • Indoor and outdoor menu board integration
  • Pre-schedule content for drive-thru menus
  • Integrated POS terminal

Revel Smart Order

  • QR code menus
  • Mobile ordering and checkout in-store

Key Features

CRM

  • Customer name
  • Customer address, with billing and shipping address differentiation
  • Customer email
  • Gift card and loyalty program information, including points accrual
  • Personalized call names (for pickup orders)
  • Comprehensive order history
  • Notes section for adding customer details such as allergies or aversions

Employee Scheduling

  • Color-coded time slots
  • Change timesheet rules on the fly
  • Email schedule to employees
  • Toggle between shift, hours, and wage views
  • Copy shifts to other weeks

Revel Advantage

Revel Advantage is a native payment processing tool. It offers:

  • Integration with POS system and other integrated software
  • Credit card processing
  • Payment portal
  • Data and analytics

Back Office

  • Kitchen management
  • Enterprise management
  • Inventory management
  • Hardware
  • Reporting
Price Range Learn More
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Product Overview

Developer Overview

  • Name Revel Systems, Inc.
  • Year Founded 2010
  • Headquarters San Francisco ,California ,USA
  • Type Private
  • Est. Size 500-1k employees
  • Est. Revenue $50M-$100M

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User Reviews of Revel Systems

Jeremiah Voris
Overall
★★★★★
★★★★★

Revel Systems Review

June 17th, 2019 • Roles: Purchaser & End User

An advantage of Revel is that we can change settings on the fly and push those updates to every single location without interrupting our operations.

Maxwell Cohen
Overall
★★★★★
★★★★★

Revel Systems Review

June 17th, 2019 • Roles: Purchaser & End User

It’s very very helpful having access to the backend at any moment and seeing exactly what the restaurants are doing at any moment.