Zuper Software
A field service management software that automates technician dispatching, tracks maintenance schedules, and employs GPS routing for ETA alerts.
Product Overview
Zuper is a field service management software designed to organize work orders, coordinate schedules, and create estimates. Its no-code customization tools let you tailor the system to your unique workflows without programming knowledge. Additionally, its mobile app allows field techs to access job details and invoicing from anywhere, even in offline mode.Pros
- Mobile app functions in offline mode
- No-code customization tools
- Integrates with over 60 apps, including QuickBooks
Cons
- Exact pricing requires consultation call
Target Market
Residential and commercial services in sectors like facilities maintenance, furniture delivery, HVAC, landscaping, cleaning, plumbing, and roofing.Zuper offers a wide range of tools, including a mobile app that allows technicians to capture images, add notes, and generate estimates from the field. You can expand its capabilities further through various integrations with apps like Zendesk, Sage, QuickBooks, and HubSpot.
Key Features
- Field Service Scheduling: Auto-dispatches technicians based on their skills, availability, and location; provides drag-and-drop functionality with a flexible calendar for rescheduling.
- Estimating: Generates job estimates; allows you to convert estimates to jobs with customizable templates and digital approval workflows.
- Invoicing: Auto-creates invoices from approved estimates; integrates with accounting systems like Zoho Books, QuickBooks, and Xero; integrates with payment gateways like Stripe.
- Work Order Management: Tracks maintenance schedules across different locations; logs all work order details and provides customizable checklists to fit your business’s workflows.
- Location Intelligence: Leverages geo-fencing and GPS routing for efficient dispatching and customer notifications; monitors employee location, time, and mileage.
- Dispatching Lets you create custom groups for more efficient technician routing; supports real-time job notifications; provides a clear picture of route plans.
Pricing
Zuper starts at 35/user/month, though you’ll need to contact their sales team for an exact quote. It offers three plans:
- Starter: Includes scheduling and dispatching, work order management, location intelligence, and more capabilities.
- Growth: Supports route optimization and asset management.
- Enterprise: Includes approval workflows, contractor work order management, and integrations with enterprise systems like NetSuite. Zuper offers a free trial. There is no free plan available.
Product Overview
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