Time and expense tracking and billing for professional services.
Small businesses with 1 to 50 employees
Sage Timeslips helps make our customers more profitable and efficient by providing flexible, full-featured, powerful time and expense management and billing for professional services businesses. While it is a good fit for small businesses, Sage Timeslips can scale to accommodate larger organizations as well. Sage Timeslips has features, such as automatic time capture and multiple billing arrangements that make accurate, efficient time tracking and timely client billing easier than ever before. Plus, Sage Timeslips integrates with over 20 accounting packages, including QuickBooks, so your data stays in sync.
Sage Timeslips customers can add an unlimited number of Sage Timeslips eCenter licenses, available as a monthly subscription. This gives customers the ability to get time and expense tracking capabilities from anywhere with an Internet connection, including tablets, laptops, Macs or smart phones. This is perfect for customers with a mobile or virtual workforce or with a need to add seasonal employees. Just add or adjust the licenses you need.
Spend more time on your clients and less time managing administrative tasks.
Sage Timeslips makes it easier than ever to track and manage time and expense information, so more time is spent generating revenue instead of generating reports.
Getting started is made simple with the Sage Timeslips Setup Wizard. New users are guided through a series of steps and can begin working in Sage Timeslips in minutes. Should there be any questions, the first 30 days of support are included. Customers can sign up for a choice of ongoing support plans to ensure they have the access they need to support resources at the level they desire.
Sage Timeslips has features designed to make you more efficient, including Automatic Time Capture, which makes accurate time capture effortless, and Timeslips Accounting Link (TAL), a two-way link between Sage Timeslips and 20 accounting software packages to keep you synched. Sage Timeslips also has a range of customizable settings, including custom data fields, and multiple billing arrangements so that you work the way that works best for your business.
Sage Timeslips makes it simple to capture all of your organization’s billable time, whether your team is in the office or out in the field. Sage Timeslips makes entering time and expenses efficient in these 4 ways:
Sage Timeslips enables quick and easy entry of bill payments and management of the billing process. You get the flexibility of printing a bill for all clients or a subset of clients, for activities within a date range or for any number of custom criteria. Easily create professional looking bills with drag-and-drop customization or use one of the numerous templates. Bill details can be summarized on a bill cover page in any format you choose.
Sage Timeslips makes managing billing, balances and payments easier in these 7 ways:
Understand and project the performance and financial well-being of your organization with Sage Timeslips reporting. Use some of the more than 100 pre-defined reports to manage staff productivity, adjust rates to ensure profitability and more. Customize a report with drag-and-drop functionality to report on information such as slips, clients, timekeepers, tasks, expenses and transactions. A customizable dashboard gives you access to key business indicators, such as slip totals, budget figures, account balances and more.
A built-in text import utility allows Timeslips by Sage to accept data from other applications or your old billing system. If you can produce data in a delimited text file then Timeslips by Sage will import information like client names, addresses, balances, rates, task lists, and more. Setup time is reduced dramatically when you do not have to reenter your data!
Sage Timeslips eCenter lets you generate time and expense slips over the web so you’re always current on all your important time and billing activities–anytime and anywhere there’s an Internet connection. By linking Sage Timeslips eCenter to a desktop implementation of Sage Timeslips, you provide your remote users with web-based access to post information even as it is happening. And, for your Sage Timeslips eCenter users, you don’t have to install any additional software, so you have the option of using multiple devices–including laptops, tablets, smartphones, Macs and more.
Plus, you can customize your deployment of Sage Timeslips to suit your personal preferences. Enter new clients, tasks, and expenses on the fly. Keep track of billable time in real time with optional slip timers. And whether you need individual time slips to document rapidly changing tasks on a daily basis, or a timesheet template for a particular client’s recurring jobs, you’ll have the confidence of knowing your work is always up to date.
Sage Timeslips eCenter also lets you access client invoices and certain account information, to conduct onsite account reviews or invoice reviews as the client needs to without waiting around for someone back at the office to send anything over.
This add-on is available as a monthly subscription and you can add or adjust the number of eCenter subscriptions you have at any time by contacting your Sage Timeslips sales representative.
Sage Timeslips Electronic Billing can be added on to let you meet your client’s corporate compliance guidelines in a fast and efficient way. The Electronic Bill Delivery tool in Sage Timeslips allows you to specify an e-bill format for each of your clients, print your bills to the e-bill file format, and then send e-bills as required by your clients. With a single tool, you’ll simplify your billing process and satisfy your clients. You can generate these bills in a wide array of formats. If you have multiple corporate clients that need their invoices formatted in different ways, you can select the ones you need and save time generating the correct bills in the correct format.
Billing formats include:
Ratio of reviewers by organization size.
Ratio of reviewers by sector.
|Finance & Insurance|
Sage’s pricing has become offensive and not cost effective. They have intentionally cut off all customer support (which is frequently needed) if you don’t pay the huge (for our multi-user installation) annual upgrade fees. Once you have been using their software, you are stuck between changing to entirely new software or paying huge fees.
Moderately intuitive software which our attorneys use to enter their time and cost entries for legal billing and which we use to run bills and track payments.
Time and cost entry utilizes a simple entry window; can easily run reports to show total hours billed in a period for one or more attorneys; can easily see client bills and payments.
While billing templates have many customizable options, they are often hard to use. Most importantly, Sage’s pricing model has become truly offensive and not cost effective. They have intentionally cut off all customer support (which is frequently needed) if you don’t pay the huge (for our multi-user installation) annual upgrade fees. Once you have been using their software, you are stuck between changing to entirely new software or paying huge fees.
Sage Timeslips allows us to keep track of billable hours for our attorneys and paralegals. It gives us a way to email invoices to our clients and our clients can use the same invoice to pay their bills.
I can invoice my clients through email and my clients can pay their invoice through the same email.
CUSTOMER SUPPORT - Sage makes you pay for technical support in advance. We paid for three technical calls for the year and when that is used up, forget about getting any help. If you call for support but you’ve used your three calls, they want to forward you to their Sales Dept to purchase more support. It’s very frustrating. This happened today. All I wanted to do was move Timeslips from one computer to another but they don’t want to help unless I “upgrade” my support help. So I’m looking for another billing service. That is how I stumbled on this review site.
I used Sage Timeslips for two decades and I just got tired of their service department. Being on hold for two hours while you wait in line is unacceptable, or they call you back, and of course, I am back to work and can’t take their call. They just don’t have the customer service they used to have. I think they have just gotten too big to care about the solo practitioner.
Service department does not care. Not all of the techs - but most of them.
We’ve struggled with TimeSlips for a few years now and we’re done. We’ll definitely be going a different direction. The final straw was when we purchased a new computer but our activation codes would not work, so they charged us almost $300 to get the same activation codes that we had already paid for.
It’s not intuitive and difficult to get it to do what needs to be done. Their formatting for their invoices and forms is terrible. Sales and support are both terrible.
I just upgraded to 2015 and I don’t like some of the changes. I don’t like that the in reference to is not on the first page with initial client information. I think that abbreviations should work in whatever screen you are in. I have several other issues, but those are my main complaints. I don’t like that the upgrade wiped out my G/L transfer accounts.
I like that I can change the color scheme. I like that I can take out features that I don’t normally use to create less keystrokes.
Abbreviations should be functional on all screens.
We have used Timeslips since 1999. The 2014 version is a major set backwards. It now takes at least 5 times longer to fill out a time record because of some change made in the autofill function. We used to type a few characters and the software would autofill properly. Now it does not. In addition, it no longer saves for future use the place designates to save a file. Instead, this must be selected each time. In short, the 2014 version of Timeslips has made us less efficient.
Nothing at this point. See comment above regarding the inefficiencies that have been built into the 2014 version.
The changes to the autofill properties addressed above. This is a major problem with the 2014 version. I am sorry that we “upgraded.” It was really a downgrade.
This product works well for our small business and gives us the extra features for time tracking that meet our clients’ specific needs. The support team has been helpful when we’ve had challenges and the addition of some of the new features over the last year or two have made this a more competitive product. It is pretty feature-rich in general and we don’t use everything, but we feel we’re getting a good value.
I like the reporting, especially the profitability reporting. It is easy to see who is hitting their goals and how our business is performing overall. The Automatic Time Capture feature was a nice addition over the last year or so. I also like that this is integrated with my QuickBooks software without having to pay extra. We have been able to add eCenter licenses when we needed to provide a way for team members working outside of the office to enter time and expenses.
It would be nice to have a truly cloud-based version of the software. eCenter works for remote time/expense entry but it’s just a web portal. The user interface could use some updating too.