The RVS Utility Billing System is a collection of programs and tools designed to aid the bookkeepers, operators, managers and auditors of small municipalities and utilities. Over 2000 small cities and water utility companies across the nation rely on RVS for the best in utility management software.
Unlike other utility billing programs that are available, RVS Utility Billing Software was designed and written by someone with hands-on experience in the utility industry.
With over 20 years experience serving the utility industry, RVS has created a system to maximize the efficiency of your operation. In addition to the primary focus, the RVS Utility Billing System, there is also have other tools available that work with the RVS Utility Billing System to make your job even easier. Offered are pre-printed or standard billing forms, handheld readers, point-of-sale systems, and more.
Customer support and reporting is terrible
Can’t get phone calls returned. When you call with a question, problem, or concern the person you need to talk to is never there or they don’t have time to talk with you. When your system is down in your town you need to have a decent response time.
You need better training in customer service.
As a town we need to be able to have a go to or contact person.