eWorkOrders is a top solution for streamlining maintenance operations across all sorts of industries. This robust software provides easy, straightforward ways for all employees at a business to make work order requests and allows users from the maintenance department to assign and complete those tasks.
eWorkOrders can quickly price out smaller maintenance operations which only have a few technicians.
eWorkOrders is a state-of-the-art computerized maintenance management system (CMMS) and enterprise asset management (EAM) software that lets you easily manage and report on daily operations and plan for future requirements. eWorkOrders supports the needs of any size business, throughout any industry that is in need of equipment maintenance management or asset management. The combination of low monthly cost, ease of use, the simple user-friendly interface, and the ability to provide an extensive set of features makes eWorkOrders a top choice for any business.
As a cloud-based solution, there is no software to install, no hardware to purchase, and you can access eWorkOrders anytime, anywhere.
eWorkOrders is meant for companies of all sizes, though they recommend at least 10 users. Fortunately, the software allows anyone at the company to submit work orders without adding to the total paid users.
This software is ideal for a variety of industries, such as manufacturers, local municipalities, and more.
|Usability - 10||Has a customizable dashboard with responsive interface; lets users easily view, assign, and edit work orders along with assets; assigns status, priority, and due dates.|
|Support - 9.6||Includes technical support by phone or email in all subscriptions; videos provide additional details on how different features work.|
|Features - 9.6||Two work order features so users can complete WO requests and other employees can make maintenance requests; unlimited Requestors can upload photos and notes when detailing WOs; the mobile app offers the same features as the browser option so maintenance teams can complete WOs remotely.|
|Security - 9.8||Data can be imported or exported with relative ease; the developer is partnered with SecurityScorecard to ensure network and endpoint security.|
|Value - 9.6||Graded scale pricing depends on total number of users and organization size; implementation is a mostly flat fee of $1250; companies can remove modules they don't need to save on costs.|
|Performance - 9.5||Functionality was fast and responsive; it was easy to update work orders; no slowness or performance issues.|
|Scalability - 9.5||Charges per user, although graded pricing means more users are less expensive on an individual basis; ideal for companies with at least 10 users.|
eWorkOrders has two separate sides: the actual asset management software and the maintenance request form. Access to the first is limited to users with individual usernames and passwords. The latter is accessible via link. Any employee at the company can be given this specific link to request maintenance on any asset without adding to the total user count.
This separate link is great for ensuring maintenance issues get reported in a timely manner. EMployees don’t have to physically find maintenance workers to make a request. They can just go to the link, fill out the customizable form, and the official work order will be automatically generated.
Once the work order is made, it will either be up for grabs or assigned to a maintenance worker based on the task. For example, if the WO involves an electrical issue, the alert will only go to electrical workers. Or it might notify the technicians assigned to the same location as the asset.
The preventive maintenance (PM) module lets users schedule future maintenance based either on time intervals or meter readings. This makes it easier to arrange advanced maintenance based on the needs of the asset. For example, the meter readings can ensure oil changes are done on fleet vehicles based on mileage and actual usage rather than how much time has passed since the last change.
One of the more unique features offered by eWorkOrders is the GIS used to map the real-world locations of assets. This feature is particularly useful for organizations with multiple facilities or assets spread over a large physical space, such as an airport. Technicians can use the maps to find exactly where an asset is located, allowing them to complete their work orders faster.
Using this software might have been easier with:
|Monthly Subscription||Per user||Potential modules include:
|Implementation||$1,250||Covers implementation, 3 training sessions, and data import|
eWorkOrder’s pricing model is based on a graded scale, so it’s hard to estimate how much the subscription will be without knowing details like how many users there are or what features are needed. However, the individual user cost goes down the more users a business has.
Here are some frequently asked questions about eWorkOrders:
eWorkOrders does not have a free trial available. Request a free demo to see how the software can work for your maintenance operations. Pricing is based on the total number of users.
eWorkOrders is cloud-based and accessible from any device. The mobile app is compatible with Android and Apple devices.
Based on our experience, we recommend eWorkOrders software to any business looking for a way to better manage asset maintenance. In particular, companies with a lot of assets spread across different locations, whether those are separate facilities, floors, or rooms, can use the location features of this software to keep track of where assets are and what state they are in.
Pricing can mean this software isn’t suitable for smaller businesses with only a few users. However, the graded scale pricing means the software gets more affordable with more users, making this a great option for expanding businesses.
eWorkOrders is a user-friendly software solution that helps businesses efficiently manage work orders. It offers features like centralized tracking, scheduling, and preventive maintenance, resulting in improved productivity and cost savings.
Top-Notch Security, Simplicity, and Affordability: Unbeatable Technical Support Included.
eWorkOwners has been a game-changer for me! I wish I had discovered it earlier. This incredible platform, eWorkOrders, has not only saved me a substantial amount of money but has also transformed the way I manage my work efficiently.
Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless. The inventory and purchase orders are intuitive and a must as well. Being able to track on hand inventory and how it flows is extremely valuable.
We Choose eWorkOrders due to its superior ability to record the purchase and tracking of inventory. Also, the work order information was much more detailed and easy to use than anything out on the market. The tech support is amazing as well! They ALWAYS respond to any issue or suggestion that we have in a timely and professional manner.
The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records. We now can historically track all parts used and time spent on assets. We also have detailed records of the company assets as well.
The inventory portion allows us to order and track inventory as well as accurately cost what we use and check vendor pricing.
WorkOrders is Super Easy to Learn and Use!
It is very easy to setup as well. They provide excellent customer service. When I have a question or concern they respond within hours not days. That’s huge for me.
They always care about what we the customer wants. I could not ask for better support. The product is super.
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the management of service requests, work orders and communications between my team of 7 maintenance technicians and the restaurant GMs. Before the implementation of eWorkOrders, we were keeping individual lists at the various stores on repairs and requests. Having to manage all of the maintenance for all of these facilities, equipment, coolers, etc., left me and my team with some very long lists to manage. Although we thought that the process was working fine, we knew that there had to be a more efficient way to manage our facilities. After meeting with Norm, my account representative, he understood my challenges and did a demo of eWorkOrders CMMS software that showed me the capabilities and how eWorkOrders could improve my existing processes. We decided to implement eWorkOrders throughout our restaurants. That was the best move I have ever made! The store GMs all love knowing that all of their requests they entered into the eWorkOrders system are being tracked and will be completed in a very timely manner, including the ordering of parts, etc. With the robust standard set of reports, we can now track activities at the individual and store level and analyze the data for improvements. Being able to put in a service request and manage work orders from a mobile device is just awesome! I wish I had eWorkOrders years ago. Thank you, Norm for your help and professionalism in getting us up and running with eWorkOrders. Norm is always available when I have questions or issues to improve what I’m doing since I’m not the most proficient person when it comes to computer stuff. The good news is you don’t have to be. Hope I’m not sounding like a salesman because I’m not, I’m just a very satisfied Customer.
For eWorkOrders, I’ll share what I did. I had to self-train myself as I started in the B&G department after the managers/previous person was trained. I found the training videos and Gerry at the support desk/phone call away, to be VERY helpful in helping me navigate through the system. The videos allowed me to “search by name” and anyway I inputted the subject under “search”, it directed me to a video that helped. Gerry was GREAT, very patient and knowledgeable both via the phone and emails, so their support is excellent.
I found the training videos and Gerry at the support desk/phone call away, to be VERY helpful in helping me navigate through the system. The videos allowed me to “search by name” and anyway I inputted the subject under “search”, it directed me to a video that helped. Gerry was GREAT, very patient and knowledgeable both via the phone and emails, so their support is excellent.
At Mount St. Joe, we only use the asset / preventative maintenance side of the program, but it is easy to input from inside eWorkOrders as well as upload from an excel spreadsheet. We have over 10 buildings/properties to maintain, so it is very simple to set up each building & assets associated with that building. It allowed me to capture as little or as much data on an asset (boiler for example), attach manuals, set up a schedule to automatically send a reminder to do the PM, close the PM once the work was completed along with comments. It allows YOU or maybe a plant manager to see what has been captured. Long-term plans are to have our maintenance crew use hand held device (IPAD) to access the system remotely. As of now, I print whatever PM is generated and handoff to the appropriate crew member. You can generate reports to track orders, assets, buildings, etc.
It’s very easy to use to set up your team members for assigning a task and tracking, as well as communicating via email to anyone who needs to be in the know.
The initial setup may take you a little time depending on how much data you have electronically already. We have over 1000 assets listed. The previous admin had uploaded all of them, and my job was to backfill missing data/ set up the schedule. Due to budget constraints, we are not at full staff and a real technician inputting some of the data would have been nice (that’s our problem, not eWorkOrders!). I found the system easy to use, with multiple functions that haven’t even been used yet, but great support to get you what you need.
You guys are fantastic and everyone should know.
Managing the facilities for the US Senate Sergeant at Arms across a large complex requires a lot of time and organization. Above all, it has to be affordable, increase efficiency, reduce costs and be completely secure. Implementing eWorkOrders streamlined processes, improved inspections, provided us with daily reports on how our operations were performing. Overall we are extremely satisfied with eWorkOrders and I would highly recommend them to anyone looking for a web-based CMMS.
It make it easy for employees to reach us to request maintenance and is great for our needs for managing assets, PMs and our stockroom inventory.
The ability to keep track of multiple essential functions (purchasing / inventory / workorder assignment / maintenance records / reporting / asset information / preventative maintenance compliance) in one place. The product support and service are second to none. Very responsive to the customer’s needs.
eWorkOrders is powerful, customizable, and more effective than other CMMS systems I have seen
The team at eWorkOrders is like family. So often in the IT professional when technical or sales support is needed, there are requirements to submit the issue through a portal, and hopefully, in a few days, you get actual results. With eWorkOrders it is often just a phone call or email away with proactive solutions.
Excellent CMMS system
An extremely mobile system with email notifications and automatic triggers for follow up work orders on failed PM’s.
The user-friendly interface and adaptability. Best customer service in the industry.
They continually have 5 Stars from multiple websites for years. We implemented it and it is awesome! Implementation was only a day after I was ready. All of my users, some non technical, found it very easy to use. No software to buy, no hardware to buy, customer support is the best. eWorkOrders is affordable and very flexible and will grow with my company. Love it! No wonder they always get 5 Stars!