Cleo Integration Cloud
16 Reviews 4.5/5 ★ ★ ★ ★ ★A cloud-based software that helps companies manage their data exchanges with other businesses using EDI and API integrations.
Product Overview
Cleo Integration Cloud is a cloud-based platform designed to help companies manage their data exchanges with other businesses. This helps with faster trading partner onboarding and error resolution. Cleo Integration Cloud supports EDI, non-EDI, and API integrations. The platform offers a choice between self-service, managed services, or a blended approach.
The platform enhances transparency in business transactions within networks, aiding in the onboarding process and unlocking new revenue opportunities. Cleo Integration Cloud can be deployed in the cloud or on-premises.
Pros
- Easy integration setup
- Responsive customer support
- Offers multi-location and multi-device access
Cons
- Complex cluster architecture
- Limited reporting capabilities
- Challenging for new EDI users
Video Overview
Cleo Integration Cloud Key Features
Cleo Integration Cloud offers several key features:
- Data Transformations: Includes tools and functions for converting data from the source system into the destination system’s format.
- Integrations: Integrate Cleo into any WMS, TMS, ERP, eCommerce marketplace, or back-office system using APIs, connectors, or pre-built integrations.
- Test to Production: Test and deploy new integration versions or updates according to a scheduled timeline.
- Customization: Customizable to align with specific business requirements.
- Compliance: Supports compliance with various regulatory standards, including PII, GDPR, HIPPA, PCI, and others.
- Eliminate SLA Violations: Enable notifications for disruptions in the B2B supply chain, identify the root cause, and fix issues before an SLA violation occurs.
Who Uses Cleo Integration Cloud?
The following groups utilize Cleo Integration Cloud:
- Primary users come from the logistics, manufacturing, and retail/wholesale sectors.
- It caters to mid-market to enterprise-level companies.
- The platform is commonly adopted by EDI administrators, IT directors, and CTOs.
Pricing
Cleo’s pricing model is tiered and depends on factors such as the number of trading partners, application connectors, integration requirements, cloud or on-premises deployment, and transaction volume.
Product Overview
Developer Overview
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User Reviews of Cleo Integration Cloud
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Great Data Manager in a safe cloud environment
Great Data Manager in a safe cloud environment, with a competitive price and backed by a great support team.
Pros
A great platform that is perfectly integrated with the rest of the company's products. Cleo has Multi-location and multi-device access and the solution itself becomes in charge of all or technical maintenance and updates my automating it.
Cons
The only thing that can be said about Cleo in a negative way is that the price is a bit high for SMEs to use.
- Industrial Conglomerates
- 10K-50K employees
- Annual revenue $1B-$10B
The translation rules and the onboarding process can be streamlined
We are not using Cleo Integration cloud currently but from what I gather, this looks like a promising tool to keep all our resources in one place.
Pros
We are new to this software but what I particularly like about this software is that the translation rules, the onboarding process can be streamlined. Also not to forget, this will help users be independent while running reports for their analysis.
Cons
Honestly, we are still very new to it so we are in the process of discovering as we delve deeper.
Cleo Integration Cloud Review
It’s the future of file transfer technology that other companies will find plenty of opportunities to streamline their workflows
Pros
It's simple to use and affordable
Cons
the graphics cause slower loading
- Specialty Retail
- 51-250 employees
- Annual revenue $10M-$50M
Cleo has been a great partner for our business
Cleo has been a great partner for our business, excellent support and incredible functionality, the team is very engaged and willing to work with us on anything we are trying to accomplish.
Pros
Very capable software, yet simple and reliable. Easy to setup and configure with a little knowledge.
Cons
The ability to retain "Date Created" for files is missing, this required that we move one of our crucial processes away from Cleo.
- Road & Rail
- 51-250 employees
- Annual revenue $10M-$50M
Flexibility! There are a number of ways to leverage the software
Cleo Integration Cloud has provided a reliable platform to easily communicate with our trading partners.
Pros
Flexibility! There are a number of ways to leverage the software to integrate and transform a variety of formats.
Cons
With flexibility brings complexity. Clarify has a bit of a learning curve; However, once comfortable with the platform, you're truly able to reap the benefits.
- Food & Staples Retailing
- 1K-5K employees
- Annual revenue $500M-$1B
The Cleo suite of products are excellent translators
The Cleo suite of products are excellent translators from any to any types of transactions. Their platform is very versatile, stable and allows for many types of file conversions. We use the software mainly for EDI translations however we also have an on premise installation that we use for Application to Application (A2A) integrations.
Pros
The dashboard is great to see all versions of our file translations with external vendors. We also utilize the software internally for A2A transactions which is easy to implement without coding experience.
Cons
It would be great if we could somehow utilize the existing Cleo connections from an EDI perspective if they already have another customer with standard EDI/AS2 connections. Would be great to reuse work already done for an existing customer to connect to other translators - SBS Commerce as an example.
- Textiles, Apparel & Luxury Goods
- 51-250 employees
- Annual revenue $10M-$50M
Cleo is very flexible and easy to use
Cleo is very flexible and easy to use. It is a great choice when you have complex and diverse requirements.
Pros
We chose Cleo specifically for the flexibility of the product, but it is also great at how fast we can generate new maps.
Cons
I would love to see further development in reporting and archive.
- Consumer Goods
- 1K-5K employees
- Annual revenue $500M-$1B
The biggest thing I like is how easy and seamless it makes automating processes
Cleo has been a tremendous help in streamlining multiple processes involving B2B communications(AS2, SFTP).
It also supports using system applications such as PowerShell which has allowed us to stay in compliance with our customers and fill in the gaps where our ERP system fell short.
Pros
The biggest thing I like is how easy and seamless it makes automating processes. AS2 certificate management is fantastic and supports email communication on document success or failure. We have been able to easily implement business processes around CLEO. We first started using it just for EDI communication but have since used it for PGP encryption with financial institutions and document process flow between global subsidiaries within the company.
Cons
The one real gripe I have is the documentation isn't as comprehensive I as would like. Such as lack of examples when going over functions.
In the rare case we have anything happen, there support is top notch
We use Cleo for our EDI processing. They have a very strong translation engine and team behind it. This just scratches the surface of what it can do.
Pros
We have over 700 trading partners that we recieve over 3000 files a month from and never have issues with their software. In the rare case we have anything happen, there support is top notch and quick to respond and address issues.
Cons
My least favorite is their full integration model. You cannot just purchase EDI in the cloud. you need to buy the full integration suite.
- Household Durables
- 51-250 employees
- Annual revenue $10M-$50M
Cleo makes it easy to dive in and get started with document transformation
Cleo makes it easy to dive in and get started with document transformation. They’ve got an outstanding support team and they’ve really been making strides towards simplifying the entire business document flow from MFT to ERP order entry.
Pros
Ease of use and their support for sure. They've been extremely responsive and are knowledgeable. Out of all our software Cleo has been my favorite to work with.
Cons
Some of their rule logic for transformation doesn't allow the level of control I need over granular behavior. This allows the application to be more intuitive, but more canned advanced rules would be nice.
Cleo Integration Cloud Review
It’s easy to use
Pros
It was pleasantly well designed
Cons
It's not as powerful as IBM products, but easier to use
- Insurance
- 1K-5K employees
- Annual revenue $1B-$10B
One product that will help your organization perform end to end Data transformation
One product that will help your organization perform the end to end Data transformation and transmission tasks along with exceptional customer service.
Pros
One product that is able to support all types of transmission protocols and Data transformations regardless of the type of industry. Enhancements are made at the application level and managed by CLEO.
Cons
The Clarify studio UI can be modified based on existing ETL development tools.
- Internet Software & Services
- 251-1K employees
- Annual revenue $100M-$250M
Cleo Integration Cloud Review
decent ESB that performs transformations of EDI effectively
Pros
how well it handles EDI
Cons
the clunky UI and not intuitive
- Insurance
- 251-1K employees
- Annual revenue $100M-$250M
No manual intervention required
I use Cleo software primarily for edi file transfers. The system has proven to be extremely reliable and runs without any needed manual intervention. Once I setup everything there is very little for me to do, just monitor.
Pros
Reliability is always key to me, and it has proven reliable over and over again. No manual intervention required on my part. Configuration is very easy, no major issues or obstacles.
Cons
I don't see a lot of issues with this. I'm happy with the performance so I would encourage Cleo to keep doing what they are doing.
- Food Products
- 10K-50K employees
- Annual revenue $10B+
Cleo allows us to manage nearly all connection types for EDI
Cleo allows us to manage nearly all connection types for EDI transaction on a single platform.
Pros
Cleo architect engineers have helped us design an agile platform setting us up for long term success.
Cons
Dashboards can use improvements, but we are not on the latest release, which work has been done to improve.
- Food & Staples Retailing
- 5K-10K employees
- Annual revenue $1B-$10B
The environment stability
Our CIC environment utilizes on prem Harmony and Clarify… however we are looking into moving both to Cleo Cloud services.
The harmony application has been very stable with 0 down time and handles very large volume with no issue.
Pros
The environement stability
Cons
N/A
