Acumatica Cloud ERP Review: Features, Ratings

The company came into the search with a pretty rigorous criteria matrix. We reviewed several ERP options but in the end Acumatica was the stand out choice. They were the best price wise, had the most efficient support set up, and feature wise they were able to meet all of our needs as a distributor and installer of commercial equipment.

We liked the Acumatica software and they had a few different packages we could go with.

They offered a more affordable “kit and build” manufacturing program which was right in our budget. But that package was just basic Min/Maxing and re-order alerts.

They also offered us their full manufacturing program but that came in almost double what the smaller package offered. So while it was a great system that met our needs, we felt it was too expensive for us.

After looking at over 50 different software programs we ended up going with Acumatica for our manufacturing business. The program offered many different components and we feel it was the overall best fit for out business.

The system was dynamic and was able to cover all aspects of our business well. Their pricing was better than a few of the other systems we looked at as well.

Their implementation team has been great and really helped us get set up.

We really liked the features that Acumatica had to offer us. However, the system was a bit more rigid and the way to change things did not feel flexible.

I would consider this a “pay to play” system as it is relatively affordable on a per module basis, but once you start customizing the system to the way you want it starts to get up there in cost.

Their support team during our demo process was great as far as we could tell.

Technically ok commercially baf

This company is about as anti customer service as it gets. We were sold a bill of goods that ended up not working out for our company. I had already paid about $30,000 and had 6 months left on the contract. They would absolutely not let me back out of the contract. So yay me, I’m still making payments on a software I never used. Any company that does not adapt to its customers, RUN!!! Hard and fast!!! I have done a lot of contracts in different businesses I’m a part of and I will always work with the customer when something comes up. I don’t care what the contract says!!

I am really thankful we have Acumatica in place right now. If we had been still operating from the old platform, we would have had some significant challenges with people working from home and staying connected. Keep up the good work!

Palmer FoodService is a Food Service client running Acumatica. Being in Tennessee, we first got hit with the tornados and while the national distributors were out of business, Palmer picked up the slack. Now with the COVID-19, food distributors like Palmer are a lifeline for their regional markets. We are family run business’s that now have superior technology to the national firms.

Acumatica has been a game changer. It’s made a huge difference in how we do things, how we can access everything we need from anywhere, and allowed our salespeople to work remotely.

Our nonprofit is so complex that the only way we can manage it from a financial point of view is to have a powerful solution, and for us, that is Acumatica.

The ease in which Acumatica works and how it looks and feels compared to Microsoft Dynamics, Sage, and Oracle NetSuite, there’s not a whole lot of comparison. Acumatica leads the pack.

Acumatica is our one-stop shop for everything from accounting to inventory to sales to purchasing and so on. For technology to work well without hacks or workarounds is rare, and Acumatica works really well.

Acumatica is enabling our growth. We are able to bring a new organization onboard, show them our tools, and have them integrated with Acumatica within 30 to 60 days of closing a deal, which is phenomenal.

It’s a flexible and customizable ERP system that we ever use. Our developers in FiduciaSoft never have a problem with Acumatica. The main problem that you may encounter is a poorly described processes.

Not a user friendly system at all. Our company has had it for 2 months and continue to have bugs to work out. Lost sales due to the troubles. Not flexible. Cost a lot more to customize it. Out of the box, the program is not worth the price.

we selected Acumatica because it was the most flexible and robust manufacturing package we demo’d. We chose Cloud9 because they were the most accommodating. Our contacts at Cloud9 were tenacious but never pushy. They scheduled calls and demos around our schedules, even when we made last minute changes. We also wanted a VAR with local offices for implementation and subsequent support. The combination of Acumatica’s functionality combined with Cloud9’s delivery, was a good match for us.

We just purchased the software and are undergoing implementation right now.

I would not recommend it. Compared to a simple program like Quickbooks, it’s nice to have more robust features, but I feel a solution like a Microsoft product is more efficient.

Acumatica has been a great ERP for our growing company. The core features have met most of our needs. For all additional needs our Acumatica partner has been able to easily help us extend and customize.

We just recently purchased Acumatica and will be implementing it later this year. We like that it is distributor focused and a cloud based solution

We are just starting to implement it now. It seems like it has all of the flexibility we need as we are a unique organization. It has a not for profit, charity, insurance company, guarantee company and trust so we needed a lot of flexibility in the way that our transactions were reported.

Acumatica is ERP software that is able to manage all aspects of your business. Designed from the ground up to be truly cloud-based, provides a rich user environment and the speed of client-based solution.

The product is very powerful and does the majority of what you would expect from accounting software. The Project Module canned reports leave much to be desired. Once the product is in place and stabilized, it works really well. Our problems have been with upgrades to the newer version.

Flexible, easy to use, lots of options out of the box