Our Verdict…

We like Acumatica for its open architecture facilitating rapid integrations, multi-entity support for global financial consolidation, and mobile accessibility. Its multi-warehouse inventory management is also beneficial.

However, we don’t recommend it for those who prefer straightforward pricing, as it requires a consultation call. Acumatica has a high learning curve and can be tedious to set up.

7.8
Our Rating
based on our expert editorial analysis
8.3
User Rating
based on 24 user reviews
Best for: Acumatica is best for small companies with 10-50 employees and mid-level businesses with 50-200 employees. It’s a good fit for growing companies, allowing them to license only the required modules.
Pros:
  • Open architecture for rapid integrations
  • Multi-entity support
  • Mobile accessibility
  • Multi-warehouse inventory management
Cons:
  • Must schedule a consult for pricing calls
  • High learning curve
  • Tedious setup
Starting Price
$1,800 /month
Price Range Learn More
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   $     $     $     $     $   
Pricing Details
Most starting fees range at $1,800-$2,900/month
  • Developer Acumatica
  • Client OS iOS, Android, Web
  • Deployment Cloud or On-Premises

What Is Acumatica ERP?

Acumatica is a cloud-based ERP software that offers accounting, distribution management, CRM, manufacturing, and more modules. The platform allows unlimited users, with pricing based only on the resources and modules your company utilizes. Acumatica provides both public and private cloud hosting options as a SaaS solution to help keep company data secure.

Our Ratings

Usability - 6.2 User-friendly and modern interface; data entry forms could be more streamlined; steep learning curve for new users; navigation requires multiple clicks; unintuitive search function; provides real-time, user-configurable dashboards.
Support - 10 Customers and VARS have 24/7 direct access to Acumatica support via call, chat, or email; provides online resource center, community support, and Acumatica Open University for instructor-based and self-paced training.
Scalability - 10 Modular architecture enhances scalability; features more integrations than competitors, including Avalara, Shopify, CADLink, etc.; supports multi-company accounting; includes mobile apps for Android and iOS.
Security - 10 Includes user-based access control for administrative, CRM, finance, and payroll-related roles; Acumatica Report Designer exports to PDF, Excel, Word; supports multi-factor authentication.
Value - 6 Relatively high pricing structure compared to other ERP solutions; customizations require professional support but the platform also offers low-code customizations; allows unlimited users through a consumption-based pricing model.
Performance - 6.2 Great speed and reliability; occasional financial management reporting and analytics lag, likely due to batch processing.
Key Features - 6.3 Customizable dashboards; robust general ledger accounting and inventory management for multiple warehouses; allows unlimited concurrent sessions; may need professional support to edit report layouts.

Who Uses Acumatica Cloud ERP?

We found that Acumatica software is well-suited for mid to large-scale businesses in the construction, distribution, manufacturing, retail-commerce, and service industries. It’s great for growing companies, allowing them to license only the required modules. As businesses scale in size, they can add more to support their operational needs.

What Features Are Missing?

  • Pricing transparency: Because Acumatica does not publish pricing online, manufacturers need to place a consultation call for a quote. Costs vary based on industry, business size, customizations, and technical support.

  • All-inclusive pricing: ERP solutions like Acumatica operate on a modular basis, which can increase the total cost of ownership with the addition of each subsequent module. Because pricing is consumption-based rather than user-based, Acumatica is highly scalable but potentially more expensive.

Acumatica Pricing

Acumatica pricing is not publicly available. Businesses must contact Acumatica’s sales team to obtain a customized quote based on their needs.

Acumatica works with a network of certified VARs specializing in implementing and customizing the system for their clients. VARs can provide valuable guidance and support throughout the implementation process.

Who Uses Acumatica ERP?

Acumatica serves over 10,000 customers, with companies including Abbott, GM, Kentucky Fried Chicken, Mitsubishi Electric, and Traveldoo. Additional corporations using Acumatica are International Pipe & Supply, LLC, ProPharma Distribution, OneMed Health Care, and Key Code Media.

Does Acumatica Integrate With Salesforce?

You can integrate Acumatica ERP with Salesforce through Commercient SYNC. Commercient SYNC is a data integration app for sales, service, and finance teams. It’s designed to integrate ERP data from Acumatica into CRM platforms without manually inputting data.

Alternatives

SAP Business One
SAP Business One Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/user/year
Client OS
Windows
Deployment
Cloud or On-Premises
What We Like
Highly customizable
Improved decision-making capabilities via extensive BI
Multi-currency/multi-language support
What We Don’t Like
Requires phone consult for pricing
Setup usually requires help from a Value Added Reseller (VAR)
No payroll module
NetSuite ERP
NetSuite ERP Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Hundreds of third-party add-ons available
Feature sets for multiple industries
Highly customizable
What We Don’t Like
Must schedule a consult for pricing details
Tedious setup
Difficult to build reports
Aptean Industrial Manufacturing ERP Workwise Edition
Aptean Industrial Manufacturing ERP Workwise Edition Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Deployment
On-Premises
What We Like
Mobile accessibility
Multi-warehouse support
Customizable reporting
What We Don’t Like
Requires consultation for pricing
High learning curve
Fewer integrations than NetSuite

Summary

We recommend Acumatica software for its industry-specific editions, sophisticated inventory and accounting, and robust integrations. The ERP solution offers advantages for mid- to enterprise-level construction, distribution, manufacturing, retail-commerce, and service companies.

However, we found learning the system challenging and time-consuming due to the comprehensive feature set. The total cost of ownership can grow as businesses add modules and customizations, and users must contact Acumatica’s sales team to receive a pricing quote.

Overall, Acumatica is best suited for businesses looking for a flexible and scalable ERP solution specific to their industry. Though it may come at a higher price, its consumption-based pricing model and modular approach allow users to tailor it exactly to their needs.

Acumatica Cloud ERP
★★★★★
★★★★★
(24)
Acumatica is a renowned platform in the ERP world. It offers accounting, distribution management, CRM, manufacturing, and more modules. Acumatica supports unlimited users, with pricing based on the resources and modules your company uses.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$1,800/month
Client OS
iOS, Android, Web
Deployment
Cloud or On-Premises

User Reviews of Acumatica Cloud ERP

★★★★★
★★★★★
Submitted on June 28th, 2023 by Anonymous

The company came into the search with a pretty rigorous criteria matrix. We reviewed several ERP options but in the end Acumatica was the stand out choice. They were the best price wise, had the most efficient support set up, and feature wise they were able to meet all of our needs as a distributor and installer of commercial equipment.

★★★★★
★★★★★
Submitted on June 6th, 2023 by Marvin Poynor

We liked the Acumatica software and they had a few different packages we could go with.

They offered a more affordable “kit and build” manufacturing program which was right in our budget. But that package was just basic Min/Maxing and re-order alerts.

They also offered us their full manufacturing program but that came in almost double what the smaller package offered. So while it was a great system that met our needs, we felt it was too expensive for us.

The Good…

Had different options depending on size of operations

The Bad…

The full system was too expensive for us

★★★★★
★★★★★
Submitted on May 16th, 2023 by Anonymous

After looking at over 50 different software programs we ended up going with Acumatica for our manufacturing business. The program offered many different components and we feel it was the overall best fit for out business.

The system was dynamic and was able to cover all aspects of our business well. Their pricing was better than a few of the other systems we looked at as well.

Their implementation team has been great and really helped us get set up.

The Good…

Dynamic and had many modules to meet our needs

The Bad…

None

★★★★★
★★★★★
Submitted on March 17th, 2023 by Anonymous

We really liked the features that Acumatica had to offer us. However, the system was a bit more rigid and the way to change things did not feel flexible.

I would consider this a “pay to play” system as it is relatively affordable on a per module basis, but once you start customizing the system to the way you want it starts to get up there in cost.

Their support team during our demo process was great as far as we could tell.

The Good…

None

The Bad…

Costs a lot to get it exactly how you need.

★★★★★
★★★★★
Submitted on November 2nd, 2022 by Anonymous

Technically ok commercially baf

The Good…

Acumatica is simple and great help screens. Their training is good but their test silly. Nothing to do with training or knowledge just a few trick questions. They are state of the art.

The Bad…

Their partners are money chasers. Do not care about success just sign off. Although there is a strong customer satisfaction, they are only about billable hours and over sell. Acumatica was not an ERP system until they added manufacturing. It is weak at best. It works but the inventory is the best as is the financial. Acumatica needs to get closer to what the partners are doing but are probably happy since the partners do generate dollars

★★★★★
★★★★★
Submitted on July 8th, 2022 by Anonymous

This company is about as anti customer service as it gets. We were sold a bill of goods that ended up not working out for our company. I had already paid about $30,000 and had 6 months left on the contract. They would absolutely not let me back out of the contract. So yay me, I’m still making payments on a software I never used. Any company that does not adapt to its customers, RUN!!! Hard and fast!!! I have done a lot of contracts in different businesses I’m a part of and I will always work with the customer when something comes up. I don’t care what the contract says!!

The Good…

None

The Bad…

Uuuummm everything

★★★★★
★★★★★
Submitted on January 17th, 2022 by Alex Craster

I am really thankful we have Acumatica in place right now. If we had been still operating from the old platform, we would have had some significant challenges with people working from home and staying connected. Keep up the good work!

★★★★★
★★★★★
Submitted on January 17th, 2022 by Liz Palmer Gibson

Palmer FoodService is a Food Service client running Acumatica. Being in Tennessee, we first got hit with the tornados and while the national distributors were out of business, Palmer picked up the slack. Now with the COVID-19, food distributors like Palmer are a lifeline for their regional markets. We are family run business’s that now have superior technology to the national firms.

★★★★★
★★★★★
Submitted on August 3rd, 2021 by Anonymous

Acumatica has been a game changer. It’s made a huge difference in how we do things, how we can access everything we need from anywhere, and allowed our salespeople to work remotely.

★★★★★
★★★★★
Submitted on August 3rd, 2021 by Anonymous

Our nonprofit is so complex that the only way we can manage it from a financial point of view is to have a powerful solution, and for us, that is Acumatica.

★★★★★
★★★★★
Submitted on August 3rd, 2021 by Anonymous

The ease in which Acumatica works and how it looks and feels compared to Microsoft Dynamics, Sage, and Oracle NetSuite, there’s not a whole lot of comparison. Acumatica leads the pack.

★★★★★
★★★★★
Submitted on August 3rd, 2021 by Anonymous

Acumatica is our one-stop shop for everything from accounting to inventory to sales to purchasing and so on. For technology to work well without hacks or workarounds is rare, and Acumatica works really well.

★★★★★
★★★★★
Submitted on August 3rd, 2021 by Anonymous

Acumatica is enabling our growth. We are able to bring a new organization onboard, show them our tools, and have them integrated with Acumatica within 30 to 60 days of closing a deal, which is phenomenal.

★★★★★
★★★★★
Submitted on April 21st, 2020 by Ihor

It’s a flexible and customizable ERP system that we ever use. Our developers in FiduciaSoft never have a problem with Acumatica. The main problem that you may encounter is a poorly described processes.

The Good…

Good support and the ability to solve a problems in different ways.

The Bad…

UX and UI could be better for end customers.

★★★★★
★★★★★
Submitted on December 11th, 2018 by Anonymous

Not a user friendly system at all. Our company has had it for 2 months and continue to have bugs to work out. Lost sales due to the troubles. Not flexible. Cost a lot more to customize it. Out of the box, the program is not worth the price.

The Good…

So far, I can’t say theres anything that I like, because all of the problems we are having. I’m 2 months behind on all my work, because of missing information that did not upload into the system. I have one deposit that is balanced and released and that is for the 1st of October and here we are in December already

The Bad…

The reports have to be customized on everything. They are very messy. I do not like not being able to edit somethings after released, which has caused messy Ledgers

★★★★★
★★★★★
Submitted on November 9th, 2018 by Anonymous

we selected Acumatica because it was the most flexible and robust manufacturing package we demo’d. We chose Cloud9 because they were the most accommodating. Our contacts at Cloud9 were tenacious but never pushy. They scheduled calls and demos around our schedules, even when we made last minute changes. We also wanted a VAR with local offices for implementation and subsequent support. The combination of Acumatica’s functionality combined with Cloud9’s delivery, was a good match for us.

★★★★★
★★★★★
Submitted on October 2nd, 2017 by Anonymous

We just purchased the software and are undergoing implementation right now.

The Good…

It could handle customer discounting for us and it interfaced and had an add-on for Fusion for our POS needs for our stores. That was very important.

The Bad…

None

★★★★★
★★★★★
Submitted on September 13th, 2017 by Anonymous

I would not recommend it. Compared to a simple program like Quickbooks, it’s nice to have more robust features, but I feel a solution like a Microsoft product is more efficient.

The Good…

It handled accounting very well, that’s about the best thing I can say. It’s also very nice to have the wonderful reports it can produce.

The Bad…

Has a lot of bugs, we had to hire a consultant to install it. It cost way more to install then they (company we bought it from) said it would. We had to hire a separate company from the one we purchased it from to install it. This company ended up having employee turnover and it was a nightmare. A lot of paying extra for features. All we wanted was a nice program that we could install and not rely on support to fix something routinely.

★★★★★
★★★★★
Submitted on September 13th, 2017 by James

Acumatica has been a great ERP for our growing company. The core features have met most of our needs. For all additional needs our Acumatica partner has been able to easily help us extend and customize.

The Good…

The Acumatica platform rivals the power and flexibility of large ERP systems like SAP or Oracle

The Bad…

There is currently not a complete Warehouse Management module.

★★★★★
★★★★★
Submitted on May 18th, 2017 by Anonymous

We just recently purchased Acumatica and will be implementing it later this year. We like that it is distributor focused and a cloud based solution

★★★★★
★★★★★
Submitted on January 27th, 2014 by Anonymous

We are just starting to implement it now. It seems like it has all of the flexibility we need as we are a unique organization. It has a not for profit, charity, insurance company, guarantee company and trust so we needed a lot of flexibility in the way that our transactions were reported.

★★★★★
★★★★★
Submitted on December 16th, 2013 by Ehren

Acumatica is ERP software that is able to manage all aspects of your business. Designed from the ground up to be truly cloud-based, provides a rich user environment and the speed of client-based solution.

The Good…

Their unique value is the licensing is not user based which allows unlimited users to gain access to the system. In addition, you have your choice of deployment; SaaS, Private Cloud, or Hosted Cloud.

The Bad…

Acumatica is a younger player in this marketplace. Some areas of the software are lacking. However, they are well funded and are making significant progress. They were at v1.2 when I purchased and we just installed v4.1. The product is getting more and more refined and continues to provide tangible value.

★★★★★
★★★★★
Submitted on December 16th, 2013 by Steve

The product is very powerful and does the majority of what you would expect from accounting software. The Project Module canned reports leave much to be desired. Once the product is in place and stabilized, it works really well. Our problems have been with upgrades to the newer version.

The Good…

Importing feature in Accts Receivable; emailing of invoice feature; running and posting of credit cards from within the AR module.

The Bad…

Upgrades have been horrible. Bank rec is in a weird format (it works, but it takes getting used to); the workflow is not totally intuitive.

★★★★★
★★★★★
Submitted on December 13th, 2013 by Anonymous

Flexible, easy to use, lots of options out of the box

The Good…

Easy access via internet and use on multiple devices. Lots of options

The Bad…

No personalized comment capability on invoices. No versions on revised PO’s or SO’s. Only provide credit card access via authorize.net would be nice if it connects to any company. Credit card number encoding should show first few digits as well (cant tell type of card)