Sage X3
3 Reviews 3/5 ★ ★ ★ ★ ★An ERP software for medium-sized businesses supporting distribution and discrete and process manufacturing.
Product Overview
Sage X3 is an ERP software tailored for mid-sized companies. It enhances efficiencies in process and discrete manufacturing by optimizing supply chain and production processes. The ERP also supports global financial management and reporting.
The software provides a navigable interface, accessibility via web and mobile platforms, and compatibility with Windows OS. It also optimizes customer and campaign management through integration with Sage CRM.
Pros
- Compiles data in real-time for better decision-making
- Covers finance, sales, customer service, manufacturing, and more
- Supports multiple languages and currencies
Cons
- Complex and steep learning curve
- Limited user community
- Users complain of less responsive customer support.
Target Market
Medium to large businesses with 50 to 1,000 employees, particularly in manufacturing and distribution.Not Recommended For
Small businesses and startups due to its complexity and feature breadth. Not ideal for companies focused primarily on online sales or needing strong integrations with online marketplaces and SEO tools.Key Features
- Financial Management: Handles accounting, cash management, analytics, budgets, and reporting, with global financial management capabilities. It supports multi-country, multi-currency, and multi-entity operations.
- Inventory Management: Offers tools for location management, quality control, inventory replenishment, and more.
- Manufacturing Management: Supports discrete and process manufacturing with work and cost center management, scheduling, BOM management, shop floor control, and production analysis.
- Purchasing: Manages purchasing processes, supplier and product category management, and handles complex transactions.
- Reporting and Business Intelligence: Includes data warehouse, intelligence engine, predefined reports, and Microsoft Office integration.
- Sales Management: Manages sales workflow, customer information, and sales assignments and monitors targets and commissions. Facilitates order processing, discount management, and flexible pricing.
- Inventory Management: Provides multi-warehouse and multi-site support, barcode scanning, and stock tracking.
- Quality Control: Facilitates CAPA, inspections, traceability, and non-conformance handling.
- Project Management: Supports budget management, cost tracking, resource allocation, and breakdown structures.
- Customer Service: Features contact and campaign management, customer support, integration with Sage CRM and Microsoft Office.
Benefits
- Efficient Business Growth Management: Reduces costs, improves customer satisfaction, and enhances competitive edge.
- Visibility for Better Decisions: Offers clear operational views, risk evaluations, and faster decision-making with user-defined dashboards and automated workflows. Velocity in Market Demands Automates workflow for improved productivity and connects business functions for effective growth management.
- Simplicity in Operations: Streamlines collaboration, reducing complexity and overhead costs.
- Collaborative Workspace: Includes a web user portal, role-based process flows, document management, and system-wide search.
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User Reviews of Sage X3
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- Food & Staples Retailing
- 51-250 employees
- Annual revenue $10M-$50M
Sage X3 Review
We had an integrator implement it and they did a bad job, we were told we don’t need the maintenance package so now we are stuck on the old version, there are a lot of bugs and one of our sales order tables got deleted.
- Internet Software & Services
- 11-50 employees
- Annual revenue $1M-$10M
It's very flexible
Major reasons were usability. It did not require any add-ons. Local expertise and installation was available as well.
Pros
It's very flexible. It fit the business well.
Cons
Too flexible! It can be a weakness too. It took a lot of testing
Defect in algorithm of Sales and Inventory Module
SAGE X3 – defect in algorithm of Sales and Inventory Module, currently non-erasable
Our company has been using Sage ERP, modules Sales and Inventory and Accounting and Finance. Since the very beginning we have been experiencing the following problem: for no apparent reason the algorithm in software modifies the purchase cost of inventory on all warehouses (locations). Correct values of prices (purchase costs) of goods are entered into Sage, for example: purchase cost, delivery cost, exchange rate, etc. After a short time software modifies these costs by different amounts, sometimes by 1PLN, sometimes by 10PLN, sometimes by more. Eventually, purchase cost of particular goods from the same delivery is different on different warehouses (locations).
It is a major defect which is causing misrepresentation of operating costs of the whole company by tens of thousands of PLN each month. Our Chief Accountant is unable to calculate correct financial result of year 2015. Moreover, any annual stocktaking is useless because software keeps importing goods at different prices than entry prices. Furthermore, sales team is unable to calculate their margin and commission on sales.
Apart from the above mentioned problem, the software does not allow for any basic accounting sheets like profit&loss, inventory sheet, tax declaration sheet, fixed assets sheet, etc.
Pros
web-based software barcodes scanning customer data base
Cons
accounting module - not ready to be launched unreliablility - many inherent errors
