SAP Business One provides comprehensive business management capabilities for small and medium sized companies.
50,000 plus companies utilize SAP Business One to provide integrated departmental support for finance, sales, supply chain, production, project management, and production processes.
Key business benefits of SAP Business One include:
Critical administrative and system-level features that distinguish SAP Business One from other competitors in the SMB ERP market include: multi-currency/multi-language support, notifications and alerts, role-based permissions management, a data transfer workbench for managing the migration of existing business data, an integration framework, and an SDK for rapid deployment of program customizations.
SAP Business One provides a range of ERP related functionality including:
Pricing on SAP Business One depends on a number of factors including selected modules, user count, user types, deployment preference, support expectations, and implementation and training needs.
Based on review activity, 68% of buyers who recently considered SAP Business One had spending ranges in the tens of thousands of dollars range (USD) for their estimated total cost of ownership over a 3 year period. The median expected spending range for reviewers of SAP Business One was $51k.
Customized pricing is available upon request and additional SAP Business One cost info can be found below.
SAP Business One can be licensed on either a purchase or subscription model.
The SAP Business One OnDemand offering provides managed hosting of the software and makes the software available on a SaaS, subscription basis.
Alternatively, SAP Business One can be purchased via paying a one-time licensing fee. Version updates and tech support for the purchased version of SAP Business One are available via annual maintenance contacts.
SAP Business one is sold and supported by an extensive network of SAP authorized solution providers.
SAP Business One is designed for use in a wide variety of industries. Based on established customer review activity, SAP Business One is most commonly considered by companies in the manufacturing, distribution, and commercial & service industries. Additional data on SAP Business One popularity by industry is available below.
While SAP software is often associated with large enterprises, the SAP Business One solution is designed specifically for small and mid-sized businesses.
Based on recent customer review activity, 63% of organizations reviewing SAP Business One had employee counts between 10 and 99. Additional data detailing the popularity of SAP Business One as a review option across different organizational sizes is available below.
SAP Business One functionality can be access via the cloud in both self-hosted or managed hosted deployments.
Users running SAP Business One via the cloud will require either Citrix XenApp Edition or Windows Terminal Services in order to access the software from Windows based work stations.
Mobile users can access select SAP Business One functionality via native iOS and Android apps.
SAP Business One is designed for users running Microsoft operating systems. Additionally, select functionality is available for iOS and Android users.
SAP Business One offers extensive customizability options. The SAP Business One Software Development Kit (SDK) provides programming interfaces, sample code, documentation, and a variety of utilities enabling customization of program functionality.
A large variety of 3rd party software add-ons are available to extend the core functionality of SAP Business One.
The SAP Business One solution provides a broad set of functionality designed to meet the business challenges of small to medium sized businesses.
The following chart displays data on the feature support found in SAP Business One for a selection of functionality commonly desired by companies seeking an SMB-oriented ERP product.
|Accounts Payable||Yes||AP batch processing; partial payment support; credit & debit memos|
|Accounts Receivable||Yes||Dunning wizard; invoice reversals; recurring transactions; down payments|
|Bank Reconciliation||Yes||Bank statement import; payment method filters; guided reconciliation|
|Benefits Management||No||SAP SuccessFactors recommended|
|Bill of Materials||Yes||Multilevel BOMs for productions orders; BOM revision management; assembly/sales/production BOM options|
|Billing||Yes||Progress billing; down payment invoices; customizable billing cycle definition|
|Budgeting||Yes||Budget authorizations; budget distribution flexibility; budget imports|
|Business Intelligence||No||SAP BusinessObjects recommended; 3rd party add-on integrations available|
|Cash Flow Management||Yes||Cash flow reporting automation|
|Commissions Management||Yes||Definable commission employee groups; automated commission calculation|
|Credit Card Processing||No||Certified 3rd party add-ons available|
|Customer Relationship Management||Yes||Marketing campaign, opportunity, and sales management; interactive dashboard reporting; customer contact management|
|eCommerce||No||Certified 3rd party add-ons available|
|EDI||No||Certified 3rd party add-ons available|
|Employee Records||Yes||Employee contact management; salary/compensation data; attachments & document management|
|Estimating||No||Certified 3rd party add-ons available|
|Field Service Management||Yes||Service call management; customer equipment cards; service contracts; solution knowledge base|
|Fixed Asset Tracking||Yes||Definable depreciation schedules; asset class assignments|
|Fund Accounting||Yes||Restricted and unrestricted fund support|
|Fundraising Management||No||Certified 3rd party add-ons available|
|General Ledger||Yes||Predefined chart of account templates; recurring postings; distribution rules for revenue & expense allocation|
|Human Resources||Partial||Employee records; employee absence reporting|
|Inventory Control||Yes||Item master data management; multiple costing method support; serial & batch numbers|
|Job Costing||Yes||Project budgeting and costing control|
|Manufacturing Execution System||Yes||Production orders|
|Material Requirements Planning||Yes||Material requirements planning based on inventory and demand forecasting|
|Payroll||Yes||SAP SuccessFactors or certified 3rd party add-ons recommended|
|Point of Sale||No||Certified 3rd party add-ons available|
|Project Management||Yes||Planning, task management, and project budgeting; stage dependencies; document management|
|Purchasing||Yes||Goods receipt PO updates; quotation requests; approvals; split purchase orders|
|Quotes||Yes||Quote to order conversions; “valid until” management; sales employee assignment; rounding management|
|Recruitment and Talent Management||No||SAP SuccessFactors or certified 3rd party add-ons recommended|
|Sales Forecasting||Yes||Forecasts based on historical records; forecast window customization|
|Sales Order Management||Yes||Quote to order conversion; delivery tracking; backorder management; multiple sales order to production order consolidation|
|Time Tracking||No||Certified 3rd party add-ons available|
|Warehouse Management (Advanced)||Yes||Stock transfer management; bin location tracking; pick and pack management|
|Work Order Management||Yes||Service call management; customer equipment cards; service contracts; solution knowledge base|
SAP Business One offers a broad range of functional support and is a popular ERP product option for organization spanning a wide variety of industry types.
Pricing on SAP Business One depends on a variety of factors including required functionality, support expectations, implementation and training needs, deployment preference, active promotions, and user count. Consequently, pricing on SAP Business One can vary significantly.
The following chart provides an overview of the estimated maximum acceptable spending range over a 3 year period of total ownership reported by reviewers of SAP Business One.
SAP Business One is intended for use by small and medium-sized organizations. The median size of organizations who consider SAP Business One based on recent review activity is 30 employees.
SAP Business One includes a comprehensive solution to improve vendor management and control accounts payable operations.
Accounts Payable vendor account records integrate directly with inventory items and purchase orders so that you can optimize the purchasing and purchase payment operation in your business. That integration provides you with great features such as:
SAP Business One’s vendor and accounts payable functions make this critical and time consuming task simple to perform
Keeping on top of customer Receivables is critical. With SAP Business One makes this crucial task easy to do.
With the banking and reconciliation functionality in SAP Business One, you can automate and accelerate incoming and outgoing payments. The payment wizard allows you to clear multiple accounts receivable and accounts payable invoices in batch mode for checks and bank transfers. The payments are executed according to your selection criteria and payment methods (such as check, bank transfer, credit card, or cash), and then the journal entry transactions are automatically posted once the process is completed. With the bank statement processing feature of SAP Business One, you can also readily process external bank statements to generate incoming and outgoing payments and to reconcile your balance sheet accounts.
SAP Business One enables you to match payments that are not automatically reconciled, such as payments made “on account,” to open items either automatically or manually through its reconciliation engine. You can filter this engine by general ledger account or by business partner.
SAP Business One enables you to define profit centers so that you can monitor and regulate the costs of your business processes effectively. The profit center reports give you important information about the costs and revenues that have arisen, sorted by area and department.
First of all, you define the various cost centers or departments in your company as profit centers. You then assign revenue and expense accounts to the profit centers so that any data relevant to a profit center can be updated automatically for all transactions entered in the system. Costs are allocated to the profit centers using information that you define in a distribution rule. This means that any costs incurred will be allocated to the profit centers on the basis of a specific key. If you decide that the way in which costs are allocated no longer reflects the way in which your company works, you simply change the distribution rule as required. You can use the Profit Center Report to generate a profit and loss statement for any profit center and period.
In addition to conventional financial accounting (where the values of all business transactions are recorded), many companies also perform cost accounting. The aim of cost accounting is to determine how profitable a company’s business activities are.
Cost accounting allows you to analyze the expenses and revenue of a specific business area in detail. Some expenses can be assigned to one specific business area. Expenses and revenues that can be assigned to one specific business activity are called direct costs and direct revenues.
In every company, there will always be expenses (and sometimes even revenues) that cannot be assigned to one specific business activity. These include administration costs, advertising costs, and financing costs. In Cost Accounting, these indirect costs (and indirect revenues) are allocated to business activities by means of distribution keys. In addition to the data that you enter for profit centers and distribution rules in the standard fields of SAP Business One, you can also define as many user fields as you want for these objects. This is a convenient way of storing a large quantity of additional data required in your company. If you have created user-defined fields for profit centers and distribution rules, you will find these in the menus for processing these objects in the menu bar.
SAP Business One provides comprehensive, integrated sales and service features to ensure total control of customer acquisition, retention and profitability for your business.
SAP Business One helps you record and track each sales opportunity, from lead identification, to qualification, proposal, sale close and after sales service and support. Managing sales campaigns and prospects means you’ll close more sales for less cost. Create prospect lists for telemarketing, direct mail or e-mail campaigns. Off site access also available via Web-based access to SAP Business One data.
SAP Business One provides the tools to enable you to excel in customer service and support.
SAP Business One’s customer service and support functions are easy to use and quickly helps manage this important business function
SAP Business One provides you with excellent financial management features to help your enterprise become more efficient, productive and profitable.
The SAP Business One HR functionality supports staff management, including employee details and contact information. It allows the user to capture pertinent information about each employee so you have one place to maintain and manage your employee records and data.
Information you can capture includes:
Inventory, for many businesses, is a large asset that demands constant attention to maximize profits. SAP Business One’s Inventory function helps you keep on top of this important business asset.
Some of the features included in SAP Business One’s inventory include:
SAP Business One provides a MRP simple planning function to help you schedule and manage items that are to be produced or purchased.
Forecasts help you predict demand based on forecasting metrics and not solely on history or received orders. This helps you better anticipate product demand so you can adjust your material planning to more accurately reflect that demand.
SAP Business One’s MRP Wizard optimizes future material requirements and helps manage and execute purchasing and manufacturing recommendations and exceptions. Also, take advantage of purchasing price breaks and standard product lot sizes in order to further reduce your costs
Automatically create product orders and purchase order based on the Order Recommendation Report. Items can be easily oursourced if needed by converting a production order to a purchase order. In addition, it’s simple to consolidate individual vendor PO’s into a single order to further streamline the purchasing process
With today’s technological advances, there is a growing need for connectivity and information accessibility as your customers expect you always to have up-to-date information at your fingertips. They would like to know what’s available, how much it costs, and when you can deliver it. And to stay on top of things, people and businesses are increasingly turning to smart phones. With the SAP Business One mobile application for iPhone, SAP empowers you by providing immediate access to the most relevant information to enable you to run your business from any location, at any time. You can manage customer and partner data, process pending approval requests, view reports, and much more.
SAP Business One helps you better manage your supplier relationships.
SAP Business One makes it easy for you to pull together reports on any and all your business data. Many standard reports are immediately available for your use but with SAP Business One you have the ultimate ability to quickly pull together reports when you need them.
SAP Business One provides a comprehensive, simplified method to enter and record customer orders and issue invoices.
SAP Business One helps you quickly create customer quotes as well. Calculate sales price and gross profit for each quote and seamlessly export to Microsoft Word when done
The warehouse and inventory management tools in the SAP® Business One application allow you to manage your supply chain and enhance customer satisfaction by providing reliable information about inbound and outbound shipments as well as current inventory levels. You can keep track of product inventory, quantity at each warehouse, movement history, and stocking status. Inventory data is updated in real time so that you can extract insights to meet customer demand and expectations.
SAP Business One gives you integrated accounting functionality, so you can be assured that your warehouse management and your financial accounting data are consistently synchronized. The software automatically values every goods movement and cost and price change, thereby eliminating manual interaction and the associated errors and costs.
Using integrated production functionality, you can manage various types of bills of materials and link your warehouse with your order processing and production operations. Additionally, the material requirements planning feature in the application allows you to effectively plan material requirements for complex, multilevel production processes and maintain an optimum level of inventory.
SAP Business One also has a comprehensive set of reports to meet any of your warehouse and inventory reporting needs. Detailed reports on stock transactions and inventory valuations, inventory counts, production planning, and material requirements provide the information necessary to make quick and effective management decisions.
Ratio of reviewers by organization size.
Ratio of reviewers by sector.
Buyer be ware! This software is really bad. I have used several ERP platforms and this is by far the worst. SAP is a very large company, in fact they are most likely the largest ERP company on the planet. However, they focus their efforts on the large scale version of SAP which has nothing to do with SAP B1. In an effort to have a foothold in the small business market, they purchased another product many years ago, this is where SAP B1 comes from. SAP Partners are happy to use the SAP name to sell this smaller product to unsuspecting small businesses. However, the software is CRAZY buggy! It crashes all the time, it’s very slow (even the HANA version which is supposed to be fast). When we report bugs to our partner they are powerless to do anything about it. They pass it on to SAP and this is where it dies. SAP simply doesn’t care about the end user. I could go on all day…just don’t do it!!
I’ll have to think for a LONG time to come up with something I like…
It is very slow and crashes all the time.
Too cumbersome and expensive and doesn’t meet a lot of our reporting needs and is only customizeable at a price and everything we need to change comes with cost.
We are basically doing order-processing. And we have about 15,000 items with multiple product categories and pricing levels. Fairly big customer database, over 10,000 and growing. The program works wonderfully in this regard. I know there is a lot of manufacturing capabilities and putting items together with multiple parts, but we do not use that functionality so I can not comment.
The CRM capabilities are sufficient for what we do. Our accounting is obviously standard accounting and our accountant seems to have an easy time to evolve the books.
Nothing negative to say!
Easy to implement, end user computing design concept. Flexibility and reliability.
OEM solution for MRP. MRP should can run by SO not only by items.
The thing that ultimately sold me on the product and has turned out to be very true as I have gotten into it is how customizable it is. I needed it for a very specific application which was premium accounting which is its own kind of world and I have been able to manhandle it into a nice little premium accounting system which you cant do with all software. It was highly customizable especially with an add in that is integrated in the system called B1 and also the fact that it is set up to work with crystal reports which I’m very facile with.
SAP Business One is an affordable, easy-to-implement business management solution designed specifically to meet the needs of emerging and dynamically growing small companies. A solution that gives managers on-demand access to critical real-time information through one single system containing financial, customer relationship management, manufacturing, and management control capabilities. The solution that enables rapid employee productivity, while empowering managers to make better business decisions and stay ahead of the competition.
SAP Business One does absolutely everything it advertises. It’s easy to use and the basic and custom reports can give you any data in any combination you could possibly want it. If you can specify what you want, SAP Business One can generate the report.
The couple of issues I had with the product have all since been resolved with new releases. SAP is continually investing in the Business One solution for small to mid-size businesses and as soon as you think of something that you may want it to do that it’s not doing… it becomes available in a new release. This is not a stagnant software that’s been added onto from something antiquated that no longer applies to the way business is done. This is new, fresh, dynamic and constantly improving.
Well designed ERP program that didn’t include things I thought it should, like a good report writer and the ability to talk to UPS.
Clean. That was our number one criteria.
Didn’t connect to UPS and a very poor report writer.
(NOTE: This review is not certified as having purchased SAP Business One).
The product easily handles inventory control (for over 80,000 separate products) order entry, accounts receivable, and customer contact records.
The software adapted to our business rather than expecting us to change our methods to fit the software. You are able to search and sort our product information in unlimited ways.
We can’t link our database, etc to our website yet through this program.
Very flexible and extensible. Complex and rich but not to the point of being daunting to implement.
The ability to quickly develop and present data queries for users.
I would have preferred it be web based.