Bloomerang
3 Reviews 3.5/5 ★ ★ ★ ★ ★A cloud-based fundraising software system designed by Bloomerang.
Bloomerang is a donor management software that helps nonprofits deliver a better giving experience. The simple-to-use program aids your nonprofit organization in acquiring, retaining, engaging, automating, and measuring your donors, volunteers, and partners.
Benefits of Bloomerang include:
- Spend less time on daily admin tasks
- Get insights to engage donors
- Award-winning support team
Video Overview
Bloomerang Features
Bloomerang features include interactive dashboards, giving summaries, constituent timelines, email communication tools, robust reporting, and more. Integrating your website with Bloomerang allows you to provide online giving with custom donor forms, as well as online event registration. Bloomerang also has a mobile app available on both iOS and Android.
Donor Database
Retain more donors, communicate more effectively, find more major gift prospects, understand how donors feel about your organization, and report on metrics that matter.
- Interactive Dashboard: Review donor retention rate, view suggestions for improvement, and see incoming donations for the week/month/year. Monitor campaigns, create tasks, and analyze results.
- Constituent Timeline: View interactions at the individual and organizational levels.
- Wealth Screening: View donors’ charitable giving histories and Generosity Score from publiclly available wealth screening data.
- Engagement Meter: View a constituent’s current engagement and score based on interactions such as giving, volunteerism, and marketing engagement.
- Data Segmentation: A filter based reporting system to drill down into constituent groups and deliver targeted communications.
Online Giving
Make it easy for your organization to accept donations.
- Dynamic Donation Button: Turn every page of your website into a donation page
- Online giving pages and forms: Create custom landing pages and forms for different campaigns and encourage donors to make recurring gifts
- Peer to peer fundraising and crowdfunding: Allow your donors to share on social media
- Ticketing and events: Build custom event landing pages and ticket types.
- Donor portal: Allow donors to view giving history, update their credit card information, and manage recurring gifts.
Marketing and Engagement
Stay connected to your volunteers, donors, and community.
- Email marketing: Create email campaigns with scheduling to send newsletters, appeals, and acknowledgments.
- Email insights: Get data on email open rates and click-through data.
- Letters and mailings: Design and print direct mail pieces like appeals and acknowledgments.
- Donor surveys: Measure donor satisfaction and determine what they want.
- Twitter listening hub: Learn what your followers are engaging with you on Twitter about.
- Templates: Quickly create appeals and event invitations with preloaded email templates.
Reporting and Analytics
Learn more about why your donors give so you can spend time where it matters the most. Generate reports for your team and board members and stay prepared for presentations, marketing campaigns, fundraising events, and annual planning.
- Filter-based reporting: Learn more about your donors
- Supported sentiment: Track changes in your donor’s trust, commitment, satisfaction, and intimacy.
- Segments and lists: Create segments for presentations, marketing, fundraising, and annual planning.
- Report templates: Includes LYBUNT, SYBUNT, pledge reminders, and downgrades.
- Trend and comparison reports: View lapsed and/or downgraded donors and determine reasons why.
Bloomerang Payments
Avoid third-party payment processors and use Bloomerang Payments to process online donations made by debit card, credit card, and ACH.
- Daily deposits: Make deposits to your bank account daily
- Instant setup and approval: Start raising money instantly without a sign up for a separate gateway
- Fully integrated: Reconcile donations and access support
- Payment tracking: Accept one-time and recurring credit card and debit card payments.
- Options for donors to cover fees: Let donors cover the transaction fee to save your organization more money
The cost of Bloomerang Payments is:
- ACH: 1% plus $0.30 per transaction
- Credit cards: 2.9% plus $0.30 per transaction
- No additional fee for American Express payments
- No monthly processing minimum
Bloomerang Integration Options
Bloomerang integrates with a number of tools your nonprofit may already be using. This includes:
- QuickBooks
- Mailchimp
- Smartsheet
- Zapier
- PayPal
- Emma
- Constant Contact
- Slack
- Survey Monkey
- Shopify
- Eventbrite
- Square
Bloomerang Pricing
The cost of Bloomerang starts at $79/month. Plans are priced by the number of records in the database. There is no free version or trial available .
Product Overview
User Reviews of Bloomerang
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This is a limited CRM run by unprofessional and ineffective people. We have broken our contract and requesting a refund. What we had hoped to be a move to simplify has only complicated our efforts. Stay clear.
The Bloomerang sales website is a great resource for non-profits, but you don’t have to use the platform to take advantage of the resources. The website is more thorough and thought out than the donor database capabilities and processes.
Donor Management - The tracking of donations is the most frustrating aspect - the CRM platform lacks a robust method of tracking and soft crediting donations. The system is a template that allows for very little flexibility. If we can’t get the right donations associated with the right donor, how can we manage them. How can we acknowledge and thank the donor correctly? How can we actually fundraise?
Tracking Donations - Tracking donations is a major part of any effort but we also use it to run our campaign - making shifts based on the data that record. For example, we track the children who belong to a donor family by school site to see how much is raised at that school site. We run reports to identify what grade levels are lacking donations or which donors we will expect matching gifts from. The inability to produce accurate reports is disastrous.
On Boarding - The process for transferring our data was ineffective, taking months of weekly calls that were repetitive and offered little progress. We had intended Bloomerang to ease our workload and provide our small organization with more efficient processes. This is not the case - we have spent many hours in the transfer stage bringing incorrect and inaccurate data fields to their attention. We cannot afford to lose time in the middle of a consecutive campaign.
Our goal is a $2,000,000 Endowment fund to make Vail Mountain Rescue sustainable without continued fundraising. The fund was at $500,000 when we started with Bloomerang and is now over $1.4 million.
[Bloomerang] helps us organize to report the source of donations and communicate with donors, e.g. news stories and thank you letters. It also helps us with registrations for special events.
Bloomerang has helped us raise a lot more gifts.
After switching to Bloomerang, all of the donations were immediately transposed onto the donor’s profile, one less step! The built in email system allowed me to cancel a separate email program saving us money, plus it tracks the email on the donor profile and still provides analysis. Bloomerang has become more of a one-stop shop where I can store donor information, send out emails, and track volunteer information.
Since switching to Bloomerang we have really had a focus on lapsed donors. With the ability to pull a variety of reports, learn more about those donors, and target them appropriately, we’ve seen a number of them return.
Being able to send communications (email) through Bloomerang has alleviated a large headache. The new templates are great and the ability to test and preview on desktop and mobile make sure we have everything correct before sending it out. We’ve even started an e-newsletter to a specific constituency base and with the analysis we can track the open rate and see who isn’t reading our emails!
Bloomerang has it all! And if it doesn’t have what you want, they are probably working on it.
