8.7
Editor’s Rating:
Best Overall
DonorPerfect: Constituent Contact Information
DonorPerfect
  • Strong CRM with fundraising capabilities
  • All versions include unlimited users
  • Integration with Constant Contact and QuickBooks Online
8.6
Editor’s Rating:
Best for Growing Nonprofits
DonorSnap: Donation Acknowledgement Letters
DonorSnap
  • Low payment processing fees
  • Mass emails and website booking forms
  • Rearrangeable dashboard and customizable fields
8.6
Editor’s Rating:
Best Donor Management
Blackbaud eTapestry: Home Screen
Blackbaud eTapestry
  • Can store numerous details into a single contact record
  • Easy to run queries and generate letters
  • More simplistic version of Raiser’s Edge NXT

Fundraising software is designed to enhance donor management, donation collection, campaign analysis, and engagement strategies. Here’s a rundown of our top products based on our internal review process and user reviews.

1 DonorPerfect - Best Overall

Why we chose it: DonorPerfect is a fundraising growth platform that helps create initiatives, cultivate relationships, and collect more donations. We chose it because it manages all kinds of constituent data such as donors, prospects, members, volunteers, foundations, alumni, and event participants. The software can be used to run many fundraising campaigns, like annual giving, grants, auctions, direct mail, online giving, and capital campaigns.

We also liked that DonorBox doesn’t require the use of any outside tool to operate, making it an all-inclusive fundraising and donor management platform. The software can easily process both credit card payments and bank drafts, all while providing reports and analytics to uncover hidden trends and develop strategies to improve fundraising efforts.

Best Overall:
DonorPerfect
★★★★★
★★★★★
(5)

DonorPerfect: Constituent Contact Information
DonorPerfect: Monthly Giving
DonorPerfect: Monthly Giving Payments
What We Like
All versions include unlimited users
Robust CRM with fundraising capabilities
Integration with Constant Contact and QuickBooks Online
What We Don’t Like
Difficult to consolidate donor records
Expensive for small nonprofits due to add-ons required
Requires significant level of training to be proficient
Overview
Price Range: $$
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted

2 DonorSnap - Best for Growing Nonprofits

Why we chose it: We found DonorSnap best for growing nonprofits due to its straightforward pricing model and scalability. The pricing is clear and transparent, starting at $39 monthly for up to 1,000 contacts. As nonprofits grow and their database exceeds the current tier’s limit, they can easily move up to the next tier without significant disruptions or the need to migrate to a different system.

Unlike some platforms that charge additional fees for extra modules or features, DonorSnap offers most of its functionalities within a single pricing plan. These include donor tracking, donation processing, event management, and volunteer coordination. DonorSnap is also scalable because it integrates with various third-party applications, such as QuickBooks and Mailchimp, allowing for smoother workflows and data synchronization.

Best for Growing Nonprofits:
DonorSnap
★★★★★
★★★★★
(5)

DonorSnap: Donation Acknowledgement Letters
DonorSnap: Contacts List Editing
DonorSnap: Customizable Dashboard
DonorSnap: Sales Report
DonorSnap: Contacts List
DonorSnap: Customizable Dashboard
DonorSnap: Email Acknowledgement
DonorSnap: Standard Reporting
What We Like
Low payment processing fees
Mass emails and website booking forms
No Extra Fees For Support/Training
What We Don’t Like
Cumbersome updates
Difficult to import data from other programs
Learning curve with reporting tool
Overview
Price Range: $$
Starting Price: $50/month
Client OS: iOS, Web
Deployment: Cloud Hosted

3 Blackbaud eTapestry - Best Donor Management

Why we chose it: We picked Blackbaud eTapestry because of its built-in CRM tools. These include a centralized donor database, customizable email templates, and advanced segmentation based on donation history, interests, and behavior. eTapestry acts as an all-in-one tool for managing charitable programming activities in one place. The holistic view of donor relationships and the campaign performance provides a faster turnaround of what’s working and what isn’t.

eTapestry also works to boost engagement through email marketing, online donation forms with payment processing, content tracking, event management, and much more. eTapestry’s popularity has historically revolved around its low cost of entry, and Blackbaud advertises the solution as a more affordable alternative to their Raiser’s Edge NXT tool.

Best Donor Management:
Blackbaud eTapestry
★★★★★
★★★★★
(1)

Blackbaud eTapestry: Home Screen
Blackbaud eTapestry: Journal Entries
Blackbaud eTapestry: Email Templates
Blackbaud eTapestry: Mobile
What We Like
Can store numerous details into a single contact record
Easy to run queries and generate letters
More simplistic version of Raiser’s Edge NXT
What We Don’t Like
Difficult to use marketing tools
Matching gifts require time-consuming input
Entry level system only built for small organizations
Overview
Price Range: $$
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted

4 Bloomerang - Best Free Option

Why we chose it: Bloomerang made our list because it has a free version called Boomerang Lite. It acts as a limited version of their premium offerings. The software allows up to 250 records, records up to $100k in annual revenue, and gives unlimited users free access to the Bloomerang Academy for tips to improve fundraising efforts.

Bloomerang gives best practices for donor engagement and retention by helping organize records to increase fundraising efforts. Their online giving forms can be embedded on nonprofits’ websites, and constituent records will be created and updated automatically after every submission. Bloomerang also integrates with peer-to-peer and fund accounting apps to help provide a seamless transition of data into any other nonprofit software in use.

Best Free Option:
Bloomerang
★★★★★
★★★★★
(3)

Bloomerang: Online Giving Main Donation Page
Bloomerang: Constituent Summary
Bloomerang: Dashboard
Bloomerang: Online Giving Donation Plugin
Bloomerang: New Recurring Donation Payment
Bloomerang: New Pledge Schedule
Bloomerang: New Pledge
Bloomerang: Reports
Bloomerang: Reports Template
Bloomerang: New Recurring Donation Schedule
What We Like
No cap on users
Unlimited online giving pages/forms
Strong training and support
What We Don’t Like
No email marketing in free version
No mobile app
Overview
Price Range: $
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted

5 Donorbox - Best Integration Options

Why we chose it: Donorbox made our list because of its integration options with website builders, social media platforms, and accounting software. Popular apps include WordPress, Squarespace, Mailchimp, Salesforce, and QuickBooks. Through Zapier, Donorbox connects with over 3,000 web apps. This allows organizations to automate workflows between Donorbox and tools like Google Sheets, Slack, and many others.

Beyond integration capabilities, DonorBox offers a user-centric design and flexible features, allowing you to customize forms, set up recurring donation options, and manage donor information. The platform supports various payment methods like credit cards, PayPal, Apple Pay, Google Pay, and ACH bank transfers. With Donorbox, you can also leverage reporting and analytics tools to gain insights into your fundraising activities.

Best Integration Options:
Donorbox
★★★★★
★★★★★
(5)

Donorbox: Supporters Page
Donorbox: Mail Center
Donorbox: New Group Creation Page
Donorbox: Donor Information Page
Donorbox: Single Donation Group Members Page
Donorbox: Donation Groups Page
Donorbox: New Campaign
Donorbox: New Campaign Amount Setup
Donorbox: Example Website Donation Ask
What We Like
Free for Organizations Raising Under $1,000/month
Multiple Donation Payment Methods Available
Salesforce Integration
What We Don’t Like
Extra Fees For PayPal and Stripe Payment Processing
Customization Limitations
Overview
Price Range: $$
Starting Price: Free
Client OS: Web
Deployment: Cloud Hosted

6 Qgiv - Best for P2P Fundraising

Why we chose it: We picked Qgiv because it’s a top choice for P2P fundraising, delivering strong event management tools. Nonprofits can create and manage fundraising events with ease, from registration and ticket sales to participant tracking and engagement. The platform’s customizable fundraising pages allow supporters to personalize their efforts, sharing their unique stories and connecting with potential donors on a more personal level.

Qgiv’s social sharing capabilities further enhance its P2P fundraising strength, enabling fundraisers to share their pages across various social media platforms, thereby reaching a wider audience. The platform also offers robust reporting and analytics, giving organizations the insights they need to monitor campaign performance, recognize top fundraisers, and optimize future efforts.

Best for P2P Fundraising:
Qgiv
★★★★★
★★★★★
(3)

Qgiv: Fundraising Dashboard
Qgiv: Email Campaign Form
Qgiv: Event Store
What We Like
Integrates with CRM systems like Bloomerang
Customizable forms to capture unique data points
What We Don’t Like
Integration issues with DonorPerfect
High cost for advanced features and functionalities
Overview
Price Range: $
Starting Price: $25/month
Client OS: Web
Deployment: Cloud Hosted

What Is Fundraising Software?

Fundraising software applications allow for tracking the acquisition of donor contributions and for facilitating related communication and data management tasks. A subtype of nonprofit software, fundraising platforms are a critical IT resource for nonprofit organizations which depend on the continued support of contributors to deliver resources and services.

How much more could your organization do with double the donations? What about triple? Utilizing software to improve your fundraising efforts can show what a difference your organization can really make. Important functionalities of fundraising software include the following:

  • Reduce the workload associated with fundraising tasks via automation of repetitive tasks
  • Increase per donor giving rates based on the coordination of optimal follow-up communication
  • Improve rates of secondary contributions from donors, even through peer-to-peer fundraising or crowdfunding campaigns

Start meeting your fundraising goals and increasing your outreach with all-in-one nonprofit fundraising software.

DonorPerfects
Collect information on constituents with DonorPerfect software.

What Does Fundraising Software Do?

Feature Description
Donor database Personalized donor profiles track transactional/communication histories with past and prospective donors; Support volunteer and member registration access to specified privileges, such as auction bid, gift programs, or other forms of donation
Contact management Constituent relationship management allows for information about contacts and communication/events histories related to contacts to be entered into a centralized management system
Campaign management Organize campaigns from start to finish, anticipating results and using real-time data to measure milestones
Event tracking Support for event sc heduling such as calendaring and ticketing
Fundraising/campaign tracking Gather data and report on analytics to identify which fundraising activities have yielded the best results, enabling refinement of ongoing fundraising efforts
Template management Create, store, and edit fundraising templates to refine the effectiveness of donor communication (email, mailers, text, etc)
Online donation portal Virtual fundraising and donation portals provide another access point for potential donors, providing a means of increasing fundraising revenues by tapping into new channels for fundraising, i.e. text-to-give
Credit card processing Allow for donation payments via credit card or other cashless methods to increase fundraising totals
Matching contributions tracking Increase per-donor giving rates through corporate matching programs

CRM and Fundraising

In for-profit businesses, a customer relationship management (CRM) tool, intended to build and strengthen the relationship with clients. For nonprofits, those clients are instead organization members, volunteers, and donors. Rather than investing in a full CRM, this contact management is usually accomplished through organizing easy ways for donors to contribute online or in-person at events.

What is Donor Software? How Does it Compare?

Fundraising and donor software are sometimes used interchangeably in conversation, but hold different meanings in practice. Fundraising software helps you acquire donations through communication and campaigns, while donor management software is more of an industry-specific CRM tool to record data about donors such as giving history, amount of gifts, and personal details. In short, fundraising and donor management software can both include nonprofit CRM tools. There are times where one may be more appropriate than another, depending on the exact nature of your nonprofit organization.

DonorSnap Management Software
Customize thank you notes to donors with DonorSnap.

Best Fundraising Software Benefits

Fundraising should be fun, simple, and managed efficiently. Through specialized software, this can be possible for the smallest NPOs to large nonprofits:

Simplify Your Fundraising Efforts

If an organization wants to know where they are with their giving and how much they owe, this should be a simple thing to report. With the right fundraising software, find out who is paying your organization, how much and when. Fundraising software can help nonprofits streamline important reporting capabilities in order to:

  • Track gifts, pledges, soft credits, matching gifts, in-kind donations, grants, corporate sponsorships, and memberships.
  • Create reports for your internal tax purposes as well as providing donor statements for donors’ tax purposes as well.

Fundraising software can be used for after-the-fact reports and provide valuable information on past successes before your new fundraising efforts even begin. Some software can even help identify the key demographics of your donating community. Demographic insights allow you to predict probable donors so you can target your efforts accordingly. This can greatly improve the success of your fundraising campaigns.

Blackbaud Raiser's Edge NXT
Fundraising software like Blackbaud include donor management modules.

Save Time and Money by Streamlining Your Processes

Running a nonprofit involves all the hassle of a for-profit business with razor-thin budget margins. Paying excessive platform fees for different software solutions can take away valuable resources from your advocacy work. The fundraising software you choose should pay for itself by increasing donations, freeing up time by increasing operational efficiency and improving donor satisfaction. With the right software, every letter, email, phone call, activity, donation, campaign, event registration, and interaction are tracked in one place.

Go Virtual with Online Fundraising Software

The Internet has truly transformed the way nonprofits operate. In-person event fundraising isn’t enough when social media and communication tools allow anyone access to online donation pages. Whether it’s connecting with constituents or processing online donations, your organization has many digital tools available to:

  • Process donation and registration transactions via your website.
  • Set up programs for recurring gifts and credit/debit card payments.
  • Use online event management features for collaborative efforts between staff and volunteers.
  • Link your system with social networking tools.

Donor-focused fundraising strategies can be easy to implement and track with the right solution.

Nonprofits with Online Donations
Nonprofits that accept online donations with fundraising software are 24% more likely to increase their revenue.

Fundraising Event Management Tools

Does your organization host fundraising events? Organize and optimize events such as galas, silent auctions, balls, tournaments, luncheons, conferences, and meetings with software to:

  • Get comprehensive, template-based registration forms customizable to your events.
  • Automate emails generated for invitations, registration, donation acknowledgments, etc.
  • Solicit and manage volunteers (select locations, assignments and individual tasks)
  • Copy, clone and revise event details from year to year.
  • Report on all participants and sponsorship history across all events.

Industries Served

Fundraising software is primarily designed for nonprofit organizations, though it can also be used by:

Our Fundraising Technology Trends Survey found that while 4 out of 5 fundraisers felt new technology leads to increased success, only 1 in 3 admitted to having the tools they needed to implement a path to that success.

Proportion of fundraisers missing fundraising software technology
A study conducted by our company discussed the current and future use of fundraising software technology by organizations of all sizes.

Solving Problems with Fundraising Software

Fundraising software solves many challenges your nonprofit faces, including:

Low Donor Engagement

Some fundraising campaigns will run year-round while others will run at certain times of the year. Nonprofits need to understand that all donors give for different reasons and in different quantities at different intervals of the year. Being able to time your fundraising campaigns accurately will help save your organization time and effort trying to engage donors who are not ready to give.

Retaining Donors

One of Blackbaud’s more recent Charitable Giving Reports found the average donor retention rate for first-year donors ranges from 21-29%, depending on the platform they used to give on. This means that for every 10 new donors your organization acquires via fundraising efforts, only 2 to 3 of them will return. Fundraising software helps companies better nurture their relationships and retain donors.

Nonprofits look to fundraising software to solve some of the biggest fundraising challenges
Fundraisers spoke to us about their biggest fundraising challenges and the goals they hope to accomplish by using fundraising software.

Some of the top trends in the world of fundraising software include:

Integration with QuickBooks

As QuickBooks is one of the most popular accounting software solutions, many fundraising software solutions offer integration with the platform as an add-on. For example, solutions such as DonorPerfect allow you to record fundraising and donation efforts in their software and send data back to QuickBooks to eliminate double data entry and give more of a complete audit trail. All versions of QuickBooks, including QuickBooks Online can be used by nonprofits.

QuickBooks Pro Invoicing can operate as a fundraising software if needed
QuickBooks Pro will classify donations as invoices paid rather than a gift.

Tracking Charitable Donations in Real-Time

The occasional charitable donation can add up over time. For large fundraisers, software can automatically calculate how much money has been raised in real-time, demonstrating how close your organization is to meeting fundraising goals. Fundraising systems with accounting interfaces make it easy to transfer transactions directly to your accounting system.

Online Fundraising

The Charitable Giving Report from Blackbaud found online giving has grown 9%, with the average online gift rising as well. 28% of all online transactions were made with a mobile device. Fundraising software that provides an organization with the ability to have donors pay online and even via their mobile device should have a net positive on your charitable goals.

Monthly Giving Programs

While the donor retention rate for first-year donors may range from 21-29% (mentioned above), average donor retention rate is at 40-45%. Implementing a monthly giving program can increase this figure as high as 85-90%.

Innovative Web Technology

It’s no surprise technology is improving fundraising. Some of the key takeaways are how experts are trying to reach new donors in new places (via social media), tell stories more vividly (with video), and make giving easier for contributors (through mobile giving).

Bloomerang Fundraiser Management
Review the annual giving summary and engagement level of past donors with Bloomerang software.
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