QuickBooks Pro

34 Reviews 2.9/5

An accounting software system designed by Intuit for startups and small organizations.

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QuickBooks Recurring Billing
QuickBooks Invoicing
Chart of Accounts List

About QuickBooks Pro

QuickBooks, with more than 80% retail market share and over 2 million users, is the undisputed leader in accounting software for small businesses. Intuit designed QuickBooks to bring complete financial management capabilities to small business owners who do not want to deal with the hassle of trying to understand accounting jargon or debit/credit accounting.

QuickBooks Pro is more than accounting software. It is a comprehensive business management solution. QuickBooks Pro provides small businesses more than 15 integrated business solutions for their business including:

  • Accounting, Online Payroll & Direct Deposit Service
  • Online Banking and Bill Payment
  • Integration with Microsoft Word and Excel
  • The New QuickBooks.com Website
  • One-click Access to Quicken Business CashFinder
  • QuickBooks Training Seminars Support
  • QuickBooks Support Network
  • One-click Access to Ordering QuickBooks Supplies Online
  • One-click Access to QuickBooks Professional Advisors
  • One-click QuickBooks Updates Online
  • Quicken & Quicken Home and Business Conversion
  • TurboTax & TurboTax for Business Integration

Accounts Payable

QuickBooks helps you keep track of expenses, so you can see the money you’re spending in each category. Plus, QuickBooks helps you fill out your sales tax form in minutes and make sure your sales tax balance is accurate and up-to-date.

The system will also allow you to create and print checks. By using a batch processing method you can print all of your checks at once, and have them tracked for ultimate control of your money.

QuickBooks will help ensure that all of your financial obligations are met on time. To ensure that you don’t incur costly late fees, QuickBooks has a reminder feature that will allow you to record bills as they come and set a reminder to pay them before they are due.

Accounts Receivable

QuickBooks Pro gives you the ability to create a central data repository, containing all customer contact and transactional data. This allows you to track and follow up on past-due accounts and answer all customer requests more efficiently. Using QuickBooks Merchant Services you can even accept customer credit card payments directly right in QuickBooks.

QuickBooks Pro allows you to create invoices and track receivables. Using the data that has already been entered in QuickBooks (i.e. customer contact info & products/services) to create invoices in a snap. Invoices can be created from over 100 pre-designed templates; you can even customize invoices to show your company logo and tag line.

General Ledger

The General ledger will allow you to stay on top of your business. It will provide you with a consolidated view of who owes you money, who you owe money to, important reminders, and income/expense performance.

QuickBooks Pro uses the transactional history established in the general ledger to provide you with over 100+ pre-designed reports. Each report is adjustable, allowing you to gain useful insight into your business. Within each report you can click on any number to see the details behind it. Any report in the system can be exported to Microsoft Excel.

Using recent spending history, the system will allow you to create a working budget automatically. The budgeted amounts are then fully adjustable either individually or across line items. This allows you to later refer back to the budget to see how your actual spending compares to your original budget.


QuickBooks Pro gives you the ability to track your inventory. This will allow you to avoid overbuying and backorders. The system will allow you to setup reorder points that will automatically alert you as to when you should reorder a product.


The payroll application will allow you to manage your staff. The system will allow you to process payroll with appropriate tax deductions. The software is capable of paying employees by direct deposit as well. You can have the system automatically populate and print 1099s for independent contractors. QuickBooks Pro contains every tool you need to pay your employees.

Purchase Orders

QuickBooks Pro gives you the ability to create purchase orders for your purchases. All you need to do is select the appropriate vendor from a list of vendors and select an inventory item to order. Upon receiving the inventory, QuickBooks recognizes the products and matches it to the appropriate PO. Meaning when you enter inventory items, the correct corresponding PO is automatically reconciled.

Time Tracking

The QuickBooks Time Tracking functionality allows you to properly track your employees’ time to avoid under-billing your customers. The system will alert you when creating an invoice if there are any outstanding time or expenses for that customer. Bring over both item descriptions and notes to invoices, so customers can see what you are billing them for.

The system allows you to track time by employee, service, and customer. This is done by using timesheets. If you are creating an invoice, QuickBooks automatically alerts you to any unbilled time and expenses.

With a subscription to Time Tracker for QuickBooks Pro, you will give your staff the ability to enter their time in a easier and more efficient manner. The Time Tracker allows you to enter and record billable and non-billable hours into QuickBooks remotely. This will ensure accurate invoicing, payroll and reporting. Your employees or sub-contractors will need an Internet connection to enter their timesheets directly into QuickBooks.

Product Overview

Market Focus

Ratio of reviewers by organization size.

Industry Focus

Ratio of reviewers by sector.

Real Estate
Other Industries:
  • Hospitality (8%)
  • Professional Services (7%)
  • Construction (5%)

User Reviews of QuickBooks Pro

Submitted on August 13th, 2019 by an anonymous QuickBooks Pro user.

Solution lacks the ability to do job costing, as well as customizable invoices.

Submitted on June 9th, 2019 by an anonymous QuickBooks Pro user.

Quickbooks is very user-friendly. Everyone in the company enjoys using it.

Submitted on April 18th, 2019 by an anonymous QuickBooks Pro user.

Provides erroneous data and customer service charges everytime you call for assistance.

Submitted on December 10th, 2018 by an anonymous QuickBooks Pro user.

Every year we have to pay additional money to get our W2’s and are frustrated by this. The system never does what it is supposed to

Submitted on November 4th, 2018 by an anonymous QuickBooks Pro user.

It’s a great program that does everything we need it to do

Submitted on October 29th, 2018 by an anonymous QuickBooks Pro user.

We were unhappy with some of the changes made to the program and the customer support. We are worried about future changes.

Submitted on October 17th, 2018 by an anonymous QuickBooks Pro user.

It was limited for inventory management, but in terms of accounting, it did everything we need.

Submitted on October 9th, 2018 by an anonymous QuickBooks Pro user.

Quickbooks is not an ideal inventory management program

Submitted on July 4th, 2018 by an anonymous QuickBooks Pro user.

Quickbooks is getting outrageously expensive and their payroll services are really messed up which resulted in an IRS audit

Submitted on May 21st, 2018 by an anonymous QuickBooks Pro user.

Using it for a long time. Does everything I need it to do.

Submitted on May 10th, 2018 by an anonymous QuickBooks Pro user.

Quickbooks Pro is good for general accounting but it’s not a fit for us a general contractor. If you’re looking for a basic way to track expenses and revenue then it works well. However, it doesn’t have cost codes, project tracking, and chart of accounts which we need for drill down reporting.

Submitted on May 9th, 2018 by an anonymous QuickBooks Pro user.

Errors in turning estimates into invoices, sometimes it modifies the invoice to a different date and we have to double check everything

Submitted on May 3rd, 2018 by an anonymous QuickBooks Pro user.

It struggles with invoicing and billing terms that it just won’t do, doesn’t integrate well with banking and causes double entry errors

Submitted on April 24th, 2018 by an anonymous QuickBooks Pro user.

fed up with them, they keep changing everything, have a list of cutomized reports and every time they do an upgrade it messes up all my reports.

Submitted on April 22nd, 2018 by an anonymous QuickBooks Pro user.

Every month something crashes with this system. Their support takes forever to determine what is wrong and can’t offer any assistance. We pay over $500 a year for this which we think is ridiculous.

Submitted on April 17th, 2018 by an anonymous QuickBooks Pro user.

Quickbooks feels more like it’s geared towards large businesses, which we are not. The reports are cumbersome to set up and offer more features than we need, such as invoicing.

Submitted on April 2nd, 2018 by an anonymous QuickBooks Pro user.

Does not handle as many industries under the system as needed. The home screen has just become obnoxious. There’s so much functionality available that isn’t needed.

Submitted on March 21st, 2018 by an anonymous QuickBooks Pro user.

It’s too expensive they are forcing me to upgrade and it seems just too expensive. The price continues to go up and the functionality doesn’t seem to justify it. We are paying almost $700 per year just for payroll and another $200 for the software

Submitted on March 20th, 2018 by an anonymous QuickBooks Pro user.

We have to manipulate a lot of data in order to get reports. What scares me is after we pull a report if the heading is different it pulls up different figures. If we pull by projects and they forget to put or tie it to a vendor then it doesn’t pull

Submitted on March 13th, 2018 by an anonymous QuickBooks Pro user.

Simple to use solution

Submitted on March 12th, 2018 by an anonymous QuickBooks Pro user.

Fed up to my teeth with QB. I dislike that the customer service and relationship is very poor all they care about is getting our money and taking care of us is low on the totem pole. For the size of my business QB doesn’t adopt well to our needs. We spend hours on the phone trying to get it worked out and it’s a hassle.

Submitted on March 8th, 2018 by an anonymous QuickBooks Pro user.

We use QB Pro Desktop 2012 and it’s a great accounting program. However, we have customers we have to invoice on the spot and QB is very slow at doing that.

Submitted on March 7th, 2018 by an anonymous QuickBooks Pro user.

I like the functionality and have used Quickbooks for many years, however I am unhappy with their latest version forcing me to use cloud storage.

Submitted on March 4th, 2018 by an anonymous QuickBooks Pro user.

Bad programming. Multi-user mode creates issues within database.

Submitted on March 4th, 2018 by an anonymous QuickBooks Pro user.

I have been using this product for many years and I am finally fed up with it, it’s not worth the renewal. The functionality is ok but the service is horrible.

Submitted on February 27th, 2018 by an anonymous QuickBooks Pro user.

I wanted something simple, the chart of accounts is always messed up for the 5 companies we keep the books for, trying to get a hold of them can be difficult, Quickbooks pro is not a bad program I just want something less complicated

Submitted on February 27th, 2018 by an anonymous QuickBooks Pro user.

I can’t use online invoicing for our guests because we also have a deposit policy. This makes it hard to track all costs associated with guest accounts. Another dislike is we have to have 2 QB accounts, one for us and one for our accountant. This means we have to duplicate the information so he can see it.

Submitted on February 26th, 2018 by an anonymous QuickBooks Pro user.

I really like the program because it has all the accounting features we need. We also get excellent local support which is nice. I was fairly new to using it but it was easy to learn.

Submitted on February 26th, 2018 by an anonymous QuickBooks Pro user.

The software is not user friendly for tracking POs and invoices. There is also limited inventory capabilities which is important to us as a manufacturer.

Submitted on June 19th, 2017 by pardeep

The product is fairly easy to use and online access is a plus. I enjoy the peace of mind knowing that everything is backed up in real time, at no additional cost.

The Good…

The Online version of QuickBooks pro is a lot of “business” features that I realized we relied on so much with the Desktop version.

The Bad…

quickibooks pro 2017 feature

Submitted on January 27th, 2015 by Sharon

I have used quickbooks pro for the past 20 years and have loved it till a few days ago. This product is great for a small business. However if you have a problem you will be waiting on hold for at least 2 hours. I started to use the payroll about 10 months ago as I have always paid out to my employees as sub contractors, after using this product for payroll and deciding did not want it they told they were going to shut down my quickbooks and that I would not be able to use quickbooks pro whatsoever. All I wanted to do was stop the payroll monthly fee as I was not going to be using it anymore. This is terrible. I am running 4 different companies with Quickbooks and now I am shopping for another product other then Quickbooks. Up until yesterday I loved the product and have recommended to all of our business associates. I have on multiple occasions trained people how to use the product but will highly now recommend looking for something other then Quickbooks

The Good…

I really liked everything about it till yesterday

The Bad…

Customer service. Having someone that speaks well. Finding out that if I want to stop a certain service that I cant and they will shut my Quickbooks down

Submitted on December 16th, 2013 by an anonymous QuickBooks Pro user.

The Good…

Exporting reports to Excel is convenient.

The Bad…

Reports are not very customizable. I would like to be able to manipulate them.

Submitted on December 16th, 2013 by Kieran from Central DE Business Consultants

A basic small business accouting program with options for expansion.

Customer support

Submitted on December 10th, 2013 by an anonymous QuickBooks Pro user.

they need to improve their inventory futures

The Good…

Billing System

The Bad…