Donorbox

Donorbox is a fundraising software that facilitates the collection of donations through an embedded tool on websites or a popup widget. The platform supports one-time and recurring donations, with payment options including credit cards, Apple Pay, ACH transfers, and PayPal.

Donorbox Key Features

Donorbox offers a range of features designed to meet the fundraising requirements of various nonprofit organizations.

Checkout

The checkout process is streamlined with multiple online payment methods available:

• Apple Pay
• Google Pay
• PayPal Express
• Bank Payments

For organizations based in the U.S., Donorbox allows ACH bank transfer payments, while those in Europe can utilize SEPA bank transfers. These payment methods are noted for their low processing fees. In Canada, organizations can receive both recurring and one-time donations through pre-authorized debits (CPADs) via Stripe.

Donation Platform

• Options for Monthly, Annual, and Weekly Recurring Donations
• Feature allowing donors to cover processing fees
• Support for Company Gift Matching and Company Donations
• Multi-Currency Support

Market Your Campaign

• Pop-up Donation Forms
• Language support for 9 different languages
• Social Media integration
• Donor Wall for sharing messages
• Goal Meter to track fundraising progress

Donor Management

• Creation of Donor Profiles
• Customizable Questions for donors
• Facility to add notes to donations

Pricing

• Standard plan is free for 5 team members, with 1.75% platform fee
• Pro plan is $139 for 10 team members, with 1.5% platform fee
• Additional payment processing fees include 2.9% plus 30 cents for each Stripe payment and 1.99% plus 49 cents for each PayPal payment

How does Donorbox work?

Donorbox integrates with your website allowing you to add donation forms or create fundraising pages. It supports both one time and recurring donations.

Is Donorbox secure?

Yes, it is PCI compliant and uses SSL/TLS encryption to ensure the security of donors’ data.

What payment methods does Donorbox support?

Credit and debit cards, ACH bank transfers, PayPal, Apple Pay, Google Pay, and more.

Can I customize my donation forms?

Yes, you can add your logo, colors, and custom fields.

Does Donorbox offer any integrations?

Yes, Donorbox integrates with Salesforce, Mailchimp, Zapier, and more.

What fees does Donorbox charge?

Donorbox charges a platform fee of 1.75% for the Standard plan, and there are additional transaction fees from payment processors such as Stripe and PayPal. Higher-tier plans offer lower fees.

Can I set up recurring donations with Donorbox?

Yes, Donorbox allows donors to contribute weekly, monthly, quarterly or annually.

How can I track donations and manage donors?

Donorbox has a dashboard to track donations, manage donor information and generate fundraising reports.

Is there a limit to the number of campaigns I can create?

No, you can run multiple campaigns with Donorbox simultaneously.

Does Donorbox support international donations?

Yes, donors from around the world can donate in various currencies.

Can I offer donor incentives or rewards?

Yes, Donorbox allows you to set up gifts or recognition for specific donation levels.

Video Overview