The Best Donor Management Software
Donor management software helps nonprofits and charities streamline their fundraising and administrative tasks. We tested various platforms based on how well they manage donor databases, track donations and campaigns, and process payments.
- No extra fees for support or training
- Unlimited users included with subscription
- Low payment processing fees
- Easy to customize
- Strong training and support
- Easily grow into a paid version
- Keeps member and giving records organized
- Responsive customer service team
- Includes financial reporting tools
We’ve compiled a list of the top donor software from our independent research and review process to help you find the best fit for your organization:
- DonorSnap: Best Donor Database Management
- Bloomerang: Best for Membership Nonprofits
- Servant Keeper: Best for Churches
- Donorbox: Best Free Option
- Blackbaud Raiser’s Edge NXT: Best All-in-One Platform
- Little Green Light: Most Flexible Pricing
- Neon CRM: Best CRM Tools
- Bonterra Guided Fundraising: Best for Omni-Channel Marketing
- DonorPerfect: Best Customization Options
- GiveSmart: Best Mobile Tools
DonorSnap - Best Donor Database Management
Managing donor information from spreadsheets can lead to inefficiencies and inconsistencies. DonorSnap’s database management can help streamline and enhance this process by consolidating all donor-related data into a single, accessible location, facilitating efficient tracking, reporting, and communication.
DonorSnap centralizes all donor information, including contact details, donation history, and communication preferences. Using these advanced reporting tools, you can identify donors who typically attend fundraising events who are more likely to participate in future fundraisers.
The software allows for extensive customization that makes it stand out from its competitors. This enables you to tailor the system to your specific needs. You can create custom fields and forms ensuring that the database aligns with your unique requirements. The system also has strong reporting capabilities that enable you to generate detailed reports on donor activity, campaign performance, and fundraising progress, providing you with valuable insights to inform your strategies.
The system integrates with QuickBooks, so you can streamline financial tracking to ensure you have accurate and up-to-date records. This integration allows you to focus more on your mission and less on administrative tasks, enhancing your ability to to serve your community effectively.
However, DonorSnap’s pricing increases as you add more contacts. The beginner price is $50/month for up to 1,000 contacts. Then, it increases to $70/month for up to 2,500 contacts.
Bloomerang - Best for Membership Nonprofits
Bloomerang is a donor management and fundraising platform designed for small and mid-sized nonprofits. It includes core donor CRM features such as email campaigns, online giving forms, and wealth screening tools, with optional add-ons for managing recurring and tiered memberships.
What sets Bloomerang apart is its dedicated membership management functionality. This add-on is especially valuable for membership-based nonprofits like alumni networks, professional associations, and community clubs. It lets nonprofits create custom membership levels, manage dues, and automatically process renewals. Membership data connects directly to donor profiles, making it easy to send personalized communications and generate reports based on membership tier or status (such as active or unpaid).
While the core Bloomerang platform starts at $125 per month and includes unlimited users, the membership module is not included in the base plan. Bloomerang is best suited for organizations with two to 200 employees, offering user-friendly fundraising and membership management functionality.
Servant Keeper - Best for Churches
Servant Keeper is a nonprofit software solution designed specifically for churches. This solution includes donor and membership management, sacrament tracking, child check-in and security, real-time reporting, and more. Servant Keeper also gives ministries strong donor and contribution tracking tools.
Churches can choose from on-premises or cloud-based solutions. Servant Keeper has a few apps for mobile devices, including Mobile Ministry, Attendance, Member Profiles, Online Office, and Online Directory. The cloud-based solutions start at $69.99 per month with unlimited users.
Note: Additional church accounting software options are available for faith-based organizations.
Donorbox - Best Free Option
Donorbox is free for nonprofits with less than $1,000 in monthly donations raised. With this fundraising tool, you can collect payments through an online donation form embedded on your website or via a popup widget. Donors can choose from various payment methods, including credit cards, PayPal, ACH Transfers, Apple Pay, and Google Pay.
We found its QuickDonate tool worth mentioning. When someone makes their first contribution to you via DonorBox, they can opt-in for QuickDonate. This allows Donorbox to save their payment details securely. From there, they can make recurring contributions simply by logging into their account. This lets them skip the hassle of filling out a new form every time; they even have the option to repeat their previous gift or modify the amount.
From there, DonorBox processes the donation instantly, providing a seamless experience. Every gift triggers an instant thank-you email and automatic tax receipt, which reduces administrative work on your end. Plus, if a credit card fails or expires, QuickDonate prompts donors to update their payment method before trying again. Overall, this makes giving effortless, which can help increase donor retention. It’s a pretty solid tool, and it’s even included in the free plan.
For organizations that collect more, payment plans start at $159 per month. Like most donor management software, DonorBox charges Stripe and PayPal processing fees on all plans, so be sure to factor that into your budget.
Blackbaud Raiser’s Edge NXT - Best All-in-One Platform
Blackbaud Raiser’s Edge NXT is a powerful fundraising platform built for mid-sized and growing nonprofits. It combines donor management, campaign tracking, and wealth screening into a single platform for organizations like schools, healthcare organizations, foundations, and arts or cultural communities.
The system is ideal for nonprofits that need more than just a donor database. Its fundraising and donor platform connects with other Blackbaud nonprofit tools like volunteer management, grant tracking, and fund accounting through its integration with Financial Edge. Unlike other systems like Donorbox which only offer CRM and donation management tools, Blackbaud stands out as the one stop shop for nonprofits.
Pricing for Blackbaud Raiser’s Edge is available upon request based on your organization’s requirements and donor size. Generally, because of its wide feature breadth, pricing tends to reflect more of a mid-market and enterprise-level investment with complex requirements.
Little Green Light - Most Flexible Pricing
Little Green Light is a donor and customer relationship management solution. To meet the low operating costs of NPOs, the monthly subscription plans are based on the total number of constituents, allowing organizations to scale their usage as they grow. It starts at $45/month for up to 2,500 constituents and reaches its highest tier at $135/month for 50,000 constituents. Beyond that, each additional 10,000 constituents adds $15/month.
Custom report generation allows organizations to tailor their reporting needs, while the Flex Importer feature simplifies data imports, making it versatile for various data sources. Little Green Light’s integration with essential web-based services such as PayPal, Wufoo, MailChimp, and Constant Contact enhances its utility for nonprofit operations.
Neon CRM - Best CRM Tools
Neon CRM is a CRM that can also function as nonprofit donor management software. Workflow automation and smart deduplication, which can significantly reduce manual data entry and maintenance, allow organizations to allocate more time and resources to their core mission.
The software also offers flexible pricing options, making it accessible to organizations of various sizes and budgets. The Essentials Light package starts at $99 monthly, and higher-cost plans offer additional functionality.
Bonterra Guided Fundraising - Best for Omni-Channel Marketing
Donorbox, formerly Network for Good, is a one-stop solution for nonprofits to streamline their operations. Omni-channel marketing tools support all kinds of digital fundraising campaigns.
The many donor management features, including smart donor databases, custom contact profiles, and effective communication tools, empower organizations to build stronger donor relationships. The integrated fundraising, event management, and reporting capabilities help organizations make data-driven decisions.
DonorPerfect - Best Customization Options
DonorPerfect is an adaptable and cost-effective donor management solution. One notable advantage we found is the high level of customization, allowing screens, fields, and reports to meet an organization’s specific needs. This flexibility ensures NPOs can have a tailored solution while benefiting from the simplicity of a ready-to-install system.
DonorPerfect offers a range of pricing plans, making it accessible to organizations of varying sizes and budgets, starting as low as $99 per month for the Lite plan with 1,000 records. However, the need for additional add-ons might make GiveSmart too expensive for smaller nonprofits.
GiveSmart - Best Mobile Tools
GiveSmart is a fundraising and donor management solution with features like mobile bidding, text-to-donate, and live event streaming. This flexibility enables nonprofits to enhance fundraising events and create interactive and exciting experiences for donors and supporters.
GiveSmart supports virtual and hybrid fundraising events, making it adaptable to various fundraising needs and situations. The payment processing integrations, including options like Apple Pay and PayPal, simplify giving for donors.
What is Donor Management Software?
Donor management software is a nonprofit software that helps organize donor data, track giving history, manage communication, and improve fundraising outcomes. At its core, it functions like a nonprofit CRM, centralizing every interaction and donation in one place to strengthen relationships and retain support.
With a donor management system, nonprofits can:
- Track donations and giving trends over time
- Segment donors by campaigns, gift size, or engagement history
- Automate thank-you emails, tax receipts, and follow-ups
- Run reports to measure fundraising performance and donor retention
Modern systems often integrate with online donation tools, accounting software, and email platforms, enabling nonprofits to automate manual data entry and focus more on raising funds. Whether you’re launching a capital campaign or managing year-end giving, donor software provides the visibility and control needed to improve fundraising effectiveness and reduce administrative burden.
Key Features
| Feature | Description |
|---|---|
| Customizable Donor Profiles | Create any custom field of information you feel would be beneficial to track, such as contact information, gift sizes, date of last gift, campaigns contributed to, payment methods, recent communication efforts, and more. |
| Dashboard Views | Gain a complete overview of your data that will show ongoing trends on donation pages and allow for better decision-making in future campaigns. |
| Prospect Research Integrations | Import prospect lists and turn them into internal data in your donor management program. This will help identify areas to target and prospects that need to be worked on. |
| Matching Gift Searches | Cross-check a donor’s place of employment to identify any employment gift matching opportunities. |
| Mailing Lists Management | Create a direct mail campaign or an email campaign by utilizing donor information, which can encourage crowdfunding and peer-to-peer fundraising efforts. |
| Document Management | Share documents with your team regarding specific donations, contribution campaigns, or specific trends that may be noticed over time. |
| Online Fundraising | Link a donation page with your company website to accept pledges and donations online. Additional capabilities include allowing donors to register for fundraising events and send reminders about upcoming events. |
Key Benefits
Here are some key benefits donor management software offers its users:
- Comprehensive contact management: Acting like a customer relationship management (CRM) solution, donor management software allows NPOs to manage all donor contact records to ensure information is complete and up to date. Data from numerous spreadsheet or database sources can be imported and combined by reporting tools, making it easy to remove or merge duplicate entries, search names and addresses, and more. Nonprofit CRM can also directly link individuals, highlighting their relationships and affiliations.
- Better donor communication: Donor management software can turn your donor database into a full communications platform. Email integrations with popular solutions like Constant Contact send acknowledgment letters in batches, distribute contribution statements, and share online fundraising campaigns. Messaging capabilities also make it possible to import data from Excel, generate mailing labels, mail merge letters, and fix duplicate entries.
- Improved donor analysis: Use complex logic queries to get the most out of any donor database. NPO software can identify metrics like donation history to improve outreach
- Easy form creation: Whether it’s to gather contact information, recruit volunteers, or solicit and receive donations, donor management software lets NPOs easily create responsive web forms from templates that can be shared through email and social media links.
- Tracking, allocating, and managing volunteer work hours: Many NPOs depend on the generosity of volunteers to help carry out administrative and fundraising tasks. Donor management software helps volunteer workers perform their tasks.
- Increased accuracy: Create a centralized hub for all donor-related activities. Any separate databases, spreadsheets, address books, and payment systems can be linked into one common system to track donors. Doing so can greatly improve accuracy and transparency throughout the donation process, reducing human error.
Price Guide
Donor management software ranges from $40 per month up to $1,500 per month, depending on the number of donor records, feature depth, and support level. While some tools keep costs low with stripped down CRMs or freemium plans for smaller organiations, others scale into powerful multi-channel fundraising platforms with advanced features and automations.
Below is an overview of common pricing for donor management software:
| Plan Type | Best For | Annual Cost | Features Included |
|---|---|---|---|
| Starter (up to 2,500 donors) | New or small nonprofits | $500 – $3,500 | Core donor CRM, basic online forms, limited reporting, email acknowledgments |
| Growing (2,500 – 10,000 donors) | Expanding nonprofits with staff | $3,500 – $10,000 | Full donor CRM, volunteer/event tracking, integrations, multichannel communication |
| Advanced (10,000 – 50,000 donors) | Mature nonprofits running campaigns | $10,000 – $25,000 | Automation, P2P fundraising, segmentation, customizable dashboards, advanced analytics |
| Enterprise (50,000+ donors) | Large or multi-department orgs | $30,000+ | Custom workflows, enterprise integrations, API access, multi-site support |
Is There Free Donor Management Software?
Yes, there are several programs that offer free tiers or trials, but they come with trade-offs. Most free plans limit donor records and exclude advanced automations or include high platform fees for payment processing.
For example:
- Donorbox offers a free plan for under $1,000 in monthly donations but charges payment processing fees.
- Little Green Light and QGiv offer low-cost entry plans, but scale in price as record count increases.
What Are the Current Market Trends?
While nonprofit organizations have a different purpose than for-profit businesses focused on returning value to their shareholders, that doesn’t mean they’re not responsible for managing complex and intricate financial scenarios. Nonprofit organizations must have the right tools to manage their financial matters properly, from grants to recurring gifts.
One of our surveys identified the latest market trends in donation management software:
- 51% of nonprofits already use a donor/contribution management software: Fundraisers rely on three main types of software tools above others for managing their efforts: productivity apps, contribution management, and general accounting software.
- Online fundraising: Raising money online has become a popular and convenient way of soliciting donor funds. Fundraising software makes it easy to share social media links to campaigns for donations, process payments, and automate recurring gifts.
- Cloud-based software: Many donor management software platforms are now being offered as a cloud-based software as a service (SaaS). Donor data stored with SaaS software, charged annually or monthly, can often be accessed anywhere, enabled through a web browser or desktop and mobile apps.
- Mobile giving apps: Remote access now means apps are making it more convenient for donors to give from their phones. Dedicated apps available through the Apple or Android stores can increase potential giving.
Frequently Asked Questions
Does QuickBooks have Donor Management Tools?
What Is the Best NPO for My Organization?
The best donor management software for your organization depends on the size of your NPO operation. While every NPO needs a set of tools to manage and track donations and donors, not every organization needs a larger, more comprehensive standalone solution:
- Startup or small NPOs may want to consider donor management software that integrates with many small businesses’ existing solutions, such as QuickBooks.
- Medium-sized NPOs with a fair number of volunteers and donors should consider solutions that make it easier to parse growing donor databases for better management of donation tracking.
- Large or enterprise-level NPOs should embrace complete donor and volunteer management solutions to track large numbers of volunteers, donors, and events, coupled with cloud-based features to enable access and management on the go from your mobile device.
Many fundraising platforms have basic donor features, which could negate the need for a standalone donor management tool. However, suppose your nonprofit wants to record the long-time giving history of the donor base, encourage monthly donations, and use a more involved marketing plan for peer-to-peer fundraising. In that case, you’re better off with a dedicated donor management system.
