NeonCRM
3 Reviews 3.5/5 ★ ★ ★ ★ ★A customer relationship management software designed for nonprofit and membership-based organizations.
Product Overview
NeonCRM is a customer relationship management software designed for nonprofit and membership-based organizations. It streamlines fundraising, event registration, and contact management. The software also supports donor management, marketing, payment processing, and volunteer management.Pros
- Flexible pricing options
- Uses smart deduplication to limit manual data entry
- Customizable reports
Cons
- Support is a separate charge
- Built-in email template tool can be complex
- Customizing reports can be challenging
Target Market
Small to medium-sized non-profit organizations and associations with up to 200 employees.About NeonCRM
NeonCRM is a customer relationship management (CRM) software built for nonprofits. The software aims to help organizations raise more money and grow at a faster pace.
NeonCRM helps manage fundraising campaigns from start to finish and provides tools to engage donors, accept donations online, and receipt donors.
NeonCRM Key Features
- Donor management
- Donation forms
- Donor timelines
- Automatic receipting
- Reporting and analytics
- Marketing and communications
- P2P fundraising
- Payment processing
- Volunteer management
- Custom reports and one-click reports
- Performance dashboards
- Workflow automation
- Custom objects
- Smart deduplication
- Integrations
Pricing
The cost of NeonCRM Essentials Package starts at $99 per month for their Essentials Light option. This version works best for newer organizations with less than 500 records.
More robust versions of NeonCRM, called Impact and Empower, will range between $99 and 299 per month.
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User Reviews of NeonCRM
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With Neon CRM, we were able to monitor campaigns and use the statistics to validate the effectiveness of programs. The executive reports allow us to see the income and effectiveness over time, which prior to Neon CRM we had to rely on observation and gut.
Having a consultant assigned to the migration was key for me. I knew it was going to be a nightmare without help. If there wasn’t that level of interaction, the data wouldn’t have been migrated correctly. I give Neon One serious kudos. They managed to do it very effectively.
Awful - transferring data from excel and setting up column a nightmare. And no system flexibility for donations, membership etc. And service is abrupt and anything but helpful - everything on the clock and charged. Do not recommend.
Nothing
Setup, pricing, much more expensive than initially thought, staff rigid and unhelpful
Making the switch made sense financially from the get go. The expense was easily offset by bringing everything into one program, without even taking into account the growth we’ve experienced since using Neon.
Neon allowed us not to focus on mundane details, but to think outside of the box. We can focus on our community, and that helps the organization grow.
