Salesforce Nonprofit Cloud
4 Reviews 4/5 ★ ★ ★ ★ ★A cloud-based nonprofit CRM designed for managing fundraising, programs, donors, marketing, engagement, and grantmaking.
Product Overview
Salesforce Nonprofit Cloud is a nonprofit CRM software offering tools for managing donor relationships, fundraising campaigns, volunteer coordination, and program management. Nonprofit Cloud is customizable and integrates with other Salesforce products to provide a unified view of all activities.Pros
- Built on Salesforce infrastructure
- Provides actionable strategies from data
- Comes in two packages as Nonprofit Cloud or Nonprofit Cloud for Grantmaking
Cons
- Can be complex for users
- More expensive than similar platforms
- Moving away from NPSP which was for smaller nonprofits
Target Market
Medium to large nonprofits with over 100 employees, providing advanced customization and integration for global operations. It’s especially effective for nonprofits managing larger donor bases and campaigns.Nonprofit Cloud Features
Nonprofit Cloud is available to nonprofits of all sizes looking for one solution to manage their operations, fundraising, and engagement efforts.
- Constituent Relationship Management: Manage donor, volunteer and stakeholder relationships
- Fundraising Management: Track donations, pledges, fundraising campaigns and recurring gifts
- Program Management: Monitor and measure program outcomes and services provided to beneficiaries
- Volunteer Coordination: Track volunteers by program, match volunteers with opportunities, as well as tracking volunteer hours
Nonprofit Cloud for Grantmaking Features
Nonprofit Cloud for Grantmaking is best suited for foundations and organizations that need to manage the full grant lifecycle from application to reporting to impact assessment.
- Grant Application Management: Accept, review, and score grant applications
- Grant Disbursement: Track grant payments and manage financial reporting
- Impact Measurement: Monitor the outcomes and impact of the grants
- Compliance: Confirm grantmaking activities comply with regulations and maintain detailed records for accountability
Nonprofit Cloud Pricing
The Salesforce Nonprofit Cloud Enterprise Edition pricing starts at $60 per user per month. The Unlimited Edition is $100 per user per month.
Nonprofit Cloud for Grantmaking Pricing
Nonprofit Cloud for Grantmaking comes in bundles of $175/user/month and $225/user/month.
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User Reviews of Salesforce Nonprofit Cloud
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- Diversified Consumer Services
- 51-250 employees
- Annual revenue $10M-$50M
Too much of a machine for the small animal that we are
The software is very robust but from our experience we have found it to be complicated and difficult to learn. I feel to efficiently utilize the software you need an IT team willing to train the staff on the program. It is just too much of a machine for the small animal that we are. Because we are not well versed in the software, we have deployed alternative systems to support areas that are probably included within the system. I am sure the software is a great fit for a larger organization but not for a smaller one of our size.
- Family Services
- 1-10 employees
- Annual revenue $0-$1M
The hassle is not worth the reward for small to medium non-profits
SalesForce is an extremely powerful software if you are a developer or can afford one. For the small to medium non-profit, the hassle is not worth the reward.
Pros
You can probably do anything you can imagine with it if you have the money and a development team.
Cons
It is extremely difficult for even a techie person to administer unless that will be their only job. It is too complex to perform even the simplest functions, like creating thank you letters to donors, without a significant investment of time. So although you don't pay in dollars for the software, you pay in time.
Salesforce Nonprofit Cloud Review
Salesforce helps us to gather and analyze information so we can focus on turning what we learn into actionable strategies.
Salesforce Nonprofit Cloud Review
We’ve built a very stable infrastructure using Salesforce. We can innovate at an even faster rate and push the boundaries of what we’re doing.
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