Donor Management Software

Get the best donor management software for your business. Compare product reviews, pricing below. Read our buyer’s guide for more help.

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Servant Keeper Screenshot
Over 30,000 ministries have turned to Servant Keeper for their church management software solution. Servant Keeper is designed to help ministries improve the way they do ministry so they can spend less time behind the…
Price Range
$ · · · ·
Starting Price
$299 (perpetual license)
Client OS
Mac, Web, Windows
Deployment
Cloud or On-Premises
Mission CRM Screenshot
Mission CRM is a donor management and fundraising system built from the ground up on the Microsoft Dynamics 365 platform. Office 365 Interface; Campaign Management; Online Giving; Office 365 apps; Moves management; Event…
Price Range
$ $ · · ·
Starting Price
$50/month/user
Client OS
Windows
Deployment
Cloud Hosted
DONATION Screenshot
DONATION is simple, powerful and affordable Windows software for tracking donors and donations and issuing charitable receipts. Versions include a free feature-limited Lite version, normal Standalone version, Local Network…
Price Range
$ · · · ·
Starting Price
$100/year
Client OS
Web, Windows
Deployment
Cloud or On-Premises
Logos II Church/Donor Management Screenshot
Often, the culprit in people leaving a church not plugged in or unnoticed is because of lack of organization. We know you are shepherds at the core and it breaks your heart to hear stories of people falling through the…
Price Range
$ $ · · ·
Client OS
Windows
Panorama Screenshot
Panorama donor management and fund raising software is available in either the Standard or Premium version. Each system is similar in that they are easy to use and inexpensive to purchase. Panorama Standard provides…
Starting Price
$1,799/year
Client OS
Web, Windows
Deployment
Cloud or On-Premises
Aplos Donor Management Screenshot
Aplos Donor Management is a simple and affordable product for nonprofits needing to track charitable donations. With Aplos Donor Management you will be able to: Access your information from anywhere there is internet access…
Starting Price
$50/month
Client OS
Web
Deployment
Cloud Hosted
Millenium Screenshot
Millennium is a comprehensive donor relationship management tool that provides you with a 360 degree view of donation activity, communications received, events attended, and personal relationships. Support your entire…
Price Range
$ $ $ $ ·
Client OS
Windows
Donation Tracking System Screenshot
Software for non-profit groups to track pledges and donations and to write letters of thanks and write reports….
Client OS
Windows
Sparkrock Engage Screenshot
Sparkrock Engage helps you provide the highest quality of care and program delivery for your clients, build and foster healthy donor relationships to improve your fundraising efforts, and efficiently manage your applicant…
GiftWorks Volunteers Screenshot
GiftWorks Volunteers helps you drastically improve your volunteer relationships. This software provides you powerful contact management tools to maintain relationships with your volunteers, manage their job assignments, run…
Client OS
Windows
Donor Management CRM Screenshot
LGL helps you really get to know your constituents, including your donors, prospects, board members, volunteers, sponsors—anyone who matters to your organization. Assign gifts to any combination of campaigns, funds, appeals…
Price Range
$ $ · · ·
Starting Price
$39/month
Client OS
Web, Windows
Deployment
Cloud Hosted
DonorSnap Screenshot
DonorSnap is an online fundraising and donor management system that tracks all of your donor, prospect, volunteer, member, grant, sponsor, etc. data in one place. It is great for all types of nonprofits because it can be…
Price Range
$ $ · · ·
Starting Price
$39/month
Client OS
Windows, iOS
Deployment
Cloud Hosted
iMIS Screenshot
iMIS 15, the next evolution of iMIS, is designed to transition iMIS users from client-server to the freedom of the Web. By leveraging today’s technology, including Microsoft’s .NET development platform, iMIS 15 provides…
Price Range
$ $ $ · ·
Starting Price
$300/month/user
Client OS
Web
Deployment
Cloud or On-Premises
DonorPerfect Screenshot
DonorPerfect Fundraising Software is the perfect tool to help grow your organization’s fundraising success. Building on over 15 years serving the non-profit community, DonorPerfect sets the standard as the easiest, most…
Client OS
Windows
DonorPro CRM Screenshot
DonorPro CRM is a web-based platform that will keep track of your entire constituent base while allowing you to focus on development and relationship building with your donors, volunteers, supporters, clients and staff. A…
Client OS
Web
Deployment
Cloud Hosted
Raiser's Edge NXT Screenshot
For over 25 years, Raiser’s Edge has been a leader in developing fundraising software and facilitating relationship management for nonprofits. With the launch of Raiser’s Edge NXT, we’re ushering in a new age of performance…
Starting Price
$4,000/year
Deployment
Cloud Hosted
Nonprofit Cloud from SalesForce Screenshot
Nonprofit Cloud from SalesForce provides one platform for your program management, fundraising, and marketing and engagement. Nonpofit Cloud provides the Nonprofit Success Pack (NPSP) that helps your organization get started…
Price Range
$ · · · ·
Starting Price
$9/month
Deployment
Cloud Hosted
Donorbox Screenshot
Donorbox is a fundraising software that lets you collect donations via an embedded tool on your website or a popup widget. The software can accept one-time donations or let users create recurring donations. These payments can…
Price Range
$ $ · · ·
Starting Price
$45/month
Client OS
Web
Deployment
Cloud Hosted

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Donor Management Software Buyer’s Guide

If you’re a nonprofit organization, donations are your lifeblood. The generosity and kindness of your benefactors keep your organization running, enabling critical research, greater public awareness for your cause, and the ability to share life-changing gifts. Enter donor management software.

While nonprofit organizations have a different purpose than businesses focused on returning value to their shareholders, that doesn’t mean they’re not responsible for managing complex and intricate financial scenarios. Nonprofit organizations must have the right tools in place to properly manage their financial matters, from grants to recurring gifts. Donor management software makes it easy to manage a donor database, analyze and assess donations, process payments, track events and fundraising campaigns, and carry out your nonprofit organization’s administrative tasks.

This guide will provide you with information on the following topics:

What Is Donor Management Software?

Donor management software makes it possible for nonprofit organizations (NPOs) to manage, track, and execute strategies that engage and retain donations. Donations are a vital component of any NPO, and donor management software enables users to take more control over their donor database. By tracking and analyzing a donor’s transition or communication history, donor management software helps create targeted email marketing campaigns that offer convenient links to accept online donations.

With the right donor management software, NPOs can make it easy for any number of users or volunteers to take advantage of powerful donation tools. Data mining and data conversion tools make it easy to analyze trends to identify areas of success and opportunity. And with powerful communication tools like automated email campaigns, mail merged thank-you letters, and contribution statements, staying in touch with donors is simpler than ever before.

Primary Features

Feature Description
Customizable Donor Profiles Allows you to create any field of information you wish to or feel would be beneficial to track. Examples include contact information, gift sizes, date of last gift, campaigns contributed to, payment methods, recent communication efforts, and more.
Dashboard Views Shows a complete overview of your data that will show ongoing trends and allow for better decision making.
Prospect Research Integrations Import prospect lists and turn it into internal data in your donor management program. This will help identify areas to target and prospects that need to be worked.
Matching Gift Searches Cross-check donor’s place of employment to identify any employment gift matching opportunities.
Mailing Lists Management Create a direct mail campaign or an email campaign by utilizing donor contact information.
Document Management Share documents with your team regarding specific donations, contribution campaigns, or specific trends that may be noticed.
Online fundraising Link with your company website to accept pledges and donations online. Additional capabilities include allowing donors to register for events and send reminders about upcoming events.

Key Benefits

NPOs depend on their solutions to manage, improve, and maintain incoming donations. Here are some key benefits that donor management software offers its users:

  • Improved donor analysis: Powerful data management tools in donor management software enable NPOs to use complex logic queries to get the most out of any donor database. By maximizing a donor database’s capabilities to track each donor’s complete donation history and every possible point of contact, NPOs can identify trends that make it easy to reach as many donors as possible. For example, database queries can be used to pinpoint donors who haven’t given in a set period of time, identify people who have attended events but have not given, or assess donors who usually give but haven’t yet made an annual donation.
  • Comprehensive donor record management: With donor management software, NPOs can manage all donor addresses and contact records to ensure information is complete and up to date. Data from a variety of different spreadsheet or databases sources can be imported and combined, making it easy to remove or merge duplicate entries, quickly search through names and addresses, and add wealth and philanthropy ratings. Donor management software can also directly link individuals, highlighting their relationships and affiliations.
  • Better donor communication: Donor management software can turn your donor database into a comprehensive communications platform. Email integrations with popular solutions like Constant Contact make it easy to send email acknowledgment letters in batches, distribute contribution statements, and share online fundraising campaigns. Communication capabilities also make it possible to import data from Excel, generate mailing labels, mail merge letters, and identify and merge duplicate entries.
  • Easy form creation: Whether it’s to gather contact information, recruit volunteers, or solicit and receive donations, donor management software lets NPOs quickly and easily create responsive web forms that can be shared through email.
  • Tracking, allocating, and managing volunteer work hours: Many NPOs depend on the generosity of volunteers to help carry out administrative, donor management, and fundraising tasks. Donor management software makes it simple to build a database of volunteer workers, assign work to volunteers, and track their complete work history.
  • Error reduction: For NPOs, donor management software can act as a centralized hub for all donor-related activities. Any number of separate databases, spreadsheet, address books, and payment systems can be linked in one common system. Doing so can greatly improve accuracy and transparency throughout the donation process.

What Type Does Your Business Need?

The best donor management software for your organization depends on the size of your NPO operation. While every NPO needs a set of tools to manage and track donations and donors, not every organization needs a larger, more comprehensive standalone solution:

  • Small NPOs may want to consider donor management software that integrates with existing solutions that many small businesses use, such as QuickBooks.
  • Medium NPOs with a fair number of volunteers and donors should consider donor management solutions that make it easier to parse larger donor databases for better management of donation tracking.
  • Large NPOs should embrace complete donor management solutions that make it easy to track large numbers of volunteers, donors, and events, coupled with mobile and cloud-based features that enables access and management on the go.

Just as all NPOs have different purposes, not all donor management software solutions are alike. It’s important to carefully assess the capabilities of each donor management software solution to ensure it meets the particular needs of your NPO.

DonorSnap Donor Management Software dashboard

One popular piece of donor management software is DonorSnap (pictured above), a cloud-based solution available through an affordable monthly subscription fee. DonorSnap gives NPOs complete control over their donor database, making it easy to quickly manage and reach out to thousands of donors in an instant. In addition to standard features like pledge tracking, donation entry and acknowledgment, and comprehensive reporting, DonorSnap also offers direct integration with QuickBooks for enhanced accounting and fundraising capabilities.

Is QuickBooks a Donor Management Tool?

QuickBooks itself does not have a donor management tool included in it’s base package. QuickBooks itself recommends looks into more robust systems for donor management, especially if you anticipate tracking each donor touchpoint and not just each donation. Some basic fundraising software options will have basic donor management features, which could negate the need for a complete donor management tool.

The bottom line is if your nonprofit has a deep donor base, a large employee pool, and a more involved marketing plan, you’ll be best suited with a donor management system.

Common Pain Points

One common pain point for many NPOs is the cost of adopting new donor management software. As many NPOs run on tight budgets, large investments in new solutions can prove to be costly and potentially unaffordable. While many cloud-based solutions are more affordable and make it easier to account for recurring software costs with subscription pricing, it’s important for any NPO to choose a solution that suits their budget.

Ensuring ease of use is another important pain point for donor management software. Because many NPOs depend on volunteer labor, user-friendly donor management software is essential for organizations to make the most of their donor database. Whether it’s through an intuitive user interface, comprehensive and easy to understand training documentation, or included technical support, donor management software that’s easy for volunteers to use can help reduce errors, improve data security, and maximize productivity.

Here are some of the market trends donation management software developers have taken into consideration when crafting their solutions:

Usage rates of software management tools among non-profits for fundraising
  • 51% of nonprofits used a donor/contribution management software (pictured above): We asked fundraisers to share with us which software tools they used. We found fundraisers rely on three main types of software tools above others for managing their efforts.
  • Online fundraising: Raising money online has become a popular and conveniently of soliciting funds from donors. Donation management software makes it easy to share links to campaigns for donations, process payments, and manage recurring gifts.
  • Cloud-based software: Many donor management software platforms are now being offered as a cloud-based software as a service (SaaS). SaaS software can often be accessed anywhere, enabled through a web browser or a variety of desktop and mobile apps. Cloud-based donor management software is often accompanied by a recurring subscription price, making it easy to account for technology costs on an ongoing basis.