Salesforce for Nonprofits
4 Reviews 4/5 ★ ★ ★ ★ ★A nonprofit CRM tool designed by and for Salesforce.
Product Overview
Nonprofit Cloud from SalesForce provides an all-in-one platform for your program management, fundraising, and marketing and engagement. Nonprofit Cloud provides the Nonprofit Success Pack (NPSP) that helps organizations get started with Salesforce CRM for fundraising, programs, reporting, and more. It includes features like attendance, registration, survey, and campaign management.
The Salesforce Nonprofit Cloud provides a real-time view of fundraising performance, along with data driven alerts and insights.
Pros
- Built on Salesforce infrastructure
- Provides actionable strategies from data
Cons
- Can be complex for users
- More expensive than similar platforms
Target Market
Nonprofit organizations of various sizes that require a versatile and scalable CRM solution.Video Overview
Features
- Program Management
- Marketing Communications
- Community Engagements
- Fundraising
- Grantmaking
- Analytics
- Apps for additional features
Pricing
The Salesforce Nonprofit Cloud Enterprise Edition pricing starts at $60 per user per month. The Unlimited Edition is $100 per user per month.
With Salesforce, users have seen:
- 130% increase in total online giving
- 62% decrease in client intake
Product Overview
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User Reviews of Salesforce for Nonprofits
Write a Review
The software is very robust but from our experience we have found it to be complicated and difficult to learn. I feel to efficiently utilize the software you need an IT team willing to train the staff on the program. It is just too much of a machine for the small animal that we are. Because we are not well versed in the software, we have deployed alternative systems to support areas that are probably included within the system. I am sure the software is a great fit for a larger organization but not for a smaller one of our size.
SalesForce is an extremely powerful software if you are a developer or can afford one. For the small to medium non-profit, the hassle is not worth the reward.
You can probably do anything you can imagine with it if you have the money and a development team.
It is extremely difficult for even a techie person to administer unless that will be their only job. It is too complex to perform even the simplest functions, like creating thank you letters to donors, without a significant investment of time. So although you don’t pay in dollars for the software, you pay in time.
Salesforce helps us to gather and analyze information so we can focus on turning what we learn into actionable strategies.
We’ve built a very stable infrastructure using Salesforce. We can innovate at an even faster rate and push the boundaries of what we’re doing.
