Edmunds GovTech
5 Reviews 3.5/5 ★ ★ ★ ★ ★A local government suite with integrated modules for finance, utility billing, personnel management, and tax administration.
Product Overview
Edmunds GovTech is a software suite for local government agencies. Its offerings include an integrated suite of municipal software that can be either hosted or on-premises. The software focuses on aspects like finance, tax, utility, personnel, permitting, and citizen engagement. The system aims to unify and standardize financial reporting, streamline tax collection, automate utility billing, manage personnel tasks, improve parcel management, and empower citizens with access to their data.Pros
- Web portals and mobile apps for employees, residents, and vendors
- Can customize the system by only selecting specific modules that you need
- Streamlines finance, payroll, clerical work, and utilities operations
Cons
- Complex financial reporting
- Lack of drill-down reporting
- No free trial
Target Market
Local government agencies, particularly municipalities and utility authorities.Video Overview
Key Features
- Integrated Modules: Provides various interconnected modules covering finance, tax, utility billing, personnel management, permitting, and citizen engagement.
- Customization and Flexibility: Offers custom reporting, electronic billing, unlimited rate schedules, and the ability to add an unlimited number of funds or attachments.
- Web Portals and Mobile Apps: Provides 24/7 access for employees, residents, and vendors to access information and services.
- Compliance: Abides by all local, state, and federal government statuses and regularly monitors changes.
Edmunds GovTech Pricing
The cost of Edmunds GovTech starts at $5,000 upfront. The software is priced by users, annual maintenance, hosted service, SaaS, subscription, up front. There is no free trial available. There is no free version available.
Product Overview
Developer Overview
User Reviews of Edmunds GovTech
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Wasted an hour trying to adapt to "new software"
Wasted an hour trying to adapt to “new software” for Millburn township real estate tax payment. Finally had to switch from my browser. Previous software worked seamlessly.
Pros
nothing
Cons
doesn't work on firefox. Poor instructions. Poor tech support
You have to run multiple reports to get one answer
Some of our departments absolutley love the software but when it comes to the financial reporting, the accounting team is struggling. You have to run multiple reports to get one answer. And in running multiple reports, we often find ourselves with different balances. One report may have checks from the previous year or one may included incumbences, while another does not. The drill down reporting is also lacking. I can’t run a GL report and drill down to the POs. Instead I have to run multiple reports to get an answer that is offered on one report in other software I have used in the past.
They were able to help us switch off QuickBooks
After reviewing a few systems from Software Connect’s recommendations, we are thinking of switching over to Edmunds GovTech. They were able to help us switch off QuickBooks and into a true fund accounting program.
One thing that made Edmunds stand above the rest was that they specialized in smaller municipalities and had a few proposals for us. I liked how we were able to customize what modules we wanted that best fit our city.
They are also including support both before the sale and after to make sure our transition period is smooth.
Can add on as we go
We have yet to make a decision but are leaing towards the Edmunds program right now. They have been good to work with so far.
We have been using the same system for the last 15 years and switching over to a program with huge annual fees is a transition. Alot of systems we reviewed had huge annual costs.
That is why we like Edmunds, I believe we are able to add on and update it as we need. This lets us slowly transition to the new system without going all in at once.
Pros
Lets us add on features as we need.
Has made my whole department more efficient
Has made my whole department more efficient and allows us to upload and store documents for quick look back and referencing. The most positive experience is when I can tell my staff that something we want updated or revised is included in the latest software update.", “Edmunds offers a general sense of genuine customer service. I have experienced often that our business matters to them. My needs quickly become their needs. My suggestions transition into their ability to see how it could benefit others who are of a similar size or scope.”, “As we are all part time, it was difficult to receive IT help when it was needed. Staff can now call or email for IT assistance and receive assistance at the time of need. We highly recommend Edmunds GovTech and look forward to our partnership for years to come.
