GRC to manage risk and resilience in real time

About ServiceNow GRC

ServiceNow governance, Risk, and Compliance (GRC) software powers your business with risk-informed decisions. Gain a front-line view of insights and tasks to identify potential risk in real-time.

GRC includes platform capabilities to simplify cross-functional integration, communication, and processes. The single data model eliminates information silos by creating a common repository. And automated workflows reduce bottlenecks from manual processes. ServiceNow GRC helps you resolve issues faster than ever before.

Video Overview


  • Policy and Compliance Management: Automate and manage policy lifecycles and continuously monitor for compliance.
  • Risk Management: Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.
  • Business Continuity Management: Plan, exercise, and recover from disasters effectively and efficiently.
  • Vendor Risk Management: Continuously monitor, detect, assess, mitigate, and remediate risks in vendor ecosystems.
  • Operational Risk Management: Manage operational risk as part of an integrated risk management program.
  • Continuous Authorization and Monitoring: Accelerate the process of bringing IT systems online and continuously monitoring them.
  • Operational Resilience: Gain real-time visibility into the resilience of your technology, people, processes, and facilities.
  • Regulatory Change: Keep pace with today’s complex regulatory landscape with integration to leading content providers.
  • Audit Management: Use risk data to scope and prioritize audit plans and automate cross-functional processes. -Use Case Accelerators: Get an operational head-start on compliance with popular frameworks and regulations.
  • Performance Analytics: Create real-time dashboards and reports to detect failing critical controls.
  • Virtual Agent: Give employees help when they need it with virtual agents that understand simple, human language.
  • Predictive Intelligence: Simplify and accelerate everyday work with built-in machine learning.

Product Overview

Related Products

  • HighBond
    An end-to-end integrated GRC platform
  • LogicGate
    An enterprise risk, governance, and compliance platform
  • Resolver GRC
    An industry-leading, all-in-one GRC software
  • Exterro
    A legal governance, risk, and compliance (GRC) solution.

User Reviews of ServiceNow GRC

Submitted on June 16th, 2023 by Rudra Prayag Pandey

I had good experience with ServiceNow GRC

The Good…

Its capability of easily integrating with other tools

The Bad…

There is nothing which I liked least about ServiceNow GRC

Submitted on March 31st, 2021 by Anne Kristine Naess

ServiceNow was the key. We said to developers that we would automate all change tickets for them and use ServiceNow to remove any manual steps for them, if they just complied with some basic rules.

Submitted on March 31st, 2021 by Stephen Mansfield

We saw an opportunity to automate and digitize workflows more broadly and accelerate the onboarding of member firms worldwide. We continue to align business requirements with platform capabilities, transforming enterprise service management at Deloitte. We now think of ServiceNow as a global ERP system for technology and the connective tissue across our enterprise.

No matter where I am in the world, if I need help with technology, I want it to work the same way. ServiceNow is helping us do that, standardizing everything from change management to asset management while providing a central view of our operations.

Submitted on March 31st, 2021 by Rebecca Mookerjee

The advantage of ServiceNow is we have all the information in one system, automated forms, and it’s really easy to configure.