AxisCare
12 Reviews 5/5 ★ ★ ★ ★ ★A home care scheduling and EVV software with a GPS-enabled mobile app for caregivers.
Product Overview
Designed for enterprise-level, non-medical personal care and Medicaid agencies, AxisCare is a web-based scheduling and management software. Key functionalities include scheduling, GPS mobile app, EVV, VA billing, and hospitalization tracking and metrics. AxisCare features medication reminders, payment processing with next-day funding, billing and payroll integrations, and custom forms and reporting.Pros
- GPS-enabled mobile app for caregivers
- Drag-and-drop scheduling
- Custom reporting
Cons
- Lack of automated shift verification
- CRM module can be difficult to navigate
Target Market
Enterprise-level, non-medical personal care home care agencies, including those billing to Medicaid. Best for agencies looking to improve their workflows, reporting, and billing processes.AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and four different countries that provides unlimited training and support.
AxisCare Key Features
AxisCare offers employee scheduling, a GPS mobile app, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment.
Veterans Affairs and Medicaid Billing
AxisCare’s comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Their specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submissions, while the Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities.
Scheduling and Mobile App
The software can schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities occur and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ADLs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline.
Reports
AxisCare’s scheduled reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This ensures that home care agency owners receive consistent and accurate reporting data and guarantees that essential information is available precisely when needed, supporting vital business decisions for home care owners without the risk of human error or oversight.
Integrations
AxisCare integrates with partners for payroll and billing (QuickBooks + QuickBooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), and caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help its clients get up and running on their custom site as quickly as possible.
Video Overview of AxisCare
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User Reviews of AxisCare
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Very good. Our Nurses love it
So far everyone is loving AxisCare. The nurses are able to control their own schedules. The familes can see their schedules and billing. And we have been working with the VA to have clean proper medical billing. They also have a great support team.
Pros
Great support. Always gets someone on the phone. First 2 months we had weekly meetings to talk about the software to help us get comfortable.
Cons
Nothing bad to say so far.
The app we use for our Caregiver's to clock in/out
Easy to use, friendly and responsive staff willing to make updates and changes as time goes on. The software team has upgraded and made AxisCare better and better over the time we have used it. Also, their scheduling piece is fantastic!
Pros
The app we use for our Caregiver's to clock in/out and the scheduling part of the software.
Cons
The flexibility and number of reports that can be generated could be better.
- Health Care Providers & Services
- 251-1K employees
- Annual revenue $10M-$50M
AxisCare Review
Amazing, Simple, inclusive, great depth, this is a GREAT software for our company
Pros
The development team is amazing. They are constantly working to improve our experience with
Cons
WE LOVE IT!!!!!
I could not be happier
AxisCare is by far the very best value, it is the most versatile, and best customer service software. I could not be happier! New team members have been able to learn this system incredibly fast. I can’t imagine us ever using anything else! It is easy to use. The customer service is off the charts incredible. I can’t say enough good about it!
AxisCare Review
Excellent customer service. They are always a step forward. The software is extremely easy to use.
Extremely intuitive and user friendly
For such an incredibly powerful software soulution, AxisCare is extremely intuitive and user friendly. We can have new scheduling managers up to speed in a short amount of time. The app, which is both Apple & Android compatible, is wonderful. We have so many caregivers comment how easy this system is compared to other agencies they have worked with.
constantly finding new and innovative ways to use AxisCare
The marketing portion of this program is the single most important factor in the growth of my business. AxisCare works seamlessly with Quickbooks Pro or Quickbooks Online Edition. I’ve used both and AxisCare saves me so much time. I am constantly finding new and innovative ways to use AxisCare and their support and development teams are the best. Problems are solved immediately and suggestions are implemented in the newest updates.
AxisCare Review
The support staff is wonderful. They listen to concerns and suggestions and have made changes to help the product be better suited for our needs.
AxisCare Review
The dashboard, user interface, and intuitiveness of this scheduling software are my favorite features.
AxisCare Review
This is the best scheduling software around. The features are execellent and Customer Support is awesome.
AxisCare Review
Overall, AXIS is a great scheduling system, that has DEFINITELY added ease and efficiency to the job of the scheduler. And I should know, since I am the scheduler!!!
AxisCare was up to the task
After using a competitor’s software for our first year in business, I was looking for a better solution to handle the complex scheduling issues we face on a daily basis. AxisCare was up to the task. Not only did we find a better solution for handling the scheduling, but the consistent enhancements to the overall software package displays the dedication this Company has towards staying ahead of the competition. The roll-out of the AxisCare Mobile App has been a huge win for our caregivers, which translates to a huge win in the office. There are less missed clock-ins and the completion of ADL’s is much more consistent. The support staff is fantastic. We have experienced a very quick response time anytime there are questions or issues and the staff always treat you in a friendly and professional manner.
