AxisCare
12 Reviews 5/5 ★ ★ ★ ★ ★A home care scheduling and EVV software with a GPS-enabled mobile app for caregivers.
Product Overview
Designed for enterprise-level, non-medical personal care and Medicaid agencies, AxisCare’s award-winning, web-based scheduling and management software allows agencies to manage and grow with confidence. Key functionalities include robust scheduling, GPS Mobile App, EVV, VA billing, and hospitalization tracking and metrics. Featuring medication reminders, payment processing with next-day funding, billing and payroll integrations, and custom forms and reporting, AxisCare is the easiest-to-use scheduling software in the home care industry.Pros
- GPS-enabled mobile app for caregivers
- Drag-and-drop scheduling
- Custom reporting
Cons
- Lack of automated shift verification
- CRM module can be difficult to navigate
Target Market
Enterprise-level, non-medical personal care home care agencies, including those billing to Medicaid. Best for agencies looking to improve their workflows, reporting, and billing processes.About AxisCare
AxisCare is an award-winning, enterprise-level, web-based home care scheduling and management platform. Designed for personal home care agencies in all 50 states and 7 countries, AxisCare provides free and unlimited training and support. Specializing in Private Pay, VA Billing, Medicaid, and other 3rd-Party Billing integrations, the user-friendly platform helps agencies keep track of visits. It also helps manage caregivers and grow businesses with industry-leading tools such as a GPS mobile app, custom reporting, and drag-and-drop scheduling. AxisCare provides one-click payment processing with next-day funding, business intelligence, caregiver chat, built-in marketing, EVV, and more.
AxisCare Key Features
AxisCare offers:
- User-Friendly Scheduling
- Built-In Marketing
- Applicant Tracking
- GPS Caregiver Mobile App
- Custom Forms
- Custom Reports
- Hospitalization Tracking
- Business Intelligence
- Family Portal
- Payment Processing with Next-Day Funding
- EVV Integrations
- Visit Insights
Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, and track connections and relationships, allowing agencies to manage marketing efforts and offer a better return on investment.
- Easily schedule visits with caregivers and clients and provide real-time alerts to office staff, notifying them of late clock-ins and more.
- Track where visit activities occur and restrict clock-in location using geofence and GPS capabilities.
- Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, expenses, and more, even if they are offline.
AxisCare integrates with industry-leading partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others.
Video Overview of AxisCare
User Reviews of AxisCare
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So far everyone is loving AxisCare. The nurses are able to control their own schedules. The familes can see their schedules and billing. And we have been working with the VA to have clean proper medical billing. They also have a great support team.
Great support. Always gets someone on the phone.
First 2 months we had weekly meetings to talk about the software to help us get comfortable.
Nothing bad to say so far.
Easy to use, friendly and responsive staff willing to make updates and changes as time goes on. The software team has upgraded and made AxisCare better and better over the time we have used it. Also, their scheduling piece is fantastic!
The app we use for our Caregiver’s to clock in/out and the scheduling part of the software.
The flexibility and number of reports that can be generated could be better.
Amazing, Simple, inclusive, great depth, this is a GREAT software for our company
The development team is amazing. They are constantly working to improve our experience with
WE LOVE IT!!!
AxisCare is by far the very best value, it is the most versatile, and best customer service software. I could not be happier! New team members have been able to learn this system incredibly fast. I can’t imagine us ever using anything else! It is easy to use. The customer service is off the charts incredible. I can’t say enough good about it!
Excellent customer service. They are always a step forward. The software is extremely easy to use.
For such an incredibly powerful software soulution, AxisCare is extremely intuitive and user friendly. We can have new scheduling managers up to speed in a short amount of time. The app, which is both Apple & Android compatible, is wonderful. We have so many caregivers comment how easy this system is compared to other agencies they have worked with.
The marketing portion of this program is the single most important factor in the growth of my business. AxisCare works seamlessly with Quickbooks Pro or Quickbooks Online Edition. I’ve used both and AxisCare saves me so much time. I am constantly finding new and innovative ways to use AxisCare and their support and development teams are the best. Problems are solved immediately and suggestions are implemented in the newest updates.
The support staff is wonderful. They listen to concerns and suggestions and have made changes to help the product be better suited for our needs.
The dashboard, user interface, and intuitiveness of this scheduling software are my favorite features.
This is the best scheduling software around. The features are execellent and Customer Support is awesome.
Overall, AXIS is a great scheduling system, that has DEFINITELY added ease and efficiency to the job of the scheduler. And I should know, since I am the scheduler!!!
After using a competitor’s software for our first year in business, I was looking for a better solution to handle the complex scheduling issues we face on a daily basis. AxisCare was up to the task. Not only did we find a better solution for handling the scheduling, but the consistent enhancements to the overall software package displays the dedication this Company has towards staying ahead of the competition. The roll-out of the AxisCare Mobile App has been a huge win for our caregivers, which translates to a huge win in the office. There are less missed clock-ins and the completion of ADL’s is much more consistent. The support staff is fantastic. We have experienced a very quick response time anytime there are questions or issues and the staff always treat you in a friendly and professional manner.
