JobBOSS is an integrated shop management software package designed to track and cost jobs. It allows key office and production staff to manage job information day-to-day to aid responsive customer service and on-time deliveries.
All data is located in a single database, giving networked users simultaneous access to the collective information. This allows decision makers to be informed and aware of what is happening on the shop floor and in the office.
This solution places a strong emphasis on costing, productivity and scheduling. It is flexible and designed to think like most custom, make-to-order, engineer-to-order and mixed mode shops and handle everyday situations based on the manufacturing flow in these types of facilities.
Information is entered once and is always readily accessible to users–from job history, job status and delivery performance to profit analysis.
JobBOSS is an Exact product. Exact builds business software for SMEs and their accountants.
Automatically posts the actual costs incurred to specific jobs in JobBOSS Job Control. Variances can be viewed between estimated and actual costs.
Automate the entry of BOM data into production requirements. Capture data from a single or multi-level BOM structure and import it into JobBOSS for quotes and jobs. Assemblies and materials in the BOM, but not yet in JobBOSS, can be incorporated automatically for quotes and orders. No rekeying. Supports SolidWorks, Inventor, and Excel import formats. Reduces entry hours and increases accuracy of production requirements.
Automatically updated by entries made to Accounts Receivable, Accounts Payable and Payroll.
View detailed information about job costs and compare actual versus estimates. Keep complete part histories and cost summaries, and use a variety of flexible costing reports to show exactly where you are making money and where you aren’t!
Create jobs by converting existing quotes, copying existing jobs or starting from scratch. Print custom travelers to track jobs on the shop floor. JobBOSS handles single parts, multi-level assemblies, blanket orders and time & material jobs.
Always know what’s in stock, what to order, when to order it, and when it is due. Buy materials direct to a job or to stock. Create purchase orders for either materials or outside services. Quickly create RFQ’s to get pricing for needed products and services.
Track and control quality documents, activities, and information using your JobBOSS system. It simplifies the creation and maintenance of quality documentation and control: Non-Conformance (NC’s), Corrective / Preventative Actions(CPA’s), Tool and Equipment Maintenance, Document Control and To Do’s and Alerts.
Build quotes based on estimated times, labor costs, material costs and quantity/price breaks. Keep part histories of actual costs versus quoted costs to know exactly what jobs are profitable. Quickly assemble new quotes by using information from past quotes or jobs. Keep a log of your quotes to help you follow-up effectively and calculate win/loss performance.
Schedule jobs individually or globally reschedule the entire shop. Easily create a shop schedule using either finite or infinite capacity planning. View or manipulate the shop schedule using an automated white board to control the entire shop. Dynamically change the schedule and immediately see the effect of these changes on work centers, inventory and other jobs. Get up-to-the-minute job status with automated bar code data collection.
Define specific Views that isolate key shop areas you want to keep an eye on, and create your own dashboard of critical business information. Use Instant Messaging to automatically notify you when a specific event or change occurs, and be notified in any of several ways including e-Mail, the JobBOSS In-Box or a text message sent to your cell phone.
ShopStats provides an instant picture of your business. With a click of the mouse you can see a complete status of critical customer, production, vendors and financial data and statistics. Filter on any key area then drill-downs to display the details.
Track job time manually, or use Real Time Data Collection to automatically collect this information from the shop floor. Track employee, job and machine efficiencies.
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There is one glaring flaw!!! We just discovered that the hours worked on a job don’t match with the Job Cost Detail report. The Job Cost Detail report says there were 6.5 hours for a job however, the Time Audit report says there were only 2 hours on the same job. Which one is correct? I called support. They informed me that this problem has been an issue with my version of the software. I currently use 11.9.4. I was given a couple of things to try to correct this problem and they didn’t work. I was told that I will have to upgrade to correct the problem. I was very disappointed at how flippent support was about this problem. It was like they didn’t care. I have to get my IT person involved to do the upgrade. I called support again to get their hours of operation and was placed on hold for over 7 minutes. I hung up, called back and contacted a different department to find out their hours of operation and informed them that I was on hold for over 7 minutes. They informed me that only (2) individuals were there to cover that area and that they have been busy all day with no break at that’s why I had to be on hold for such a long time. I don’t know when I’ll be able to get my upgrade completed and sit here wondering how many jobs I’ve invoiced that are incorrect, (I have close to 600 jobs that I’ve invoiced this year). I’m appalled that JobBOSS knew of this issue and yet I was never informed about it. No call, no email, nothing. Extremely disappointed in JobBOSS’s support and handling of problems.
I like that we have a better grip on how many jobs we have and their due dates.
The support is awful!
I use it as a full-service ERP, covering all my production, purchasing and accounting needs
We are a large company with 25+ users. I would like more granular security so we can manage specific functions within screens.
Serapid decided to purchase JobBoss over the competition. We thought the program was a good solution to get us from multiple spread sheets to 1 software package shared by the whole company. The training was better than competitors. The software has brought job release thru final invoicing into the modern times. Inventory control is real time with stock status, cost and planning easily evaluated. Purchasing is straight forward form the job BOM to RFQ to PO in easy steps. Job costing is current and accessible. With the addition of the BOM Import tool JobBoss has hit a home run.
We do not use all the modules available but are comfortable with those that we do. We found a steep learning curve at 1st, but we dedicated 2 people to the training to act as the implementation team and company trainers. We found the software not necessarily intuitive, but once the general idea was comprehended, like any new product, it became easier to use. We still get stumped once in a while by problems, but the JB knowledge base and call in help team is really good. Yes there are some quirks as you would expect from a canned software, but by and large the program is very functional. You may find some of the reports lacking what you want to see in the format you want, but they can be designed. Most employees learned the program easily, but there were some hard heads that resisted the changes. Overall JobBoss has more than accomplished what we hoped it would.
Some of the adjustability for part (materials) costing could be better. The 10 digit job number is a problem, but you can develop work arounds. We worked with the Beta testing on the import tool and had several improvements suggested there.
The software does well for our needs… the accounting/ payroll integration could be better and I would like to see a Human Resource Module along with a Machine Maintenance Module…
Ease of training and use…
The payroll integration and doubled entry
Module driven software with a very friendly data base design. The outline is a very universal structure, but is to be very accurate to the manufacturing processes. Data Collection is very powerful even know we do not fully utilize to it abilities. Data collection at serves the manufacturing very well as time and attendance and Job costing. Accounting package and Payroll would be considered add ons at one time, but have been upgraded and serve us very well.
Strengths - Flexibility, User Friendly, All in one (Quoting, Job\Sales Entry, Purchasing, Shop Floor Management, Shipping, Accounting and Payroll) how can you go wrong???
Workflow Process and Documentation
Move Custom fields to proper screens for input ease Lack of control on required fields Preference-User Codes an option to use description fields (Material Class, Additional Cost, Adjustment Reason,Change Reason, etc) Shop Boss versions ago we could set individual preference such as what cells to see and how you wanted to see. Lost in upgrades and never came back.
Good layout: standard progression using tabs. Self populating dropdown fields. Good search feature in most modules. Good formatting of crystal reports. Good Copy feature from Quote to Job, PO to PO, etc. We use JB from Quote to Cost, Inventory, Scheduling, Acct, data collection, etc.
The menu layouts, the good report formatting. The excellent support that we used to get from Lisa O’Flaherty.
Difficult to export a report to excel without a lot of merged cells.
So I frequently have to write a custom report.
The base reports in JB are good. But the costing and quoting reports are too limited. So we write our own. We are starting to use Event Mgr to create automatic actions like ASN. This would be a good base feature to have…
JobBOSS handles the front end to the back end (and all points in between) for our Manufacturing Company operations. There is nothing I need to do outside of JobBOSS with other software to run and manage our business.
It is a very intuitive program. I have worked with many other ERP systems and I can say JobBOSS was the easiest to use and at the same time handles all of our business’ needs.
Outside of some minor enhancements, the software does not have a glaring weakness.
Very user friendly. Easy to teach and reproduce implementation.
Easy to learn and implement.
Would be good if modules were modifiable to some extent locally.
JobBoss is a very good and easy to use software. We have jobs that consist of 1 component and some with 200 components and many repeat orders. JobBoss handles the diffrent job types without any issues. JobBoss does an excellent job of tracking job time and costs. It is seamless from the Quote to final job cost. I would highly recommend it for any size shop.
Reliability. The system never craches, updates are always functioning when a new release comes out. I have been using JobBoss since 1992 and it has always been rock solid.
Not being able to search a name in the customer admin. Example: Find the company that John Smith works for after he changed jobs 3 times with 3 different companies.
JobBoss helps us accurately track jobs from quotation to shipment. In addition the use of of ShopBoss helps keep us on schedule to make sure deliveries stay on time.
JobBoss makes it easy to track all the jobs moving through our shop. It has allowed us to increase our shop load dramatically from the old job book we used in the past. There is no way we could do the volume of jobs we do now without JobBoss.
Looking back at jobs and finding information can be clumsy. No right click ability at many screens. For instance when I right click on a material in a job and click show activity it shows me the p.o. Why can’t I right click or double click on the p.o. to open it. Many areas are like this and it is cumbersome to open modules and click through to get to the information I want.
Software is very user friendly, puts the power at your fingertips to run your shop and office.
Use it as little or as much as you like, just getting started, jump in start out with the basics and work your way up. with this package you don’t have to learn it all in the beginning to have it work for you.
it is not a point of sale system. some of us have that other side to the job shop business and for that the sales order side is just not quite satisfactory.
JB was designed to help manage and control production costs in a typical job shop environment. It covers all aspects of manufacturing from quote to invoicing, and real time data collection.
Sadly, I can’t think of anything that I like best. Things that work smoothly typically go unnoticed though, and I know it has strong points.
JobBOSS at first seems loaded with features and I’m sure it is. If there were more free tutorials available maybe it’s haphazard structure would make more sense. Other similar programs I’ve used offer recorded sessions. JB has some, but mostly, they have their hand out. The “pay us for software, and then pay us more to show you how to use it” approach just rubs me the wrong way. The inconsistencies in nomenclature from one area to the next make it a nightmare. In one area, something will be called this, and in another area, it will be called something else. JB opens with a navigation rectangle in the center of a page that I seldom use, preferring instead to use their optional “Explorer” view, which is a typical directory tree. But simple stuff like having the order of the selections between the two navigation choices be the same just doesn’t seem important to them. Their “Customer Portal”, which, by the way, won’t even connect through the latest version of the software (a message saying it’s out of date pops up, and ultimately redirects you to another site, which only works in Windows Internet Explorer. But it fails more than it works) is a joke, even though they do make an attempt at recording the basics of all calls there. I personally think the biggest problem with JB is the fact that NO ONE at Exact (the parent company) appears to use it at all. If they tried to actually utilize the software, or at least send some of their people out into facilities that are actually using it, they’d see a lot of the problems. For the record, in a past job, I chose a similar product over JB. Now, after using both, I feel strongly that my decision was the right one. I do feel JB has great potential, but unless you have plenty of money, you probably won’t ever implement it fully.
It is built around a manufacturing job shop and is designed to track the job through the manufacturing stages. It is also supposed to handle inventory as well.
The fact that we actually figured out how to use it!
It is not very intuitive and although there are very good online tutorials, there are none for how to start using. The tutorials are for people with a general knowledge of the program.