Multichannel Order Manager (M.O.M.)

An industry-leading order and inventory management solution

About Multichannel Order Manager (M.O.M.)

Freestyle Solutions’ Multichannel Order Manager (M.O.M.) offers everything a growing business needs to handle PCI-compliant customer, order, and inventory management. Expand your online sales presence with this open API capable of integrating with virtually any third-party eCommerce platform.

Video Overview

Features

Freestyle Solutions M.O.M. has many different types of features:

Omnichannel Capability

  • Process and Fulfill All Orders through a Single Unified Workflow
  • Buy Online, Pick-up in Store
  • Return to Store
  • Ship from Store

Order Management

  • Distributed Order Management
  • Configurable Processing Steps
  • Bulk Pick, Pack, Invoice Printing
  • Order Review & Flagging
  • Order Updating & Editing
  • Call Center Ordering
  • Back Order Support
  • Order Processing Prioritization
  • Special Handling & Processing Instructions
  • Recurring Club and Subscription Management
  • Contact Management
  • Promotions
  • Gift Cards/Gift Certificates
  • Returns Management

Customer Management

  • Track All Customers and Access Information Instantly
  • Drive Promotions and Campaigns to Select Customer Segments
  • Create & Modify Customer Information
  • Merge Customer Records
  • Multiple Shipping & Billing Address
  • Multiple Credit Card Information
  • Customer Interaction Notes
  • Order History

Powerful Integrations

  • Support for Amazon, eBay, Rakuten Marketplaces
  • Magento, BigCommerce, Shopify, 3DCart
  • Powerful APIs
  • Point of Sale (POS)
  • Order Import/Export (IEM)
  • M.O.M. Auction Lister for eBay

Reporting

  • Order Processing & Status
  • Sales History & Source
  • Product Inventory (Quantity, Profit, Etc.)
  • Accounting & Tax Reporting
  • Mobile Web Executive Dashboard

Purchasing & Inventory Management

  • Track Inventory from Receipt through Shipment
  • Supplier Management
  • Price Level Management
  • Purchase Order
  • Special Processing Instructions
  • Receiving
  • Automatic Order Backfill
  • Receiving Instruction
  • Inventory Adjustments & Transfer
  • Lot Tracking, Bin Priority
  • Always Updated Inventory Information
  • Variation or Attributed Products
  • Real-Time Inventory Information
  • Picking via Wireless Scanner

Shipping Integration (UPS, FedEx and USPS)

  • Instantly Generate Carrier Tracking Numbers
  • Print Carrier Box Labels (Crack 'N Peel Invoice/Thermal Printer)
  • Generate Call Tags for Returns
  • User Definable Shipping Charges
  • Automated Shipping Confirmation Email W/ Tracking Info
  • Support for Endicia & Harvey & UPS Surepost

Compliance and Security

  • Certified PCI-DSS 3.1, Level 1 Compliant
  • Capture Immediately (1 pass) or Authorize & Capture (2 pass)
  • Single or Batch Credit Card Processing
  • Store Multiple Cards per Customer
  • Credit Card Tokenization
  • Electronic or Physical Gift Cards (Via Valutec)
  • Fraud Protection Authorization
  • Immediate Capture (1-Pass) or Authorize and Capture (2-Pass)

Product Management

  • Manage Product Catalog Data of Any Size
  • Price Management

Product Overview

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