The Best Order Management Software

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Orderwerks Screenshot

Orderwerks

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Plan effectively - Increase Productivity, Reach your goals sooner, Organize follow-through. Orderwerks: 100% Made & Supported In The USA. A B2B Sales Order platform - We help companies grow. The platform is easy and enjoyable to use. Put stress in its place - Create an order from one Click, and have access to more than 80 user customizable features to configure for your business. Eliminate the nonsense and let Orderwerks increase your productivity! Orderwerks is a B2B Sales Order, Fulfillment,
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Starting Price
$100/month
Client OS
iOS, Web
Deployment
Cloud Hosted
salesorder.com Screenshot

salesorder.com

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Salesorder.com is an affordable inventory and order managment software for distributors, wholesalers, and ecommerce businesses. Salesorder.com addresses the three pillars of successful order management: Sales Channels; Fulfilment; and Accounting. Software automation to eliminate sales effort, maximize order throughput, and manage inventory accuracy. @youtube Ecommerce (B2B and B2C), EDI; CRM; Order and inventory management; Multi-warehouse management; Multicurrency accounting; Business
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Starting Price
$199/month
Client OS
Web
Deployment
Cloud Hosted
Zoho CRM Screenshot

Zoho CRM

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Zoho CRM is an online business management platform that caters to the needs of businesses of all types and sizes. The features allow you to track leads, nurture them along the sales funnel, and collaborate in real time and monitor business trends from a centralized hub.
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Starting Price
$14/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
QuickBooks Commerce Screenshot

QuickBooks Commerce

QuickBooks Commerce (formerly TradeGecko) is a powerful cloud-based inventory and order management tool for modern online businesses. Combining manufacturing, sales channels, inventory locations, and currencies QuickBooks Commerce lets you manage every product, order, and customer in one place. Create purchase orders, backorders, stock takes and adjustments, and easily track pack sizes, batches, and expiry dates. Email quotes and send customers a link to invoices with credit card payments built
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Starting Price
$20/month
Client OS
Web
Deployment
Cloud Hosted
Orderhive Screenshot

Orderhive

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Orderhive is an automation software intended to improve your ecommerce operations through multi-channel order, shipping, and inventory management capabilities. All of your sales orders, stock updates, order updates, shipping label creation, and payment acceptance can be handled via Orderhive. The software also integrates with many popular eCommerce platforms such as Amazon, eBay, Shopify, WooCommerce, QuickBooks, Xero, and more. Ecommerce Automation; Inventory Management; Product Listing
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Starting Price
$44.99/month
Client OS
Web
Deployment
Cloud Hosted
NetSuite ERP Screenshot

NetSuite ERP

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Oracle’s NetSuite is well-known in the ERP world for its customization and scalability. It’s a multi-tenant ERP software supporting finance, operations, sales, service, and HR needs.
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Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted
ecomdash Screenshot
ecomdash is a multichannel inventory management software that helps you sell products The all-in-one tool can streamline sales and automate data transfers across your ecommerce sales channels. ecomashdash lets business owners connect shipping, inventory, and suppliers. Save all sales order information in one location, prevents the risk of overselling items, and handles complex inventory needs such as kitting, bundling, and built products. The ecommerce platform lets you streamline this entire
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Starting Price
$60/month
Client OS
Web
Deployment
Cloud Hosted
GoECart Screenshot

GoECart

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GoECart is a fully integrated SaaS omnichannel ecommerce platform to run the entirety of your retail business. This is accomplished through the core functionality of order management, inventory management, warehouse/fulfillment, and CRM. The software offers in-store point of sale, mobile commerce capabilities, and marketplace integration with Amazon, eBay, Sears, Rakuten, Overstock, and more. GoECart360 is an omni-channel commerce suite to run your entire suite depending on your needs.
Client OS
Web
Deployment
Cloud Hosted
Sage Intacct Screenshot

Sage Intacct

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(46)
Sage Intacct is a browser-based, GAAP-compliant financial management software system. It features multi-entity financial reporting, customizable reports, and a user-friendly interface. The AICPA has endorsed the platform as a “preferred provider of financial management application.”
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Starting Price
$8,580/year
Client OS
Web
Deployment
Cloud Hosted
Plex Cloud ERP Screenshot
Plex Cloud ERP is a cloud manufacturing ERP software that helps lower costs while scaling seamlessly with your business. In a time when manufacturers are beset by an uncertain economy rising steel prices, and global competition, Plexus Online is a critical tool for growth, profitability and continuous improvement. Plexus Online boosts productivity, improves quality, streamlines operations and reduces costs by providing manufacturers with the crucial information and control mechanisms they need
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Starting Price
$3,000/month
Client OS
Web
Deployment
Cloud Hosted
Finale Inventory Screenshot

Finale Inventory

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(3)
Finale Inventory is an easy to understand, affordable, and adaptable inventory management system.
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Starting Price
$99/month
Client OS
Web
Deployment
Cloud Hosted
SkuNexus Screenshot

SkuNexus

SkuNexus is an order management software that lets you scale orders, inventory, and fulfillment operations and processes. SkuNexus provides a fully customizable control, efficiency, and scalability by granting access to the platform’s source code. SkuNexus strengths include inventory in real-time, simple omnichannel fulfillment, creation of personalized workflows, and an enterprise approach. Order Management; Inventory Control; Automated Shipping Decisions; Advanced Fulfillment; Warehouse
Client OS
Web
Deployment
Cloud Hosted
Fishbowl Inventory Screenshot

Fishbowl Inventory

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(22)
Fishbowl Inventory is an out-of-the-box software which caters to a lot of different industries in need of inventory management tools.
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Starting Price
$4,395 (perpetual license)
Client OS
Windows, macOS
Deployment
Cloud or On-Premises
IBM Order Management Screenshot

IBM Order Management

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(1)
IBM Order Management helps provide intelligence into your order fulfillment process. The software provides core capabilities such as multichannel order aggregation, inventory and delivery visibility, and service availability for a truly omnichannel order fulfillment process. Custom monitoring and alerts; Real-time capacity monitoring; Real-time global inventory; Order fulfillment; Allocate inventory; Manage returns and repair processes; and Lifecycle tracking.
Client OS
Web
Deployment
Cloud Hosted
Acctivate Inventory Management Screenshot

Acctivate Inventory Management

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(8)
Acctivate Inventory Management software is primarily a real-time inventory management and high-volume order fulfillment solution. It’s best suited for small to mid-sized distributors, manufacturers, and online retailers using QuickBooks. The software offers seamless integration with QuickBooks, efficient purchasing, and reordering modules, and solid customer history and reporting capabilities.
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Starting Price
$7,995 (perpetual license)
Client OS
Windows
Deployment
On-Premises
Acumatica Cloud ERP Screenshot

Acumatica Cloud ERP

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(22)
Acumatica is a renowned platform in the ERP world. It offers accounting, distribution management, CRM, manufacturing, and more modules. Acumatica supports unlimited users, with pricing based on the resources and modules your company uses.
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Starting Price
$1,800/month
Client OS
iOS, Android, Web
Deployment
Cloud or On-Premises
CMW Tracker Screenshot

CMW Tracker

CMW Tracker is a non-coding workflow automation software for quick and easy streamlining routine business operations. It empowers non-technical business people to create their own web forms and workflows, get them up and running, keep track of group task flows within a single web-based environment and boost productivity. CMW Tracker is easy to set up, use and adjust on-the-fly, with no IT resource required. @youtube CMW Tracker has a full set of web-tools for rapid workflow automation: Graphical
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Starting Price
$30/user/month
Client OS
Web
Deployment
Cloud or On-Premises
Ability Commerce Order Management System Screenshot

Ability Commerce Order Management System

Ability OMS is an innovative and comprehensive order management system developed for multichannel commerce operations. This state-of-the-art software streamlines the order entry, inventory, shipping and customer data process from all channels seamlessly, simplifying workflow and letting management focus on business growth. The retail store, website, catalog and phone sales channels all become linked, resulting in a truly complete back-end solution. By pairing Ability OMS with Ability Commerce’s
Client OS
Web
Deployment
Cloud Hosted
RokitShip Screenshot

RokitShip

RokitShip offers QuickBooks users the unique experience of having a complete and comprehensive order management system which will take every step in the fulfillment process to a new level of efficiency. RokitShip fully manages the process from the moment the order is placed to the moment the order is received by the customer and pays attention to every step so that it is the only shipping application QuickBooks users will need in order to fulfill their customer needs. RokitShip integrates with
Client OS
Web
Deployment
Cloud Hosted
PRISM Screenshot

PRISM

★★★★★
★★★★★
(2)
PRISM is an online sales order management system for trade shows, road sales, showrooms, and online sales. PRISM also provides inventory via BASIS . Take orders with ease using a tablet on the road or at trade shows. @youtube We help you increase your productivity by allowing you to create sales orders no matter where you are. PRISM sales order management works on iOS, Android and Windows 8 tablets. Download your actual online catalogs and browse through them, just as you would their paper
Client OS
iOS, Android, Web
Deployment
Cloud Hosted

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Buyer’s Guide

What Is Order Management Software?

Order management software streamlines order processing by helping merchants capture, track, and fulfill orders across multiple sales channels (multi-channel order). This is accomplished by connecting inventory and sales orders, creating shipping schedules, tracking fulfillment, and creating reports.

Order management systems (OMS) will help improve sales visibility, increase the efficiency in your order process by minimizing delays and back-orders, and make customers more likely to re-order through increased customer relations. Order management solutions are found primarily in retail and eCommerce environments, but can also be apart of larger-scale distribution and manufacturing operations as an application in a larger ERP package.

Order processing software functionality is a key part of supply chain management systems. Advanced order management software can keep detailed records on your vendors and suppliers, get a better sense of demand via demand planning, anticipate sales levels to aid production processes via sales forecasting, and more.

SalesOrder.com Sales Orders Order Management Software
The SalesOrder.com software provides an easy view of sales orders with tax dates, reference numbers, priority levels, and more.

Features of Order Management Software

  • Order entry: Provides both internal instructions for order fulfillment and enables the creation of customer-facing order documentation
  • Order status tracking: Visibility into the position of orders in the order fulfillment process and allows sales staff to communicate expected delivery timeframes
  • Billing and Invoicing: Invoicing capabilities allow sales staff to create billing documents detailing customer payment obligations
  • Inventory Control: Handles shipping integration with carriers such as UPS, FedEx, DHL, and more. Can handle in-house control via pick tickets and pack lists.
  • eCommerce: Manage your entire web store. Take orders placed on your website, adjust inventory counts, and use the sales data for accounting purposes.
TradeGecko Dashboard Order Management Software
The dashboard of TradeGecko provides details on sales, costs, inventory, and purchase orders.

Benefits of Order Management Software

A business needs order management software to improve performance. Misplaced items can lead to delayed deliveries, dissatisfied customers, and a reduction in sales. Order management software will help prevent your company from dealing with many frustrations, whether during the slow season or during your peak selling times. These benefits will ensure you can meet consumer demands at any time:

Speed Up Shipping with Order Management Software

The automation of order management software can help you increase your shipping times, meaning the customers are receiving their products in a shorter timespan. This leads to customer satisfaction and hopefully return business.

Shipping times can be improved upon with order management solutions by creating specific pick lists that tell you exactly where an item is located in your warehouse or inventory. When initially inputting items into the inventory management module of your order system, you can assign aisle and bin locations that correspond with their exact location.

When items are shipped out from your inventory, they can be scanned to give notice to your OMS solution. This will update the order status and the tracking information within the program. Customers can sign up to receive tracking notifications so they know where their orders are at all times.

For companies who utilize outside shippers, labels can be printed for the appropriate vendor such as USPS, FedEx, UPS, and more. The tracking details for these labels will automatically be linked to the correct order and the customer notified.

SkuNexus Order Management Software Order Fulfillment
Monitor order fulfillment in SkuNexus.

Reduce Costs With Order Management Software

The investment in order management software can be substantial depending on your needs. Over time, however, software should pay for itself through reduced operating costs. These operating costs can include labor costs and inventory costs.

For example, in a manual order management setup, an order may come in via a phone call or a fax. An employee would have to spend time formatting that order into whatever paper methods your company required. They’d then have to spend time locating where this item is in their inventory, or determine if the item is even in stock (if not, they’ll have to take care of ordering more from a supplier or setting up a dropship).

An order management system lets the customer have a hands-on approach to browsing your catalog, choosing what they want, and placing the order. Integrations with inventory will alert you if any attention is required to fulfill the order.

RokitShip Order Management Software Invoice Support
Get invoice support within RokitShip.

Improving Inventory Management With Order Management Software

Syncing your inventory with your order management system is the most essential way to ensure that any sales orders you are taking on can be fulfilled. If you are low or out of specific items, the software can properly notify you to place a purchase order with your supplier or manufacturer for more. If you are anticipating a new shipment of orders soon, you may be able to accept orders on products you do not have in-stock, with the expectation that they will be shipped to the customer upon the arrival at your facility. You may also get into dropshipping, where you have the ordered product shipped directly to the customer from the supplier.

Inventory management software functionality within order management software can also help simplify your picking, packing, and shipping. Systems can link with third-party carriers to ensure you are creating and printing accurate shipping slips and details. For those handling shipping in-house, the inventory control module will be able to organize your inventory with categories and attributes (stock and matrix items), create assemblies (bill of materials), and create unique tracking information such as serial numbers, warranties, service history, and more.

The biggest benefits of inventory management within your order management software are:

  • Real-time Stock Tracking: Know the detail of all items in stock, including the quantity remaining and when you’ll expect to receive more based on your usual timing of orders
  • Multi-location Management: Organize stock in multiple warehouses.
  • Dropship Management: Fulfill dropship orders by specifying which items in each order need to be shipped directly to a customer. Select the appropriate carrier for each delivery.

Larger companies with multiple locations may also consider warehouse management software (WMS) that can handle advanced needs, such as RFID tracking.

ecomdash Inventory List Order Management Software
The inventory tab in ecomdash lets you view the quantity of items in stock.

Manage eCommerce Sales With Order Management Software

If your business sells its products online and lets customers place orders via your website, you’ll want to make sure you have strong ties and integrations with an eCommerce platform. Ecommerce capabilities can be found within order management software, which can help connect the dots between your inventory, sales, shipping, and more.

Order management software can help you become a multichannel seller with a strong eCommerce feature set. Many order management systems will include integrations with popular online platforms such as Amazon, eBay, Shopify, WooCommerce, and more.

The best capability of an eCommerce feature within order management software is the integration with your shopping platform. You’ll want to make sure your order management system can extract all the necessary data from your online shopping cart, which will allow the creation of sales orders, and also let these orders be sent through the proper channels.

Integration with various shopping cart solutions will let you synchronize your orders for faster handling, provide easy to access order status, let you easily locate customer details, and automate the product count in your inventory once a new order has been received.

PRISM Product Catalog Order Management Software
Monitor your product catalogs in PRISM.