Pharmacy management software by Computer-Rx

About WinRx

WinRx is a Windows-based pharmacy management system from Computer-Rx. It is designed with a focus on improving workflow. The most important features of WinRx include prescription monitoring, inventory tracking, and reporting.

Features

  • Workflow Management
  • Adherance Monitoring
  • Medication Therapy management
  • Enhanced Medication Services
  • Inventory Management
    • Inventory Tracking
    • Ordering
    • Receiving
  • Reporting
  • Claim Reconciliation

Product Overview

User Reviews of WinRx

★★★★★
★★★★★
Submitted on August 11th, 2021 by Heba

Declined DOWNHILL

The Good…

Used to be one of the best / easy interface and easy to use

The Bad…

1- Horrible customer service - if your pharmacy is down you better shut down for the day than wait for them and expect to do that on weekly basis (if not daily!)

2- Their management do not even acknowledge there is a problem ever. I spoke with the COO of the company and one of the many concerning sentences he said when i asked him how can a company take 6 months to fix known issues in an update - his response was: “6 months is not a long time, it is just a quarter”. That was enough to know how the company and our buisness are being handled!

★★★★★
★★★★★
Submitted on May 19th, 2021 by an anonymous WinRx user.

Glitches galore and customer support is non-existent

The Good…

zero to mention here

The Bad…

glitches, lack of customer support, they are going to get a pharmacy in deep trouble one day

★★★★★
★★★★★
Submitted on January 23rd, 2020 by Lynn

Worst customer service ever. Take hours before answering the phone and their techs support know very little to nothing. Always have to call back to fix the problem. Take days before call back.

The Good…

Nothing. Norhing

The Bad…

Customers services

★★★★★
★★★★★
Submitted on November 15th, 2019 by J Garza

Can’t get a live human on the phone for days. Ticketing system is broken. These are not the droids you are looking for. Went downhill a few months ago and no idea why. Must have been bought or sold to new owners milking their license renewals. I’d seek alternatives. I will be happy to come back and update this review if their support improves. But it is really bad.

The Good…

When it works its fantastic!

The Bad…

Their support is the worst I have experienced in a very long time.

★★★★★
★★★★★
Submitted on June 19th, 2019 by Gina J

Working with Computer-Rx has changed the way we do business by just in our daily aspect of working with workflow. We didn’t do workflow before. Now we have staff that comes in and they know where to go. We might rotate them, but they’re still in workflow. They’re still going to do something organized instead of running around and being in each other’s way.